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Designer Bathroom Store Reviews

4.7 Rating 874 Reviews
94 %
of reviewers recommend Designer Bathroom Store
4.7
Based on 874 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read Designer Bathroom Store Reviews
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Phone:

0844 504 6677

Email:

sales@designerbathroomstore.co.uk

Location:

Unit 6 Corporation Yard,
2A Harwich Road,
Colchester
Essex
CO4 3BN

Excellent price and customer service starting with web chat assistance before making the order to make sure that it was in stock and could be delivered in time. The ordering process was easy with email confirmations along the way. Unfortunately, part of the order which arrived direct from the manufacturer was damaged in transit but an email to Murray in customer service resulted in a replacement being delivered the next day.
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Posted 3 years ago
Great service from Murray. He was very polite and helpful. The towel rails arrived on time. Would definitely recommend.
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Posted 3 years ago
Great service, good prices and fantastic speed of delivery!
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Posted 3 years ago
First time buying from the Designer Bathroom Store but will definitely not be the last. Competitive pricing of good quality item and even better is the level of customer service. Prompt response from Murray to my query and a really quick turnaround on the order, which was placed on Friday and received by Monday. Highly recommend!
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Posted 3 years ago
Excellent service. Item in stock online, confirmed availability in chat and assistant (Murray?) said would look out for arrival of my online order. Next day delivery as promised and pre delivery time slot provided. Both items EXTREMELY well wrapped with loads of bubble wrap around original packaging. In the middle of a total house refurb and this sort of service is a welcome change. Would recommend unreservedly.
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Posted 3 years ago
Fantastic Customer Service from Murray. Would not hesitate to recommend. Will definitely purchase from there again.
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Posted 3 years ago
Very simple online ordering system. Products arrived within two days. Very satisfied customer!!!
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Posted 3 years ago
Excellent customer service quick delivery and a quality product at a reasonable price.
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Posted 3 years ago
Excellent service, very helpful, great quality product. Highly recommended
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Posted 3 years ago
I don’t usually write reviews but we had such excellent service from Designer Bathroom Store that I really wanted to acknowledge it. After lots of good advice, the lovely radiator we ordered at 3pm arrived at 9.30 the next morning ( and it wasn’t a local delivery). Now I’ve just got to find a plumber!
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Posted 3 years ago
First class service from initial enquiry to delivery of goods. Always received a quick response to any query. Helpful and professional, would absolutely recommend.
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Posted 3 years ago
Very satisfied with price of design radiator, delivery in three days. Visually checked and sure I will be pleased with radiator performance, after installation.
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Posted 3 years ago
My review relates to customer service. I needed to exchange an item and the process was simple, everyone remained helpful and polite. Previous experiences have resulted in returns or exchanges being a cause of angst, with this company the opposite was true. Faultless service.
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Posted 3 years ago
Impressive service. Fast delivery and top quality products. Definitely recommend 👌
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Posted 3 years ago
Ordered on Monday Delivered at 7am (Yes 7AM) Tuesday morning! That's service and it meant I didnt have to wait in all day for a delivery. I only hope the delivery driver wasn't put off by me in my PJ's. Having opened the order pleased with the quality but just wish there were afew instructions for the fitting of them...
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Posted 3 years ago
Excellent customer service, fast delivery and Murray very helpful with my queries. The towel rail is a quality product. Would happily recommend the Designer Bathroom Store.
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Posted 3 years ago
Excellent customer service. Dealt with a man called Murray Wilson. Really helpful. Wouldn’t hesitate to order from again.
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Posted 3 years ago
Easy ordering of item required. Quick delivery when told it would be. Excellent service.
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Posted 3 years ago
From ordering through to delivery it was excellent service. Also friendly personal service
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Posted 3 years ago
Excellent service. Thankyou for your quick response on our queries. Quick delivery too!
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Posted 3 years ago
Designer Bathroom Store is rated 4.7 based on 874 reviews