Decorative Aggregates Reviews

Name: Decorative Aggregates
Address: Arbor Low WorksYoulgrave, Bakewell
Rating: 4.78

4.8 Rating 19,600 Reviews

95 %

of reviewers recommend Decorative Aggregates

Company Reviews

Metrics

Info

4.8

Based on 19,600 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Decorative Aggregates:

Decorative Aggregates offers a wide range of high-quality products for all your requirements, delivered nationwide. Take a look at our full range of products and get ideas from our inspiration pages.

Visit Website

Phone:

01629636500

Email:

enquiries@derbyaggs.com

Location:

Arbor Low WorksYoulgrave
Bakewell
DE45 1JS

Decorative Aggregates 5 star review on 22nd May 2025

788

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As usual the aggregates themsevles were of a high standard and excellent value. The Achilles heal is in delivery. You pay £90 that clearly goes to a subcontractor who doesn't care if they make the planned date or not. Told delivery would be Friday 25th April. Waited in all day to get a late message saying now it would be Monday 28th April. Monday arrived and yet another message saying now it would be Tuesday. On the plus side, the delivery driver at the very end of the delviery chain was excellent. Very polite and able. Suspect the problem is with the carrier from Derbishire down to the West Country.”

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Posted 7 months ago

“Excellent service, pebbles as described, excellent delivery would use again.”

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Posted 7 months ago

“Brilliant, lovely quality product, bright crisp white pebbles, delivery driver was great to”

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Posted 7 months ago

“Good service delivered on time, the slate is good quality.”

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Posted 7 months ago

“Item was as advertised, a swift delivery by really helpful people. Good value, highly recommended”

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Posted 7 months ago

“Really pleased with service; professional and helpful from start to finish and the stones are top quality, would highly recommend.”

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Posted 7 months ago

“Fantastic the order was here in double quick time exactly as I ordered vey good price as well easy to order thanks very much”

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Posted 7 months ago

“Quality product, just what I was looking for. Good range to choose from and reasonably priced. Process of purchase through to delivery was easy and quick. My only moan is some bags at the bottom of the batch were split so lost a few chippings. Despite that , Decorative Aggregates are highly recommended and I'd use them again.”

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Posted 7 months ago

“I chose to order my gravel from this company as they offered it in 20kg bags. I wouldn't have been able to manage it in a tonne builder's bag! My order arrived with no problems on my chosen delivery day. The driver was very friendly and professional and manoeuvred my pallet as close as possible to my gateway to make it as easy as possible for me to unload it. I would definitely order from this company again.”

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Posted 7 months ago

“The order was completed successfully albeit the courier company could not deliver on the agreed date. In future I would order a few days earlier.”

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Posted 7 months ago

“Garbage item not as shown in PHOTOS on website. Got in touch 4 times for items to be taken away only 2 responses. One of them at 10am to say coming to collect, did not turn up at all. Now supposedly coming today and I have to wait 5 days from return for my refund, ebay van refund same day as do lots of traders. 5 days was for waiting for cheques to clear. Remains to be seen how much you going.to knock off for return delivery as I have not been advised of that cost yet”

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Posted 7 months ago

“Good service and delivery”

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Posted 7 months ago

“The driver obviously wanted to get home, he was grumpy and very unhelpful. He said there wasn’t a drop kerb and therefore couldn’t get my gravel close to where I wanted, when I pointed out one on the corner, lieterally 3 cars length away he just huffed and said “too far”. He dropped them on the road beside the kerb, causing me a lot more work. If this is the standard of customer service I won’t be using your company again.”

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Posted 7 months ago

“Easy to navigate site. Quick and easy service.”

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Posted 7 months ago

“product was great , carrier system was poor , i took a day of , phoned to chase they said a 18 wheeler was to big according to google maps , i said i would collect at a diffrent location if necaasry , i waited all day for a call back it never happened , i phoned again and organised a wek later , yhey arrived with an 18 wheeler even though a standard 7.5 ton had been organised , i had to handball 1 ton of stone 400 yards not impressed”

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Posted 7 months ago

“Delivered fast and as described!”

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Posted 7 months ago

“Lovely stones, fantastic delivery and service”

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Posted 7 months ago

“Ordered 2 pallets, the large rocks were exactly as described and photo were accurate on website. I was impressed with the rocks! Delivery was on point. I was reluctant to order expensive rocks without seeing them but I need not of worried. Love the final result. I would highly recommend Decorative Aggregates”

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Posted 7 months ago

“Very good service, product supplied & on time as agreed. Good Job!”

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Posted 7 months ago

“Product arrived exactly on time placed on driveway as requested slate as described have used the company previously good service and product will no doubt use again in the future highly recommended”

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Posted 7 months ago

Decorative Aggregates is rated 4.8 based on 19,600 reviews