DEAL DIRECT F S LTD Reviews

Name: DEAL DIRECT F S LTD
Rating: 4.83

4.8 Rating 4,705 Reviews

98 %

of reviewers recommend DEAL DIRECT F S LTD

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4.8

Based on 4,705 reviews

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02392006428

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DEAL DIRECT F S LTD 5 star review on 28th October 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service from Lee Langridge who found me the best mortgage deal - far better than any other offers received despite a VERY extensive internet search. Lee was frequently in contact with useful information and support which was particularly helpful bearing in mind I was a self employed first time buyer. I would unreservedly recommend Deal Direct and Lee. Richard Gander”

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Posted 7 years ago

“Initially the service was good - I knew Anthony from his previous employment and he gave me options that we talked through. There were then some issues with the remortgage going through and I tried repeatedly to contact him and had no response. I finally called the office to be told he was gone - no notification / out of office / voice mail message to tell me. I was still getting spam text messages from ‘him’ however asking me to rate the service! Rebecca then took on my case and was very helpful but the entire process for a simple remortgage took months! To top it all off I have now been advised by Scottish Widows that I can’t make regular overpayments. I discussed this explicitly with Anthony as something I wanted to do, even asking in writing how to get this set up. I wondered why he kept ignoring this question then he finally responded after a number of chases by telling me it was something I would speak to the bank about after it was all done. So all in all a terrible experience. I was sold a mortgage that didn’t meet my requirements, charges weren’t made clear and communication was abismal. Yes I read all of the paperwork but the language isn’t always clear which I why I kept going back asking for clarification which quite frankly was presented in a way that didn’t present the whole picture.”

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Posted 7 years ago

“Can’t thank Yasmin enough from day one to get a mortgage in principle to having the mortgage signed off quick efficient and answered all my questions! Very pleased with the service and would recommend”

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Posted 7 years ago

“Never thought I would own a home but thanks to lee at deal direct I am a proud house owner.”

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Posted 7 years ago

“😙😉😎😎😎😎😎😎🤓😎😎🤓😎”

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Posted 7 years ago

“They were very helpful”

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Posted 7 years ago

“Simon Thi - provided a great service to us, always on hand and kept us informed of the process the whole way through.”

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Posted 7 years ago

“Was a long process in order to get my mortgage offer, due to staff dealing with my application either not in the office or on holiday, so the exchange of emails took longer than expected. I thought maybe someone else would deal with application etc whilst staff was out of office or away. Got there in the end which is the main thing.”

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Posted 7 years ago

“Very efficient, great customer service skills. Our mortgage advisor Mark has been very supportive throughout the whole process and has always dealt with queries straight away.”

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Posted 7 years ago

“Very professional and experienced service, helpful advice and always available to answer queries.”

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Posted 7 years ago

“Lee had great product knowledge and was able to provide me with all the relevant information. Lee’s expertise and advice in the field enabled me to make an excellent decision with regards my new mortgage, and would not hesitate to use his services again.”

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Posted 7 years ago

“We have used Karly and the team at deal direct before and will always use Karly to look after our mortgage needs. Friendly, efficient and honest there’s no one else I would use. Thanks again Karly and the team for looking after us.”

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Posted 7 years ago

“Couldnt of been more happier with the service I recieved from ddfs. Very helpfull Richard Selway helped me through every stage of the process and explained in full detail everything to me. Rebecca Stevenson was very prompt and taking my phone calls and rushing my last minute details forward.. Thank you soo much 5 Star service would recommend ddfs to anyone .”

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Posted 7 years ago

“Very pleased”

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Posted 7 years ago

“Very promt and efficient in their work .Very competitamt in getting the best deal for you.”

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Posted 7 years ago

“Absolutely fantastic service”

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Posted 7 years ago

“Very Quick job”

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Posted 7 years ago

“Excellent service with no problems.”

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Posted 7 years ago

“Very good service throughout the process.”

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Posted 7 years ago

“The advisor I spoke to understood my position very well. Very good advice on various products and options. Thorough detailed explanations given, through all forms of contact, email, telephone, text. I got well informed and an extremely professional service with friendly concern.”

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Posted 7 years ago

DEAL DIRECT F S LTD is rated 4.8 based on 4,705 reviews