Delcor Reviews

Name: Delcor
Address: Delcor house, Double Row, 13 Headlands Business Park, Northumberland
Rating: 4.96

5.0 Rating 797 Reviews

99 %

of reviewers recommend Delcor

5.0

Based on 797 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Delcor:

Delcor fly the flag for British craftsmanship with made-to-measure sofas and chairs.

Our furniture is made to last a lifetime: we happily apply a 50 year guarantee all our solid birch frames. While the fabric is totally up to you, with over 10,000 of the best designer fabrics and leathers from around the world to choose from. We offer delivery to your home direct from the workshop, and we'll assemble your sofa on site in the event of any access problems.

Visit us at one of our four stunning destination showrooms around the country and talk to our Designers about creating an original Delcor piece for your home. Find us in Fulham, Cheshire, Seaton Delaval or Stamford, or call us on 0191 237 1303 for help and advice.

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Delcor 5 star review on 27th November 2024

131

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’ve had 2 Victorian sofas which are 17 years old recovered. The advice I was given and the workmanship are fabulous. I now have 2 brand new sofas. Thank you Delores.”

Delcor 5 star review on 25th September 2019

Helpful Report

Posted 5 years ago

Hi Thank you for leaving us a 5 star review! I am delighted that you returned to Delcor to give your sofas a "make over" with a full refurbishment. A happy customer is our main aim and I am so glad that all of your expectations were met! Very best wishes Rick Petini MANAGING DIRECTOR

Posted 5 years ago

“Excellent service and the sofa is brilliant quality. Well worth every penny. The sofas are lovely and comfortable.”

Helpful Report

Posted 5 years ago

Hi Thank you for taking the time to leave us such an excellent company review! We are very proud of our quality workmanship and our high levels of customer service. I am so pleased that you feel your purchase was money well spent! Very best wishes Rick Petini MANAGING DIRECTOR

Posted 5 years ago

“Stunning sofas and chair with excellent service throughout from showroom to delivery. Chris and Matty did a superb job in assembling the sofas and negotiating a difficult entrance to the property with good humour 5 Stars”

Helpful Report

Posted 5 years ago

Hi Thank you so much for awarding us a 5 star company review. We pride ourselves on our customer service & I am delighted that we were able to satisfy your needs on every level. Your praise for our delivery team will be passed on to them! Very best wishes Rick Petini MANAGING DIRECTOR

Posted 5 years ago

“Just had the three piece delivered today. Quality service and product. Have to say thanks to Chris and Matty for excellent service and advice when delivering and constructing the furniture.”

Helpful Report

Posted 5 years ago

Hi Mr Cowell Thank you for your review award of 5 stars! Your kind words are very appreciated and will be passed onto our delivery team who completed the final stages of delivery & assembly to your satisfaction. Very best wishes Rick Petini MANAGING DIRECTOR

Posted 5 years ago

“Excellent service demonstrating a lot of patience whilst I made my decisions. Thoroughly recommended.”

Helpful Report

Posted 5 years ago

Hi Thank you for leaving us a 5 star company review. We appreciate that a purchase for your home needs time to ensure all boxes are ticked! I am so glad that you received the advice and guidance needed to ensure that you were 100% happy with your final selection. Very best wishes Rick Petini MANAGING DIRECTOR

Posted 5 years ago

“We love our Delcor sofas and chair. The first Delcor sofa we purchased was in 1977 when we got married. Since then we have bought two other sofas from Delcor, one of which we still have, and then we made our recent purchase of two sofas and a chair. The workmanship is excellent, as is the customer care team. We would recommend Delcor to anyone wanting a new sofa or chair.”

Helpful Report

Posted 5 years ago

Hi Mr & Mrs Whitaker What a fabulous review! Thank you so much for the 5 stars and also for being a returning customer for so many years. It is music to my ears to learn of customers who continue to come to Delcor for their furnishing needs and are never disappointment with making that decision! I hope we continue to meet your expectations in the future! Very best wishes Rick Petini MANAGING DIRECTOR

Posted 5 years ago

“We absolutely love our new sofas. They are very comfortable and solidly made, and the colours are perfect. Thank you”

Helpful Report

Posted 5 years ago

Hi Mr & Mrs Mashford Thank you so much for praising our high standards of manufacture and comfort levels. I am so pleased that you are delighted with the end result of your purchase. Very best wishes Rick Petini MANAGING DIRECTOR

Posted 5 years ago

“Very happy with service and the end product. Have used Delcor for years, I keep coming back.”

Helpful Report

Posted 5 years ago

Hi Mrs De La Fosse Thank you so much for being such a loyal Delcor customer. No review speaks louder than a customer who returns to us time & time again! I hope you continue to use Delcor for your furniture needs for many more years to come! Very best wishes Rick Petini MANAGING DIRECTOR

Posted 5 years ago

“Excellent service on showroom in Stamford. Delivery men very helpful. Recovered sofas excellent.”

Helpful Report

Posted 5 years ago

Hi Mr & Mrs Weaver I am delighted to hear that the service you received from the Stamford girls was 1st class. Your kind words will be passed on to them and also to our delivery team. Very best wishes Rick Petini MANAGING DIRECTOR

Posted 5 years ago

“Excellent quality and service as we would have expected from delcor This is our third sofa. Thanks to Rick for professionally sorting out our initial issues”

Helpful Report

Posted 5 years ago

Hi Mr Wilson Thank you so much for leaving us a company review. I am so glad that initial issues were resolved to your satisfaction and I thank you for being a loyal customer of Delcor. The furniture looks fab in situ! Very best wishes Rick Petini MANAGING DIRECTOR

Posted 5 years ago

“Fantastic service. Beautiful furniture. Very happy with the process from start to finish. Highly recommended”

Helpful Report

Posted 5 years ago

Hi Mrs Gray Thank you for the excellent review of our company. I am so pleased to hear that your Delcor journey was an enjoyable one. Thank you also for recommending us! Very best wishes Rick Petini MANAGING DIRECTOR

Posted 5 years ago

“July 2019 - we’ve had our sofa, sofa-bed and armchair since February and are really pleased with them. The advice we got from the staff at Stamford regarding hard wearing fabric was spot-on. We’ve four cats and the furniture still looks as new. Thank you it’s the best investment we’ve made in ages. Ali & Vyv, Oakham, Rutland”

Helpful Report

Posted 5 years ago

Hi Mr & Mrs Wainwright Thank you for taking the time to leave us a lovely 5 star review. You rightly state that we offer a range of excellent "pet friendly" upholstery fabrics which are very hard wearing - perfect for us animal lovers! I am so glad that you are so happy with the end result. Thank you also for sending us a photo - your lovely cat looks to be in approval at your selection! Very best wishes Rick Petini MANAGING DIRECTOR

Posted 5 years ago

“This is our second purchase of sofas and armchairs from Delcor, the previous set was very good and comfortable as well as long lasting, we replaced with new delcor furniture as we extended our living accommodation. We looked at various ther manufacturers but found that the choice and comfort points at Delcor provided us with a much better choice. Also the ability to alter the sofas to suit our requirements was also a great feature while refurbishing some of our old products enabled us the have the room we wanted with matching furniture at a better price.”

Helpful Report

Posted 5 years ago

Hi Mr & Mrs Webster Thank you for leaving us such a great review. I am thrilled that you chose to return to us based on your past experience of Delcor and our extremely "bespoke" service that we offer. Hopefully we will have the pleasure of your custom again in the future! Very best wishes Rick Petini MANAGING DIRECTOR

Posted 5 years ago

“When I bought my Chesterfield and another sofa 5 years ago, I did question the wisdom of spending so much as it was a lot of money for me. However, It’s true what they say - you get what you pay for. A button popped off the Chesterfield and within 24 hrs of ringing Delcor, it had been dismantled in my house, taken away, repaired, returned and reassembled. Not only was this an excellent service but the lads who came to the house were great. The cherry on the cake is that both sofas still look brand new.”

Helpful Report

Posted 5 years ago

Hi Diane Thank you for taking the time to review our company. Despite the unusual "button popping" episode I am thrilled you are so happy with the overall product and the service you received initially and again with the "fast turnaround repair". We aim to please! Very best wishes Rick Petini MANAGING DIRECTOR

Posted 5 years ago

“We purchased 2 new sofas, made very much to our specifications. The service we received was exemplary and the product so far has proven to be exactly as required and of exceptional quality. The value for money compared with shop bought goods was again excellent and we are highly satisfied with every aspect of Delcor services and would highly recommend”

Helpful Report

Posted 5 years ago

Hi Mr & Mrs Wilson Thank you for such a dazzling 5 star company review! We are very proud of our craft and our ability to modify every piece to an exact specification. I am delighted that we have fulfilled your requirements and I thank you very much for recommending us to your family & friends! Very best wishes Rick Petini MANAGING DIRECTOR

Posted 5 years ago

“I have recently had my sofa and wing chair re-upholstered by Delcor. The quality of the workmanship is excellent and I am very happy with the result. The sales lady who dealt with my order was very helpful throughout the ordering process. Thank you.”

Helpful Report

Posted 5 years ago

Hi Mr & Mrs Clarke Thank you for taking the time to leave us a lovely 5 star review and also for returning to us for your recover. Im so pleased we did not disappoint and that you were overall very happy with your return visit! Your praise will certainly be passed onto Julie in our showroom. Very best wishes Rick Petini MANAGING DIRECTOR

Posted 5 years ago

“As a returning customer to Delcor after buying my first sofas 30 years ago (which are still in daily use) I have not been disappointed. Our new sofas are beautiful, comfortable and very well made. We are now planning to have our original sofas refurbished. The delivery men were wonderful and did a very good job to get the sofas into our house through tricky doorways even though it took an hour! Thank you Delcor!”

Helpful Report

Posted 5 years ago

Hi Mrs McRobert Thank you, firstly for being such a loyal returning customer and also for the fabulous 5 star review! Your high praise will be passed onto all staff concerned. Very best wishes Rick Petini MANAGING DIRECTOR

Posted 5 years ago

“We ordered a foot stool to match a sofa purchased last summer. The fabric matched exactly and we are very pleased with it. We have come to expect excellent customer service from Delcor and were not disappointed!”

Helpful Report

Posted 5 years ago

Hi Mr Hull Thank you for your lovely 5 star review of Delcor. I am delighted that you returned to us for an additional purchase and that all aspects of manufacture and service met your expectations. Very best wishes Rick Petini MANAGING DIRECTOR

Posted 5 years ago

“Received my 2 new petite armchairs for my garden room. They are very well made and so comfortable to relax on. The fabric is just perfect for the room with the lovely soft scatter cushions. Thank you for a super job to all the team at Delcor.”

Helpful Report

Posted 5 years ago

Hi Thank you so much for awarding us a 5 star company review. I am so pleased that you are happy with the end result of your Petite chair purchase. The Petite is a beautiful, adaptable style which lends its shape to any living environment. Perfect for a garden room! Many thanks for leaving us such great comments! Very best wishes Rick Petini MANAGING DIRECTOR

Posted 5 years ago

“We are really pleased with our new furniture from Delcor, the look is amazing the quality exacting and the comfort incredible. This is a company that truly cares about its customer not just from the beginning to the end of the service experience but into the future through its product guarantees. We couldn't be more delighted this furniture completes the look we'd always hoped for and after 4 years of renovations, a failed service from a big brand retailer our dream room has been completed with the Delcor team, thank you! We'd definitely recommend you.”

Helpful Report

Posted 5 years ago

Hi Ms Sharkey Thank you so much for your very complimentary review of our company and also for choosing Delcor to achieve your "dream look" living room. We want all of our customers to be 100% happy with their purchase and their Delcor journey - I am so pleased that we delivered both the quality and the customer service. I am never happier than when we receive such fabulous praise! Very best wishes Rick Petini MANAGING DIRECTOR

Posted 5 years ago

Delcor is rated 5.0 based on 797 reviews