Dermalogica Reviews

Name: Dermalogica
Rating: 4.48

4.5 Rating 1,019 Reviews

90 %

of reviewers recommend Dermalogica

4.5

Based on 1,019 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

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Dermalogica 5 star review on 23rd April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I didn’t go into a store, I ordered online”

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Posted 4 months ago

Thank you for your review.

Posted 4 months ago

“I know this product is good, as I only ever use your products . And I have regular dermalogical facials with a fully trained consultant ...”

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Posted 4 months ago

Thank you for your review. Please look out for our newest innovations and treatments.

Posted 4 months ago

“Was a great shopping experience. Very professional.”

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Posted 4 months ago

Thank you for your review. We were delighted to read about the experience you have had shopping.

Posted 4 months ago

“Very easy to order on line”

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Posted 4 months ago

“Bought online so did not go into a store. Online experience was great- very fast shipping”

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Posted 4 months ago

“super tiny sizes”

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Posted 4 months ago

Thank you for your review. We would like to assist you further please email customerservice-consumer@dermalogica.co.uk where a member of the team would be more than happy to assist you.

Posted 4 months ago

“Not started using it yet”

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Posted 4 months ago

“Brought online. Great experience.”

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Posted 4 months ago

Thank you for your review. We were delighted to read about the online experience you have had.

Posted 4 months ago

“Impressive 👌”

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Posted 4 months ago

Thank you for your review.

Posted 4 months ago

“I order online and love the range of products along with the all samples to try”

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Posted 4 months ago

“Online order!”

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Posted 4 months ago

“Overall good. However, the serum from the Brightness Kit was half way up missing half of the product, I think this isn’t fair and I am still waiting for a reply to my email from customer service. Thank you, Sara”

Helpful Report

Posted 4 months ago

Thank you for your review. We would like to assist you further please email Ecom customer service on ecomcustomerservice@dermalogica.com where a member of the team would be more than happy to assist you. If you have emailed the above email and you are yet to receive a response please allow up to 5-7 working days for a response as there is a high volume of emails at present.

Posted 4 months ago

“I didn't buy in-store. You have already sent me an email asking what I thought of buying my digital gift card.”

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Posted 4 months ago

“for a gift for christmas, very fast delivery and in good packaging”

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Posted 4 months ago

“Great fast and easy service”

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Posted 4 months ago

“Disappointed - I had my order in the basket with some freebies for £69 - I ordered because I was getting freebies as well as this is lot for me to pay for moisturiser alone .... but by midnight I couldn't manage to pay for it because I had a computer glitch so altho it was still in my basket the next morning and I phoned Dermalogica, I was hugely disappointed to find that they couldn't assist me and I lost the freebies but still had to await the arrival of the moisturiser - I can buy it a lot cheaper..... I can't find a way of returning it. Otherwise I like the product but not from these people and feel let down.”

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Posted 4 months ago

“Great product”

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Posted 4 months ago

Thank you for your review.

Posted 4 months ago

“The daily microfoliant exfoliator is a lovely product. It leaves my skin feeling soft and smooth without drying my skin out. The product is gentle yet effective. I have received many compliments on how great my skin looks since using this product. The packaging is simple and and easy to open. Five star product, well worth the money.”

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Posted 4 months ago

Thank you for your review and photo. We were delighted to read the results you have had with the Dermalogica products.

Posted 4 months ago

“Bought on line”

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Posted 4 months ago

“I have used it for only 1 week and l can already see my black spots clearing”

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Posted 4 months ago

Dermalogica is rated 4.5 based on 1,019 reviews