DEAL DIRECT F S LTD Reviews

4.8 Rating 4,520 Reviews
98 %
of reviewers recommend DEAL DIRECT F S LTD
4.8
Based on 4,520 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
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Phone:

02392006428

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Very good!
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Posted 3 years ago
I have given Deal Direct 4 stars because I'm pleased with the rate they got for me. However there were a couple of glitches along the way, including a mistake on the value of the property - which limited pur loan - & setting up an interest-only mortgage which was NOT what we required. However the final outcome - though slow - was good & Covid-19 may well have affected their efficiency as I dealt with 5 different agents - which can't be easy for them.
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Posted 3 years ago
My first contact Mark Dickety was what seemed very helpful ,but after 5 weeks I found out he had'nt taken our re morgatge anywhere ,even telling me he was waiting to get a offer accepted .5 weeks into this Jessica wearie took over it all started to get on track all the ladies I then have dealings with Mollie ,Leigh ,Emma and Hayley couldnt have been more helpful .
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Posted 3 years ago
Very helpful and quick
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Posted 3 years ago
Deal not completed yet ,so far service has been good
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Posted 3 years ago
Took the time to explain the process. Chased up and gave me feedback throughout the process, this was invaluable and saved much unnecessary worrying.
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Posted 3 years ago
Thank you - mortgage complete, and excellent deal. See you in 5 years.
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Posted 3 years ago
Satisfactory service
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Posted 3 years ago
Quick friendly assistance which is vital when applying for a mortgage. Can't fault them
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Posted 3 years ago
Very attentive, fast and excellent value for money in my remortgage.
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Posted 3 years ago
Efficient and prompt. Would recommend to anyone.
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Posted 3 years ago
Lee and Mollie were very helpful, prompt with responses and Informative. Many thanks Team.
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Posted 3 years ago
Very professional attitude throughout my journey. They were always happy to answer any of my queries which was very reassuring. It allowed me to make an informed decision without feeling rushed. They made it fairly easy to do everything via email especially during exceptional circumstances and feel I ended with a very good deal as a result and affordable. My only criticism at first I was receiving various phones calls with different numbers which was a bit disconcerting and almost caused me to not want to answer the calls.
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Posted 3 years ago
Very professional attitude throughout my journey. They were always happy to answer any of my queries which was very reassuring. It allowed me to make an informed decision without feeling rushed. They made it fairly easy to do everything via email especially during exceptional circumstances and feel I ended with a very good deal as a result and affordable. My only criticism at first I was receiving various phones calls with different numbers which was a bit disconcerting and almost caused me to not want to answer the calls.
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Posted 3 years ago
Very professional attitude throughout my journey. They were always happy to answer any of my queries which was very reassuring. It allowed me to make an informed decision without feeling rushed. They made it fairly easy to do everything via email especially during exceptional circumstances and feel I ended with a very good deal as a result and affordable. My only criticism at first I was receiving various phones calls with different numbers which was a bit disconcerting and almost caused me to not want to answer the calls.
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Posted 3 years ago
I was contacted in advance of my mortgage deal expiring and presented with various options. The process of choosing a new deal was straightforward and efficient. This was the third time I have used Deal Direct and I would expect to use them again in the future.
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Posted 3 years ago
I was contacted in advance of my mortgage deal expiring and presented with various options. The process of choosing a new deal was straightforward and efficient. This was the third time I have used Deal Direct and I would expect to use them again in the future.
Helpful Report
Posted 3 years ago
I was contacted in advance of my mortgage deal expiring and presented with various options. The process of choosing a new deal was straightforward and efficient. This was the third time I have used Deal Direct and I would expect to use them again in the future.
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Posted 3 years ago
Service was good if a little drawn out, communication dropped as application progressed which was frustrating, also my handler was changed quite early in the process.
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Posted 3 years ago
Service was good if a little drawn out, communication dropped as application progressed which was frustrating, also my handler was changed quite early in the process.
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Posted 3 years ago
DEAL DIRECT F S LTD is rated 4.8 based on 4,520 reviews