Products are reasonably priced and quickly dispatched, and helpline is brilliant, but in all fairness I have placed several orders and never once have I received a product that was actually properly aligned/centred. Everything is printed slightly off and I can't help but think there is no time spent looking at the first print to ensure it is looking good. No matter how cheap the product price I would expect adjustments to be made if need be to fix alignment. My files have always been properly aligned, it wasn't the content I submitted that was off. I have always had great customer service, but I'm not going to use any of the items from my last order as a result of poor alignment.