Thank you for your review and we both appreciate and understand your comments. Our samples are designed to allow customers to test for skin compatibility, unfortunately they will not give the skin an instant change as skin care is accumulative. Please visit a professional Dermalogica skin therapist who may be able to offer trial or travel sizes for you to try for a longer period of time.
“I did not see any instructions through.
I would like to know, do I cleanse before I use this product, so cleanser then exfoliate. Or is it 2 in 1 - a cleanser and exfoliator. Thank you.”
Hello. If you are referring to the Daily Microfoliant, this is an exfoliator so we would recommend cleansing the skin and then follow with exfoliation. Hope that helps. You can always ask one of our online skin therapists if you wish to clarify product use. They will be happy to help. You can contact them via our official website www.dermalogica.co.uk
“Happy with the order and everything just a little disappointed that my order contained only daily microfoliant as free samples when I had ordered a large container of daily microfoliant and a small travel size . This does not make sense as I clearly didn't need to sample the daily microfoliant as I had bought a full size version! Samples of different products would have been appreciated.”
Thank you for your review. We would like to support you and look into this further please contact customerservice-consumer@dermalogica.co.uk where a member of the team will start an investigation.
“I have been using Oil free Matte for years now but am finding it difficult to get hold of! Had to buy 3 tubes in New Zealand at Christmas as I could not find it in the UK - are you discontinuing it?”
Hello. Sorry to hear that you have been having difficulties finding Oil Free Matte spf30. This moisturizer has not been discontinued and is available to purchase via our website www.dermalogica.co.uk
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