Deakin & Francis Reviews

Name: Deakin & Francis
Rating: 4.91

4.9 Rating 249 Reviews

99 %

of reviewers recommend Deakin & Francis

4.9

Based on 249 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Deakin & Francis:

Jewellers since 1786, Deakin & Francis® designs & makes the world’s finest cufflinks, signet rings, gentlemen's accessories, ladies jewellery and bespoke commissions.

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Deakin & Francis 5 star review on 31st December 2021

Anonymous

Anonymous // 01/01/2019

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“I appreciate your effort on helping me complete this special purchase. It is a wonderful memory for me. Your service is very good. Thank you.”

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Posted 4 years ago

Thank you! We very much appreciate you taking the time to share your 5 star review too! The team at Deakin & Francis are so pleased they could help with your special purchase and also delighted you were happy with the service, this is so important for our international customers :)

Posted 4 years ago

“good clean retail experience. love my cufflinks.”

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Posted 4 years ago

That’s great to hear that you love your cufflinks and the process of buying online was smooth too! Thanks for sharing and also for the five star review.

Posted 4 years ago

“I purchased some cuff links as a wedding gift for my husband. The service given was prompt and efficient. The cuff links themselves were beautiful and the website did them justice. So many times you can be disappointed with the product when it arrives but these were of excellent quality. I would not hesitate to use Deakin & Francis again.”

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Posted 4 years ago

Wow! That is great to hear that Deakin & Francis were part of your wedding day. What a fabulous gift that will be treasured! Also great to read that the online description was the same as the beautiful cufflinks that arrived for you. Thank you for the 5 star review and also for sharing such excellent feedback.

Posted 4 years ago

“I have bought a couple of lapel pins as presents. They are stunning and beautifully made. Perfect for jacket or waistcoat. Something different. My husband has had numerous comments.”

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Posted 4 years ago

Thank you so much for sharing this feedback. At Deakin & Francis we are known for our cuff links and it’s great that our other men’s accessories are popular too! Our lapel pins gain many great comments. They are a little different and stand out. We like to design jewellery that enhances the overall appearance of an outfit and the lapel pins are perfect for jackets or waistcoats – the ultimate finishing touch!

Posted 4 years ago

“Great product and service.”

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Posted 4 years ago

As England's oldest manufacturing jewellers, Deakin & Francis are delighted that you are enjoying your cufflinks! Thank you for sharing your feedback with us and also for your great 5-star rating.

Posted 4 years ago

“Very impressed with the quality of the cufflinks and the level of service provided. Will order again.”

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Posted 4 years ago

Thank you for such impressive feedback. We are so pleased that the service and the jewellery items that you purchased online met your requirements. As a well-respected British brand, Deakin & Francis manufacture some of the world's finest cufflinks, lapel pins and accessories for gentlemen, producing fine quality jewellery - as you’ve discovered too.

Posted 4 years ago

“Pretty good!”

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Posted 4 years ago

Since 1786 Deakin & Francis have been manufacturing the world’s finest cufflinks and clearly you’re a fan! Thank you for sharing your feedback with us and also for your exceptional rating.

Posted 4 years ago

“I like the design of the cufflinks a lot and the service is in general quite good.”

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Posted 4 years ago

Thank you for the 5 star review! Following in their forefathers footsteps, Henry and James Deakin are both fully qualified gemologists and create amazing designs and focus on superb service as you’ve discovered.

Posted 4 years ago

“First rate cufflinks. Well communicative staff. Easy site to navigate.”

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Posted 4 years ago

Thank you so much for such fabulous feedback and the team are delighted they were able to help. As a well-respected British brand, Deakin & Francis manufacture some of the world's finest cufflinks, producing fine quality, hand-made jewellery in precious metal, vitreous enamel and gemstones - as you've discovered!

Posted 4 years ago

“Love your products. I have always received great attention; Adam Larsen has been a magnificent consultant over the years. Thanks.”

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Posted 4 years ago

Thank you so much! We are thrilled that you are so happy with your personally engraved cufflinks. Adam is delighted that you’ve shared this feedback too! Warmest wishes from the UK :)

Posted 4 years ago

“The service and delivery were great and my husband loved the cufflinks.”

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Posted 4 years ago

That is such a wonderful gift! Our family has been making fine jewellery – including cufflinks – since 1786 and the seventh generation are responsible for the latest designs. Thank you for sharing your feedback and if you or your husband are in London, do pop in to our store in the Piccadilly Arcade to see the full range :-)

Posted 4 years ago

“Quality cufflinks, exceptional service Just received three pairs of cufflinks from Deakin & Francis. Great products which are beautiful and have been very carefully made. Highly recommended.”

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Posted 4 years ago

Thank you for recommending Deakin & Francis, since 1786 we have been manufacturing the world’s finest cufflinks and it is wonderful to hear that you’re a collector! We look forward to welcoming you back to explore the wide range of our great quality gents accessories.

Posted 4 years ago

“Stunning cufflinks for my other half who is a bit of an afficianado.... he loves them!”

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Posted 4 years ago

We adore cufflink enthusiasts – they truly appreciate the design and creativity at Deakin & Francis! Plus it makes life easier when thinking about what gifts to buy them for birthdays, Christmas and anniversaries. Thank you so much for sharing such fabulous feedback.

Posted 4 years ago

“Some super designs for a bit of treat.”

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Posted 4 years ago

That is such super feedback! Deakin & Francis have been making fine jewellery – including cufflinks – since 1786 and the seventh generation are responsible for the latest designs. Thank you for sharing your comments and if you are ever in London, do pop in to our store in the Piccadilly Arcade to see the full range.

Posted 4 years ago

“The cufflinks are great. I wish shipping costs were lower or free!”

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Posted 4 years ago

Thank you so much for such great feedback about our cufflinks. As our cufflinks are precious cargo we can’t use the usual cheaper shipping methods, due to the insurance. Perhaps combine an order with a friend - as international shipping is free if your order value is over $400 – and if you ever visit London do pop into our store – just off Piccadilly!

Posted 4 years ago

“Beautiful products with exceptional quality”

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Posted 4 years ago

Thank you so much for such a great 5 star review! We love that you appreciate our quality and this is because we employ tools, traditions and techniques passed down from one generation to the next. Plus we have specialist craftspeople for different stages of the jewellery design, creation and manufacturing process.

Posted 4 years ago

“Love the cuff links I bought. The detail is amazing and I feel really smart wearing them.”

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Posted 4 years ago

Thank you for such fantastic feedback. We are so pleased that cufflinks finish the very smart outfit so perfectly! As a well-respected British brand, Deakin & Francis manufacture some of the world's finest cufflinks, lapel pins and accessories for gentlemen, producing fine quality jewellery - as you’ve discovered too.

Posted 4 years ago

“Excellent customer service”

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Posted 4 years ago

We are so pleased to have been of service to you, it’s something we’ve been doing at Deakin & Francis for over 230 years. Our designs are truly amazing too – such a fantastic collection for every possible occasion. Thank you for taking the time to share your feedback too.

Posted 4 years ago

“Great quality and customer service! Old school w a focus on quality.”

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Posted 4 years ago

We are delighted that you are a fan of Deakin & Francis as we pride ourselves on our high standards and our British heritage. Having manufactured fine jewellery since 1786, I guess we are old school! It’s critical that we maintain our quality as well as introducing some newer items – like our lapel pins – to move with the times and if you ever visit London do pop into our store – just off Piccadilly. Thank you for sharing such fabulous feedback.

Posted 4 years ago

“Amazing people and amazing wearable works of art. MUST SEE!”

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Posted 4 years ago

Thank you so much for such an excellent review! We are thrilled that you consider our fine jewellery works of art and we totally agree. Over the years our 18ct gold hand-painted crystal cufflinks have included portraits of family members, favourite pets as well personal interests. They literally are miniature works of art that are wearable. It’s also wonderful that you have visited our store in the Piccadilly Arcade in London, to see our extensive collection. Led by Mr Christopher Macdonald, our in-store team will do everything they can to help and advise - we very much look forward to seeing you again.

Posted 4 years ago

Deakin & Francis is rated 4.9 based on 249 reviews