Designer Bathroom Store Reviews

4.7 Rating 869 Reviews
94 %
of reviewers recommend Designer Bathroom Store
4.7
Based on 869 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read Designer Bathroom Store Reviews
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Phone:

0844 504 6677

Email:

sales@designerbathroomstore.co.uk

Used Designer Bathroom Store for the first time recently, Jan 23. Always a little wary of internet shopping (old school!) but have been really impressed with their services. Murray couldn't be more helpful, an honest 10 out of 10. Nigel. Sevenoaks.
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Posted 1 year ago
We order a new Kartell Nero Black Round Thermostatic Bar Shower Valve with Overhead Drencher and Sliding Handset. This was delivered really quickly but when I opened it I found that the overhead drencher included was chrome and not black. I e-mailed the Designer Bathroom Store that night and received a reply first thing in the morning and a replacement was received a couple of days later. Great communications & customer service, sorting out my problem straight away with no issues. Thank you Designer Bathroom Store
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Posted 1 year ago
Excellent service from enquiry to delivery. Trying to source a specific Reina radiator was proving difficult with many stores showing in stock but actually turning out not to be the case. Murray was very helpful and checked with the Reina people directly to be sure of the UK stock as supplied directly (and found no stock) but after speaking to them he was told a container with these on board was expected the following day in the UK. Communication was excellent and we received the radiator safely two days later. Competitively priced also and would certainly buy from them again.
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Posted 1 year ago
You didn’t have the item I wanted but suggested an excellent and cheaper alternative
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Posted 1 year ago
Murray very helpful, product arrived next day !
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Posted 1 year ago
Excellent service and communication from start to finish.
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Posted 1 year ago
great service
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Posted 1 year ago
Excellent service from phone call to check stock and delivery Next day delivery all on time Would use again
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Posted 1 year ago
Helpful staff. Easy online ordering process. Excellent communication and super quick delivery. I haven’t had the radiator fitted yet but hope it will all be ok.
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Posted 1 year ago
The delivery was quick. They answered some questions I asked very promptly. Tnk you.
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Posted 1 year ago
Great prices, great online product advice and speedy delivery.
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Posted 1 year ago
The Trojancast Solarna bath we ordered on Tuesday arrived 2 days later. The quality of the bath looks excellent. We were delighted with both the service from Murray at Designer Bathroom Store and also the prompt delivery. Our order was very well packaged and delivered professionally. We explained the problems we have had obtaining an undamaged bath from a different bathroom company to Murray who went out of his way to despatch the bath quickly. We appreciated the help we received to enable us to proceed with our new bathroom.
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Posted 1 year ago
Brilliant. I was trying to match some existing radiators and customer services couldn’t have been more helpful. And the radiators arrived in under 24 hours. That is service.
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Posted 1 year ago
very prompt in delivering thanks keep it up
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Posted 1 year ago
We purchased a toilet seat from Designer Bathroom Store. Easy to use website and the goods were delivered very quickly. They were well packaged and in great condition
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Posted 1 year ago
Apart from a slight delay in answering my email, from then it was excellent service. The query was answered and the order sent straight away, the courier was excellent too. Will use you again. Many thanks.
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Posted 1 year ago
Very competitively priced excellent product. Easy to change the original delivery date.
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Posted 1 year ago
Fantastic customer service. The tap arrived next day. As it didn't fit, the company arranged for a pickup the following day and a full refund within 3 days. I wish more companies would have such a service!
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Posted 1 year ago
Am very please with the service I was given everything was prompt and helpful i will definitely use them again.
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Posted 1 year ago
A fast prompt delivery service, price wise it matches any of the discount online stores and in a lot of cases are the cheapest, I am very happy with Designer Bathrooms.
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Posted 1 year ago
Designer Bathroom Store is rated 4.7 based on 869 reviews