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Delcor Reviews

5.0 Rating 759 Reviews

99 %

of reviewers recommend Delcor

Company Reviews

Product Reviews

5.0

Based on 759 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Delcor:

Delcor fly the flag for British craftsmanship with made-to-measure sofas and chairs.

Our furniture is made to last a lifetime: we happily apply a 50 year guarantee all our solid birch frames. While the fabric is totally up to you, with over 10,000 of the best designer fabrics and leathers from around the world to choose from. We offer delivery to your home direct from the workshop, and we'll assemble your sofa on site in the event of any access problems.

Visit us at one of our four stunning destination showrooms around the country and talk to our Designers about creating an original Delcor piece for your home. Find us in Fulham, Cheshire, Seaton Delaval or Stamford, or call us on 0191 237 1303 for help and advice.

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Delcor 5 star review on 8th March 2024

Delcor 5 star review on 8th March 2024

Delcor 5 star review on 23rd January 2024

Delcor 5 star review on 23rd January 2024

Delcor 5 star review on 2nd November 2023

Mr & Mrs Donson

Delcor 5 star review on 24th October 2023

Mr & Mrs Wilson

Delcor 5 star review on 24th October 2023

Mr & Mrs Wilson

126

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought my sofa via the King’s Road store. I had very helpful advice from Jenny and I’m delighted with the Bliss sofa. It’s stylish, comfortable and the fabric colour is beautiful. The communications from the company were really good and it was all delivered in approx 8 weeks from ordering. I’m also happy because the Bliss is a quality product that will last. Thanks, Karen J.”

Posted 4 months ago

Thank you so much for your 5 star review. It means a lot to hear such positive feedback. Your comments will be forwarded to all concerned.

Posted 3 months ago

“I had a really good experience with Delcor. We visited the Stamford showroom for a consultation and our consultant was welcoming, friendly, and highly knowledgeable. The level of customer service is brilliant and we never felt rushed or pressured in the process. It was all very relaxed. The products are of excellent quality; comfortable, bespoke, and robust. The materials used are gorgeous. The craftsmanship is spot-on. The waiting time for delivery was quite long due to the rigorous quality checks Delcor undertake. This is a definite plus in terms of quality, but worth bearing in mind if you are time-limited. I'm thrilled with the results and would recommend Delcor to anyone looking for high-quality, bespoke furniture. Disclaimer: I received my chairs for free as the result of a competition with Delcor. No review was required to claim the prize and I am providing this review about my experience voluntarily.”

Posted 4 months ago

Wow, thank you so much for your wonderful review! We're so passionate about what we do, so it means a lot to hear such kind words. Thank you for choosing Delcor and congratulations on your competition win!

Posted 4 months ago

“Absolutely fabulous sofas, beautifully made and expertly finished. The service and delivery was second to none. If you want the best, buy from Delcor”

Posted 4 months ago

Thank you so much, for taking the time to tell us about your Delcor experience. Your feedback is so important to us and your wonderful comments will be forwarded to all concerned. Thank you for choosing Delcor!

Posted 4 months ago

“Julie and her showroom team could not have been more patient and helpful. The process was smooth and Julie was always highly attentive in her approach - we had several items to decide on and we are delighted with the finished products. The whole Delcor team were a pleasure to deal with...”

Posted 4 months ago

Thank you so much, for taking the time to tell us about your Delcor experience. It means a lot to hear such positive feedback, from a much-valued customer. Your comments will be forwarded to all concerned.

Posted 4 months ago

“Delcor is a joy to deal with from choosing the style of sofa and fabric in the showroom to receiving delivery. The sofa itself is absolutely lovely and is so comfortable. Thank you Delcor.”

Posted 5 months ago

Thank you so much, for taking the time to leave us your review. To provide stylish, hand-crafted, quality furniture, backed up with excellent customer service is what we strive to achieve and we're so glad we met your expectations. Thank you for choosing Delcor!

Posted 4 months ago

“We've made 4 purchases from Delcor over the past 25 years, the most recent being a beautifully made to order Lofa Sofa purchased in October this year. We've always been so happy with the quality of their furniture, however we did by a Sofa at a well known department store in Newcastle at a reduced price and made by a reputable manufacturer but soon realised the difference in quality, Delcor furniture itends to be a bit more expensive but all in all you really get what you pay for, it's totally worthwhile!”

Posted 5 months ago

It's great to hear such fantastic feedback, from a long-standing customer! Thank you so much for leaving your 5 star review. We're passionate about the craftsmanship that goes into our furniture, so it means a lot.

Posted 5 months ago

“We recently had our 24 year old Delcor lofa sofa recovered by yourselves. From start of the process with Julie to final installation our experience with Delcor was exceptional! We are delighted with the final result and would highly recommend Delcor to everybody.”

Posted 5 months ago

Thank you very much, for taking the time to leave us your wonderful review. It means a lot to us, to receive such positive feedback and your comments will be forwarded to all concerned. Refurbishment is a great way to keep your classic style, with a fresh new look!

Posted 5 months ago

“Delcor not only manufacture quality items of furniture they also provide first class customer service. We have purchased several items of furniture from them and have been extremely impressed. It’s great to deal with a company that genuinely care about the quality of their product & their customers.”

Posted 5 months ago

Thank you so much, for taking the time to leave us your 5 star review. It means a lot, to hear such wonderful feedback, from a much-valued customer. Your comments will be forwarded to all concerned.

Posted 5 months ago

“Excellent service from start to finish can't recommend this company highly enough. Our chair exceeded our expectations. Hope to get a matching one soon we liked it that much.You We travelled from the Lake District and we are glad we did.”

Delcor 5 star review on 2nd November 2023

Posted 5 months ago

Thank you very much for your 5 star review. It means a lot to hear such wonderful feedback, from a much-valued customer. We loved welcoming you and your little friend into our showroom. Thank you for choosing Delcor.

Posted 5 months ago

“Excellent service from choosing the right sofas to delivery”

Posted 5 months ago

Thank you very much for your 5 star review. We're so pleased to hear such lovely comments, which will be forwarded to all concerned.

Posted 5 months ago

“Outstanding help and service. Superb results.”

Posted 5 months ago

It's lovely to hear such great feedback, from a much-valued customer. Thank you for your lovely review.

Posted 5 months ago

“We love our Delcor sofas-fab quality,beautiful and so comfy”

Delcor 5 star review on 24th October 2023

Delcor 5 star review on 24th October 2023

Posted 5 months ago

Thank you so much, for taking the time to leave us your feedback. We're so pleased to hear such wonderful comments and your sofas look fantastic!

Posted 5 months ago

“Well where do I start from the minute I walked in to the store, I just knew I would find the furniture I’d been looking for. The attention to detail is very visible. Quality hand made furniture built to last a life time. The staff are great no pressure sales your made to feel like one of the family, delivery excellent customer service, I would recommend Delcor without hesitation. I just wish I had another lounge so I could buy more.”

Posted 5 months ago

Thank you so much for your lovely review. Our whole Delcor team take great pride in what we do, so it means a lot to hear such praise, from a much-valued customer. Your kind words will be forwarded to all concerned.

Posted 5 months ago

“Excellent service from Delcor. Replacing a spring in one of my two seater sofas. Lovely staff to speak to. Organised quickly and very professionally from beginning to end. I could not fault any of the experience and would totally recommend Delcor in every way. They are a very impressive company whose staff are very person centred”

Posted 5 months ago

Wow, what a wonderful review! We pride ourselves on providing excellent customer service, so it means so much, to hear about your experience. Your comments will be forwarded to all concerned. Thank you for taking the time, to leave us your feedback.

Posted 5 months ago

“Very pleased with mattress, very comfortable, excellent service from ordering to delivery.”

Posted 5 months ago

We're so pleased to hear your wonderful feedback. Thank you for taking the time, to tell us about your Delcor experience.

Posted 5 months ago

“Always excellent service. Good product which lasts for years.”

Posted 5 months ago

We're so pleased to hear about your Delcor experience. Thank you very much, for leaving us your 5 star review.

Posted 5 months ago

“Fantastic service from start to finish..would highly recommend and would definitely use Delcor again. I ordered two large sofas with cushions and the fabrics and workmanship is beautiful.”

Posted 5 months ago

Thank you very much, for taking the time to leave us your 5 star review. We're passionate about what we do, so it's always lovely to hear such fantastic feedback. Thank you for choosing Delcor!

Posted 5 months ago

“My experience with Delcor has been excellent from start to finish. My beautiful new sofa was delivered and set up last week by two very helpful members of staff. They even brought casters with them to protect my flooring. I am delighted thank you.”

Posted 6 months ago

Thank you so much, for your lovely review. It means a lot, to hear such wonderful feedback, from a much-valued customer. Thank you for choosing Delcor!

Posted 5 months ago

“We are delighted with the 2 new sofas that have just been delivered from Delcor. We have been customers of Delor for over 30 years, and the service and product quality remains the best. There was an issue with the sofa material (not the fault of Delcor) which was resolved without any fuss and with excellent customer service. We would especially like to extend our thanks to Julie Truby for her help & professionalism throughout our recent experience.”

Posted 6 months ago

Thank you so much, for taking the time to leave us your review. We pride ourselves on our excellent customer service, so it really means a lot, to receive such wonderful feedback, from a much-valued customer.

Posted 6 months ago

“I am very impressed with the service that I received from everyone at Delcor, especially Jenny. I ordered my fabric and the trim myself, from the different company. I had issues with the delivery of the trim. Jenny and Ben help me a lot in handling the situation. When the sofa bed was made I asked for the picture to be emailed to me so I can make sure everything was done correctly. The person from the workshop emailed me the picture very promptly. My sofa bed was made even earlier than was agreed. Every person that was involved in the process did the great job. I am extremely impressed with the job of the upholsterer. The lines of the fabric on the sofa base and sofa cushions are aligned very nicely. The corners and junctions are made perfectly. I am interior designer and have been dealing with quite a few sofa companies and I was very impressed with the quality of the sofa bed and the service that I received at Delcor. It has been very smooth and enjoyable process all along.”

Posted 6 months ago

Thank you so much for your wonderful review. Our whole Delcor team are passionate about what we do, so it means a lot, to hear such lovely feedback. Your comments will be forwarded to all concerned. Your sofa bed looks fantastic!

Posted 6 months ago

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Delcor is rated 5.0 based on 759 reviews