“Always had a great experience ordering online for my dermatologica products.
I used to order from other companies but they were just not up to my standard!”
“I literally NEVER write reviews. I bought this for my 14 year old daughter, it is absolutely brilliant. She is now wearing make-up and over the last year I have tried 3-4 cheaper products but I have used special cleansing gel for over 25 years so I thought I would spend a bit more on a product for my daughter and it has been worth every penny!! Thank you, can't reccommend it enough!!! Just hope she doesn't go through it too quickly!! ha ha xx It cleared up the little break outs she was getting in less than a week!! Superb!”
Thank you for taking the time to share your feedback with us. Your daughter can find out more about our products by viewing them on our website www.dermalogica.co.uk
“Amazing product but so expensive and you guys use to give good free samples and gifts which made it worth the spend. Please go back to giving decent free gifts as they make it possible to keep using dermalogica and also be able to eat / pay bills.”
We agree with you, always check what you are purchasing is genuine along with any returns or exchange policies as not all online retailers offer the same terms. If you purchase directly with www.dermalogica.co.uk our returns/refund policy is very strightforward.
“I never received my order .Waited for a week and when tracked the order was holding in a depot. Dermatológica never contacted me about any delays or that they have requested to hold the delivery.
Very disappointed after all my order value was above three hundred pounds.
Poor customer care service.”
Thank you for taking the time to leave a review. Visiting your local skin therapist is the best way to receive samples and to get 121 skin care advice.
Hi, thank you for your review. Please reach out to our E-commerce team who would appreciate feedback on these and to hear what we can do better next time. ecomcustomerservice@dermalogica.com
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