“A gift card is what it is? But when you are supposed to get a free gift, which I never got and after speaking t the customer service team several times I was just told that nothing could be done about?”
Hi Gary, thank you for your review. We're sorry to hear you been experiencing trouble with this. Please connect with us on live chat via our website homepage so that we can ask a few questions and advise further.
“Ordering online is super easy and delivery is quick. I get my individual care advice at my local salon but it’s so convenient being able to order my products from the Dermalogica website and I love the offers!”
“I order online and normally they send me samples but this time I didn't get any which make me very upset I like to get some samples so I know what shoud I buy next”
Thank you for your review I shall pass your feedback onto the relevant department.
When ordering please check the offers tab on your account this will show you all the promotions which are currently active.
Thank you for your review. If you have any issues with your online purchase please contact ecomcustomerservice@dermalogica.com where a member of the team would be more than happy to assist you.