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Dexam Reviews

4.8 Rating 1,136 Reviews

96 %

of reviewers recommend Dexam

Company Reviews

Product Reviews

4.8

Based on 1,136 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Email:

cs@dexam.co.uk

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Dexam 5 star review on 10th January 2018

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“On my first visit to Dexam, I was not disappointed. I had been looking for a small whisk for some time, without success. However, I found Dexam site had a good selection of goods and is well priced. Delivery was fast and efficient, so I will return, I think.”

Posted 2 years ago

Dear Poppey, Thank you for your feedback, we are extremely pleased that you found what you needed. We hope it serves you well for many years to come, thank you for choosing to shop with us. Best wishes, Pete.

Posted 2 years ago

“Almost Instant delivery. Good product fair price.”

Posted 2 years ago

Dear Jan, Thank you for your feedback, We are extremely pleased that you were happy with the delivery as well as the price of the item. We hope the new products serve you well, thank you for shopping with us. Best wishes, Pete

Posted 2 years ago

“Dexham have a straight forward ordering and delivery service compared to some really, really poor online service these days it does make a difference, when we are all very busy and strapped for time.”

Posted 2 years ago

Thank you for your lovely feedback, we are extremely pleased that you are happy with the overall service we provide and are happy that you found everything straightforward, we hope you enjoy your new item for many years to come. Kindest regards, Pete.

Posted 2 years ago

“Brilliant service”

Posted 2 years ago

Dear Helen, Thank you for your feedback we are extremely pleased that you were happy with the service we provided. Best wishes, Pete.

Posted 2 years ago

“Although the measurements were provided, the palette knife was larger than I had calculated. I looked everywhere online for a mini palette knife and this one was the smallest I could find, but not small enough! However, it is very high quality and good to use. Photos on the website are descriptive but precise measurements, e.g. the length of the handle and the length of the blade would be helpful. Many thanks.”

Posted 2 years ago

Thank you for your feedback, we are pleased that you were happy with the final product, in the end, we apologise that the information on the website was not detailed enough, we will ensure that the measurements will be included, we hope you enjoy the product for many years to come. Kindest regards, Pete.

Posted 2 years ago

“Excellent fish kettle, with excellent service. Thank you”

Posted 2 years ago

Thank you for providing us with feedback we are pleased that you're happy with the overall service and experience with us. Best wishes, Pete.

Posted 2 years ago

“Great customer service and product. Speedy delivery too. Thanks Dexam”

Posted 2 years ago

Thank you for your kind comments we appreciate your feedback and we hope you enjoy the product for many years to come. Best wishes, Pete.

Posted 2 years ago

“I was delighted with the quality of the fish serving dish I purchased and very impressed with the prompt delivery and the dissolvable packing. It's the first time I have encountered this green option. Well done.”

Posted 2 years ago

Dear Jill, Thank you for your kind comments, we are extremely pleased you were happy with the overall process, your item as well as the packaging. We hope to see you back again soon. Thank you, Pete.

Posted 2 years ago

“Very pleased with your service. My apron arrived the next day! Lovely lady on the phone too. Barbara F.”

Posted 2 years ago

Dear Barbara, Thank you for your kind comments, we hope you enjoy your apron for many years to come. Kindest regards, Pete.

Posted 2 years ago

“Bought a fish kettle. Very good quality. Very good service.”

Posted 2 years ago

Dear Linda, Pleased that you were happy with the overall service, we hope you enjoy your fish kettle. Thank you for choosing to shop with us, we hope to see you back again soon. Best wishes, Pete.

Posted 2 years ago

“Prompt delivery and replacement when requested. I am delighted with my new woks: they heat up quickly and maintain a high temperature, ideal for stir-frying and much better than the pan replaced. Having the smaller one is good for portion control too!”

Posted 2 years ago

Dear Andrew, We are extremely pleased that you're happy with your woks, we hope you enjoy them for many years to come. Thank you for choosing to shop with us. Best wishes, Pete.

Posted 2 years ago

“I have just purchased a Dexam carbon steel wok. This is my second one - the first one lasted for over 15 years! The new one looks even better with its smart wooden handle. Well done Dexam!”

Posted 2 years ago

Dear Bill, We are extremely pleased that you're happy with your new wok, we hope it serves you for many years to come! Thank you for coming back and for choosing to shop with us once more. Best wishes, Pete.

Posted 2 years ago

“The order arrived really quickly. I was very happy - especially with the price reduction on one of the items, which was considerable (and even the original price was very competitive).”

Posted 2 years ago

Thank you for providing us with feedback, we are extremely pleased that you found what you were looking for with us. Thank you for choosing to shop with us and we hope to see you again soon. Many thanks, Pete.

Posted 2 years ago

“I have Coeliac disease and cant have normal ice cream cones. I ordered the plastic cones to try get the cone experience. To be hones I think kids will love the silly cones as they are fun colours.”

Posted 2 years ago

Thank you for your valuable feedback, we are pleased that you found what you were looking for, we hope the kids will enjoy them, we love the colours too. Best wishes, Dexam Team.

Posted 2 years ago

“Order process was easy, shipping fast and customer service great. I ordered a small cooks knife which is hard to find so I was really pleased. Price is as I would expect for a premium product with good guarantee and I’m really pleased with the quality.”

Posted 2 years ago

Thank you so much for providing us with feedback and your kind words, we are extremely pleased that you found what you were looking for with us, we hope you enjoy your knife for many more years to come. Thank you, Dexam Team.

Posted 2 years ago

“Fast delivery and excellent product”

Posted 2 years ago

Thank you for your feedback and for choosing to shop with us. We are extremely pleased that you were happy with the overall process. Thank you. - Dexam Team

Posted 2 years ago

“They were exactly what I wanted”

Posted 2 years ago

Dear Ro Fri, Thank you for your kind review, We appreciate your feedback & thank you for choosing Dexam. Thank you. - Dexam Team

Posted 2 years ago

“Excellent in every way!! Price was very good and arrived 2 days after ordering. No issues what so ever.”

Posted 2 years ago

Dear John, Thank you for your review we are extremely pleased that you were happy with the overall process, we hope your purchase serves you well for many years to come. Thank you for choosing to shop with us. Best wishes, Pete.

Posted 2 years ago

“Speedy delivery, great value for money. Love my spiralizer, so easy to use and love the variety of blades. Easy to clean and store.”

Posted 2 years ago

Thank you for your review and for choosing to shop with us. We are pleased to hear you were happy with the overall process. The dish looks delicious! We hope to see you again soon. - Dexam Team

Posted 2 years ago

“Everything as it should be. Good service and communication”

Posted 2 years ago

Thank you for your review and for choosing to shop with us. We are pleased to hear you were happy with the overall process. We hope to see you again soon. - Dexam Team

Posted 2 years ago

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Dexam is rated 4.8 based on 1,136 reviews