Page 5 of 7 for Dermacare Direct Reviews

Merchant Metrics


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.78 out of 5

Visit Website

Phone:

01162514848

Email:

advice@dermacaredirect.co.uk

Location:

Stoughton Grange, Gartree Road, Leicestershire

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Dermacare Direct 5 star review on 26th July 2020

Helen

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The shipments are always quick with the correct orders, however, even after being a very loyal customer the discount of 10% for orders over 200 was discontinued. I do not think that it is very good marketing.”

Posted 2 years ago

Hi, Thank you for being a loyal customer as we do really appreciate it.
I am afraid our prices have gone up with many of our brand distributors, so we no longer can offer additional discount codes.
We have still kept free delivery in the UK and limited to raising prices on many of our brands the best we can.
We do offer 10% off, which changes every month like for example we have 10% off all Exuviance products this month.
You may like to write a product review next time as we do offer a 5% discount code for any product review you leave on our website.
Thanks Andrea

Posted 2 years ago

“Overall I think the service is good I purchased Actinica sunscreen. I would have liked the expiry date listed on the website as some online
shops do.
Thank you.”

Posted 2 years ago

“happy with knowledge of representative”

Posted 2 years ago

“Quick delivery, good product.”

Posted 2 years ago

“Good product. Was surprised How quickly my neck horizontal lines were reduced”

Posted 2 years ago

“Prompt dispatch . Too early to comment on how effective is as only just started using it.”

Posted 2 years ago

“Fast delivery, good product.”

Posted 2 years ago

“It feels very smooth”

Posted 2 years ago

“Product arrived in good time”

Posted 2 years ago

“The time frame of delivery was excellent. The product so far is great. Lovely quality product. I think it making a difference although too soon to tell. I would use this company again.”

Posted 2 years ago

“Great selection of products at a good price with quick delivery.”

Posted 2 years ago

“Easy to order and received in a couple of days.”

Posted 2 years ago

“I had a problem with the online ordering, the screen frozen after I made the transaction, so I ordered again. I was called the next day to ask if I had intended to order the same thing twice, and I was very impressed by this courteousness. I cancelled one and felt reassured to be in such safe hands.The parcel can promptly and in good order. However, the second, cancelled order was just delivered today, hence the loss of one star. I will hold onto it as I will use the second batch of products one day, but it did prove to be pricier then I’d anticipated for, in the end.”

Posted 2 years ago

“Quick delivery”

Posted 2 years ago

“Had the product I wanted in stock, and could offer next day delivery.”

Posted 2 years ago

“Quality products that work”

Posted 2 years ago

“I was able to find a product that I coudn't find in Spain”

Posted 2 years ago

“Dermacare Direct allowed me to buy Skinade with ease.”

Posted 2 years ago

“I have just started using the cream today. Therefore, it’s early days to write a review”

Posted 2 years ago

“A brilliant company, I’m a new customer and have used Dermacare for the first time. I have found this Company to be promising as the products work.”

Posted 2 years ago

Dermacare Direct is rated 4.81 based on 1,508 reviews