Decorative Aggregates Reviews

Name: Decorative Aggregates
Address: Arbor Low WorksYoulgrave, Bakewell
Rating: 4.78

4.8 Rating 19,829 Reviews

95 %

of reviewers recommend Decorative Aggregates

Company Reviews

Metrics

Info

4.8

Based on 19,829 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

About Decorative Aggregates:

Decorative Aggregates offers a wide range of high-quality products for all your requirements, delivered nationwide. Take a look at our full range of products and get ideas from our inspiration pages.

Visit Website

Phone:

01629636500

Email:

enquiries@derbyaggs.com

Location:

Arbor Low WorksYoulgrave
Bakewell
DE45 1JS

Decorative Aggregates 5 star review on 22nd May 2025

788

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fab service delivery great”

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Posted 4 years ago

“Excellent service, text giving two hour slot and delivery on time. Defiantly use again.”

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Posted 4 years ago

“I was kept up to date with my delivery. Driver called me to say what time he would be arriving approximately. Very friendly driver. Delivered to where I wanted it would highly recommend to friends and family.”

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Posted 4 years ago

“ordered the slate for wednesday, web site warned it may be delayed, had a phone call from delivery driver call wednesday morning to say it would be delivered within the hour, it was. would have liked to have had a confirmation on tuesday to let me know it was all ok. all good with order”

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Posted 4 years ago

“This company responded promptly, professionally and in a friendly manner to my orders which were processed and delivered with care and in great time. I would most definitely use them again and recommend them to others.”

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Posted 4 years ago

“Brilliant service. Would buy from them again.”

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Posted 4 years ago

“Prompt and efficient service, will help you out any way possible,”

Decorative Aggregates 5 star review on 2nd June 2022

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Posted 4 years ago

“Very pleased with the ordering and delivery process. Delivered on time and pleased with product.”

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Posted 4 years ago

“excellent service. just wish there was an environmental way of disposing of the bag”

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Posted 4 years ago

“Delivered on time and as described. Good quality and value”

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Posted 4 years ago

“No issues with the delivery at all. Very helpful delivery driver. Unfortunately, I did not receive the 1 hour pre-delivery phone-call that I had requested, but I did receive a 2 hour delivery window via email. Highly recommend.”

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Posted 4 years ago

“Excellent service with fast delivery, would highly recommend!”

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Posted 4 years ago

“will ( and have ) use (d) them again.”

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Posted 4 years ago

“Easy to order and quick to deliver, would highly recommend”

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Posted 4 years ago

“Fantastic service.delivery driver was very helpful and a very happy chappy.Our white pebbles are amazing.”

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Posted 4 years ago

“Prompt and reliable”

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Posted 4 years ago

“Pebbles are a good mix of sizes. Delivery excellent”

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Posted 4 years ago

“Excellent product and ordering/delivery service”

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Posted 4 years ago

“Products excellent - delivery vehicle hopelessly inadequate and inappropriate for the job. Delivered in a hugely high box truck - immediately limits delivery anywhere near trees. Elec mini forklift would not travel on anything but rock hard asphalt or very hard concrete. Delivery charge over 50 pounds made for this - even though the jumbo bag was delivered "free" ...doesnt add up. ??? Wondering whether or not to continue ordering...? Had to Barrow over 1 ton 1/4 mile up driveway. Thank you Peter.”

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Posted 4 years ago

Hi Peter, Thank you for your order, positive review of our product and negative feedback regarding the delivery. We describe the delivery terms on the website and explain that the vehicle used will be an 18T rigid body vehicle with tail-lift offload. We also explain the driver is obligated to deliver to kerbside and anything thereafter is down to driver discretion. It sounds as though the ground was not suitable for the pump truck to manoeuvre the pallet. We do require a hard-standing surface for this reason and we cannot deliver onto rough or soft terrain. We incorporate the delivery charge into the displayed price of the majority of our products but not all which is the reason you have been charged with one pallet delivery itemised. Again, this is made clear on our website. I would hope that with the product being excellent, you do continue to order from us but please do pay special attention to the delivery terms. Thank you again for your order.

Posted 4 years ago

“Great service, product and competative pricing....”

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Posted 4 years ago

Decorative Aggregates is rated 4.8 based on 19,829 reviews