destination2.co.uk Reviews

Name: destination2.co.uk
Address: Unit 14, Telford Court, Chestergates Business Park, Dunkirk, Unit 14, Telford Court, Chestergates Business Park, Dunkirk, Chester
Rating: 4.79

4.8 Rating 4,053 Reviews

96 %

of reviewers recommend destination2.co.uk

Company Reviews

Metrics

Info

4.8

Based on 4,053 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About destination2.co.uk:

Destination2.co.uk is a long-haul luxury Travel Operator. We specialise in providing luxury holidays to destinations all over the world at affordable prices.

With a wealth of experience in the travel industry, our specialist long-haul consultants are passionate about discovering and sharing new and exciting destinations and offer their expertise, knowledge and personal experience based on a variety of premier long-haul destinations across the globe.

Destination2.co.uk’s standing in the travel industry means it is able to secure some of the best rates available and pass these savings on to our customers.

All holidays booked through Destination2.co.uk are fully ATOL Bonded (A.T.O.L 11462) and all payments are fully secured, therefore giving our customers confidence and peace of mind their dream holiday is in safe hands.

Visit Website

destination2.co.uk 5 star review on 31st December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Both Gemma and Stephen were incredibly helpful in sorting out my holiday. It was a pleasure to deal with both of them. They both understood exactly what I wanted and everything was put into place quickly and efficiently.”

Helpful Report

Posted 3 years ago

“Dear destination 2 team, I have been disgusted by the treatment of your staff in regards to my hotel booking. My family and I are British and yet because of my husband and my children's surname being of Arabic descent, their nationality was continally questioned even after sending copies of our passports (which is highly unusual for an online booking). I have tried to cancel this booking but still no answer from customer service for 2 days. Please advise if this is your usual manner of prejudice? I look forward to getting my refund in FULL!”

Helpful Report

Posted 3 years ago

Dear Ms Browne, please be assured that we nor the hotel /hotel supplier are prejudiced. You made your booking online and our terms state that the beneficial rates are specifically for those reservations made through the UK market where guests are UK residents. This can often be overlooked and is therefore checked. It is the hotel that is asking for the information required and we are doing so to prevent any issues on your arrival. If the hotel believes guests do not live in the UK there will be an additional charge, which is normally a large increase we would not wish you to incur.

Posted 3 years ago

“2nd time booking with Dest.2 and as the 1st time it was again a pleasure and easy, booking yesterday. Lisa was excellent and efficiently dealt with our booking. She put up with an old geezer and I think we both had a laugh 🤔 . But when it mattered was very professional with our queries, which satisfied us . So OH ! We're going to Barbados 🌴🇧🇧. Thanks Lisa . Best wishes to all.”

Helpful Report

Posted 3 years ago

“Gemma has been fantastic throughout the whole process. Returning great information very promptly when we requested changes to the itinerary. We really appreciated the relaxed way we were treated during the compilation and final booking. All round a very good service and selection.”

Helpful Report

Posted 3 years ago

“I contacted Destination 2 by telephone to make a booking as I had a few queries that I couldn't sort out online. The agent was very helpful and processed my booking quickly and efficiently.”

Helpful Report

Posted 3 years ago

“Thoroughly enjoyed making my booking. The website was easy to navigate, great selection of hotels & lots of pics to browse. Plenty of communication at the end when it came to a technical hitch, which I really appreciated !”

Helpful Report

Posted 3 years ago

“I booked a year ahead but had difficulty getting the dates I wanted with other known companies. I was really pleased that Destination 2 could give the exact dates and hotel I wanted. The paperwork came through quickly but as yet I have not received a call from the company. I’m not worried as the holiday is a year away and need to inform them when my flights are confirmed as I’m doing this myself.”

Helpful Report

Posted 3 years ago

“Best prices, easy to navigate, quick responses even on weekends my whole booking was confirmed in less than 24 hours on a weekend all online. Lets hope the holiday goes well…”

Helpful Report

Posted 3 years ago

“Happy as a bee. Got my Hoilday sorted out easy and quickly by Destination 2. Thought it was going to be a nightmare but ended up being cheaper and easier with there rep the way to go 😎”

Helpful Report

Posted 3 years ago

“Shauna booked my fabulous holiday to Dubai, very helpful and informative!”

Helpful Report

Posted 3 years ago

“Easy to use website, great price.”

Helpful Report

Posted 3 years ago

“Really easy website, only took a few minutes to book our holiday. Tickets and vouchers arrived by email two days later. Very efficient company.”

Helpful Report

Posted 3 years ago

“Shauna was very helpful. She gave me several very good quotations. Thank you x”

Helpful Report

Posted 3 years ago

“Kirsty was really helpful and price was very competitive - would definitely book with Destination 2 again”

Helpful Report

Posted 3 years ago

“3rd time now we’ve booked with Kirsty @ Destinations and would highly recommend”

Helpful Report

Posted 3 years ago

“I was very pleased initially with the speed and efficiency of completing my travel booking which was done online in a matter of hours. However when I received the documentation the date of departure of one of our group was different and in fact was due to leave in 3 days from the day we booked the holiday.”

Helpful Report

Posted 3 years ago

Mr Huddy, thank you for your review. We note that this is an online booking and the system will give a 3 day option to search for the best possible costs and applied if the 'exact date' option is not selected. We shall request an investigation and a response will be sent privately.

Posted 3 years ago

“Great customer service and efficient booking!”

Helpful Report

Posted 3 years ago

“Very good staff, polite and efficient.”

Helpful Report

Posted 3 years ago

“Tamsyn was brilliant! She worked really hard getting us the cruise we wanted and from the departure airport in Glasgow. Thank you.”

Helpful Report

Posted 3 years ago

“VERY POLITE AND PROFFESONAL”

Helpful Report

Posted 3 years ago

destination2.co.uk is rated 4.8 based on 4,053 reviews