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Dexam Reviews

4.8 Rating 1,136 Reviews

96 %

of reviewers recommend Dexam

Company Reviews

Product Reviews

4.8

Based on 1,136 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Email:

cs@dexam.co.uk

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Dexam 5 star review on 10th January 2018

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Well what I can say…. I wanted a fairly large amount of jugs and I wanted to know they were in stock first. I emailed to ask and got a rapid response to say yes. I ordered in the afternoon and 25 perfect jugs were delivered the next day. Packaging was fantastic and everything arrive safely. A few days later I needed more, ordered 10 more and again came SO fast, perfectly packed. I would definitely order again!!! A huge thank you from Ember Bloom Art.”

Posted 2 years ago

Hi Ember Bloom Art Thank you for taking the time to leave a review of your experience when shopping with Online Dexam We were pleased to read that you were satisfied with your order and that the delivery was fast and efficient Thank you again CS team

Posted 2 years ago

“Perfect item on time would order from you again”

Posted 2 years ago

Hi Judith, Thank you very much for taking the time to leave a review for Dexam. We are so pleased to hear you are happy with your purchase and it arrived on time. We look forward to welcoming you back to Dexam online soon. Kind regards, The Dexam Team

Posted 2 years ago

“Excellent service, excellent product.”

Posted 2 years ago

Good Afternoon, Thank you very much for taking the time to leave Dexam a review. We are so pleased to hear you are happy with your purchase and the service you received from us. We look forward to welcoming you back soon. Kind regards, The Dexam Team

Posted 2 years ago

“The service is excellent, the product arrived promptly and is top quality. I will be very happy to use Dexam again.”

Posted 2 years ago

Hi Maureem Thank you for taking the time to leave a review of your experience when shopping with Online Dexam We were pleased to read that you were satisfied with your order and that the delivery was fast and efficient We hope to see you shopping online at Dexam again in the future

Posted 2 years ago

“Excellent service, delivered when you said it would be and the quality is excellent well packaged too”

Posted 2 years ago

Good Morning Mel, Thank you so much for taking the time to leave a review for Dexam. We are delighted to hear that you are happy with your overall experience. Wishing you a merry Christmas and a happy and healthy 2022. The Dexam Team

Posted 2 years ago

“Good products good prices fast delivery”

Posted 2 years ago

Hi Elinda Thank you so much for taking the time to leave a great review of your experience when shopping with Online Dexam, We were pleased to read that you were satisfied with your order and that the delivery was fast and efficient We hope to see you shopping online at Dexam again in the future Many Thanks CS Team

Posted 2 years ago

“Quality product at a good price. Delivered promptly.”

Posted 2 years ago

Thank you for taking the time to leave a review of your experience when shopping with Online Dexam We were pleased to read that you were satisfied with your order and that the delivery was fast and efficient. We hope to see you shopping online at Dexam again in the future Many Thanks CS team

Posted 2 years ago

“Quick efficient service!”

Posted 2 years ago

Hi Thank you for taking the time to leave a great review of your experience when online shopping at Dexam. We hope to see you shopping online with us again in the future. Many Thanks Customer service team

Posted 2 years ago

“I have had & been using a set of Dexam saucepans for several years & are very happy with them. When my son & his girlfriend asked for saucepans as a Christmas present this year, I knew that these would be a good buy. The delivery was very prompt. I’m confident they will get good service from these pans.”

Posted 2 years ago

Good Morning, Thank you for taking the time to leave us a review - we really appreciate it! We hope your son and his girlfriend will enjoy using their new saucepans for many years to come. Wishing you a very merry Christmas and a happy new year. The Dexam Team

Posted 2 years ago

“I am delighted to have found Dexam; excellent products from a genuinely British company with sustainability up front and centre. I have also had really helpful conversations with customer service that have helped me decide what product is best, and delivery has been very prompt. I am definitely a happy customer.”

Posted 2 years ago

Hi Liz, Many thanks for taking the time to leave a review for us. It is always nice to hear from happy customers. We are so pleased we were able to help with advice and that the delivery was super speedy. Wishing you a very merry Christmas and a happy 2022! The Dexam Team

Posted 2 years ago

“What a polite, and professional customer service. After a slight problem with the first order received this was rectified literally overnight ! Excellent service of which I will most certainly use again. Well done Dexham, its a shame more companies are not as customer aware as you !! christine”

Posted 2 years ago

Hi Christine, Thank you so much for your great review! We are delighted that we were able to help and get the issue rectified quickly. We wish you a very merry Christmas and we look forward to welcoming you back to the Dexam site soon. Thank you! The Dexam Team

Posted 2 years ago

“First time I ordered from Dexam, the item was received next day, support was unrivalled. I am very happy I shopped here and anyone else wanting to know whether it is safe to, pricing, value and confidence - go for it, you will not be disappointed.”

Posted 2 years ago

Hi Carl Thank you for taking the time to leave a great review of your experience when online shopping with Deaxm. We hope to see you shopping online at Dexam again in the future, Many Thanks Donna

Posted 2 years ago

“I could only find this fondue fuel at Dexam so bought it from them..it arrived promptly and well packaged.. haven't tried it yet but I'm sure it will do the trick..much better than burning methylated spirit!!”

Posted 2 years ago

Good Morning, Thank you very much for taking the time to leave Dexam a review. It is great to hear the fondue gels arrived promptly and safely. We hope you have a really fun evening of fondue-ing! Thank you for shopping with us. The Dexam Team

Posted 2 years ago

“Love our new Christmas cups 😍”

Posted 2 years ago

Thank you for taking the time to leave us a review. We are delighted to hear that you are happy with your Christmas cups. Thank you very much for shopping with us we really appreciate your custom! The Dexam Team

Posted 2 years ago

“Good quality products, easy to order and prompt delivery.”

Posted 2 years ago

Hi Mark, Thank you very much for leaving us a review. It is great to hear that you are happy with your purchases and that they arrived promptly. We are very grateful that you took the time to send us feedback. Thank you for shopping with us at Dexam and we look forward to welcoming you back soon. The Dexam Team

Posted 2 years ago

“The order came really quickly, despite selecting the cheapest postage. The fish kettle was a good price especially on special offer for Black Friday.”

Posted 2 years ago

Thank you so much for leaving a review for Dexam. We are really pleased the fish kettle arrived with you quickly and safely. Thank you for shopping with us and we look forward to seeing you again soon! The Dexam Team

Posted 2 years ago

“Excellent customer service and overall experience. Responded rapidly to my email query. After this response I placed my order at 14.20hrs, with standard delivery. The order arrived at 08.35hrs the next day, beautifully packaged and all items in pristine condition. Will not hesitate to buy from Dexam again, thank you.”

Posted 2 years ago

Hi Alison, Thank you very much for taking the time to review Dexam - we really appreciate it. It is lovely to hear you have had a good experience. Many thanks for shopping with us and we hope to see you again soon. The Dexam Team

Posted 2 years ago

“Very efficient ordering and delivery….and love my tea towels”

Posted 2 years ago

Good Morning, Thank you so much for taking the time to leave feedback - we really appreciate it. We are so pleased you are happy with your new tea towels and the service you received from Dexam. Thank you for shopping with us and we hope to see you again soon! The Dexam Team

Posted 2 years ago

“Quality item. Strong Collender. Great size. Fast delivery. Very happy.”

Posted 2 years ago

Hi Sharon, Thank you so much for taking the time to provide us with feedback - we are delighted you are happy with your purchase! We hope to see you again. Thank you. The Dexam Team

Posted 2 years ago

“Superb service and timely shipping. Only issue is there is no where on the online order forms to present my personal details for age restricted products.”

Posted 2 years ago

Dear Peter, Thank you for your feedback, we are extremely pleased that you were happy with the overall service we provided. Thank you for bringing the issue up to our attention, we will be in contact with the relevant department to get this resolved. Thank you for choosing to shop with us and we hope to see you back again soon. Best wishes, Pete.

Posted 2 years ago

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Dexam is rated 4.8 based on 1,136 reviews