Thank you for your review. We would like to assist you further please email our Ecom customer service on ecomcustomerservice@dermalogica.com where a member of the team will be able to assist you further.
“I am new to Dermalogica products, so I am only into my first week but I feel my skin is feeling and looking improved already. I spoke to a dermalogica expert on line and after talking about my skin problem she recommended my three product and explained why they would suit my skin which was greatly appreciated as there is a lot to choose from and can be a little confusing so best have a chat first. I have great expectations in weeks to come”
Thank you for your review. We were delighted to read about the experience you have had from using our products and from our expert skin therapist online.
Thank you for your review. We would like to assist you further please email customerservice-consumer@dermalogica.co.uk where a member of the team would be more than happy to assist you.
“Overall good. However, the serum from the Brightness Kit was half way up missing half of the product, I think this isn’t fair and I am still waiting for a reply to my email from customer service.
Thank you,
Sara”
Thank you for your review.
We would like to assist you further please email Ecom customer service on ecomcustomerservice@dermalogica.com where a member of the team would be more than happy to assist you.
If you have emailed the above email and you are yet to receive a response please allow up to 5-7 working days for a response as there is a high volume of emails at present.
“Disappointed - I had my order in the basket with some freebies for £69 - I ordered because I was getting freebies as well as this is lot for me to pay for moisturiser alone .... but by midnight I couldn't manage to pay for it because I had a computer glitch so altho it was still in my basket the next morning and I phoned Dermalogica, I was hugely disappointed to find that they couldn't assist me and I lost the freebies but still had to await the arrival of the moisturiser - I can buy it a lot cheaper..... I can't find a way of returning it. Otherwise I like the product but not from these people and feel let down.”
Hi Louise,
Thank you for taking the time to write this review. We are sorry to see that you had missed out on your free gifts, please reach out to our E-commerce team who would appreciate feedback on your attempted purchase and hear what we can do better next time. ecomcustomerservice@dermalogica.com
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