Name: Deakin & Francis
Rating: 4.91

“Whether you’re looking for something classic, quirky or something a little bit special, Deakin & Francis is my ‘go to’. Quality product, excellent customer service.....very happy husband!”

Helpful Report

Posted 4 years ago

Such a lovely review! Thank you for such great words. We love to hear that you have received excellent customer service. Here at Deakin & Francis providing good customer service is extremely important to us. Your review makes us a happy company!

Posted 4 years ago

Such a lovely review! Thank you for such great words. We love to hear that you have received excellent customer service. Here at Deakin & Francis providing good customer service is extremely important to us. Your review makes us a happy company!

Posted 4 years ago

“Perfect and elegant”

Helpful Report

Posted 4 years ago

Since 1786 Deakin & Francis have been manufacturing the world’s finest cufflinks and clearly you’re a fan! Thank you for sharing your feedback with us and also for your exceptional rating.

Posted 4 years ago

Since 1786 Deakin & Francis have been manufacturing the world’s finest cufflinks and clearly you’re a fan! Thank you for sharing your feedback with us and also for your exceptional rating.

Posted 4 years ago

“The service was great and the item was splendid and well presented. It was just as nice as the picture showed it to be. Thanks”

Helpful Report

Posted 4 years ago

Thank you so much for your 5-star review! It is great to read that the online image was the same as the item that arrived for you. Delivering great customer service is our main priority here at Deakin & Francis, along with producing high quality pieces that will last a lifetime. Thank you for taking the time to share this feedback with us.

Posted 4 years ago

“Excellent service”

Helpful Report

Posted 4 years ago

We are so pleased to have been of service to you, it’s something we’ve been doing at Deakin & Francis for over 230 years. Our designs are truly amazing too – such a fantastic collection for every possible occasion. Thank you for taking the time to share your wonderful feedback with us.

Posted 4 years ago

“Great team and fantastic service. Nice to see such great craft and design.”

Helpful Report

Posted 4 years ago

What a brilliant review! As England's oldest manufacturing jewellers, we are delighted to know that you enjoy our work here at Deakin & Francis. We will share this with our team, who will be so happy to hear this wonderful feedback. Thank you for sharing your this with us and also for your great 5-star rating.

Posted 4 years ago

What a brilliant review! As England's oldest manufacturing jewellers, we are delighted to know that you enjoy our work here at Deakin & Francis. We will share this with our team, who will be so happy to hear this wonderful feedback. Thank you for sharing your this with us and also for your great 5-star rating.

Posted 4 years ago

“Perfect quality and exceptional design! Definitely recommended”

Helpful Report

Posted 4 years ago

What a review! We love hearing such great feedback. Design is a huge part of Deakin & Francis, we love creating new designs, whether it be classic or quirky. Thank you so much for your 5 star rating and for recommending us.

Posted 4 years ago

What a review! We love hearing such great feedback. Design is a huge part of Deakin & Francis, we love creating new designs, whether it be classic or quirky. Thank you so much for your 5 star rating and for recommending us.

Posted 4 years ago

“Beautiful products and super quality. Delivery was efficient.”

Helpful Report

Posted 4 years ago

Thank you for your amazing review and the 5-star rating! We know that when a customer orders an item, you want to receive that item as soon as possible. This is why we are super efficient at Deakin & Francis, whilst still maintaining the highest quality of product and service.

Posted 4 years ago

Thank you for your amazing review and the 5-star rating! We know that when a customer orders an item, you want to receive that item as soon as possible. This is why we are super efficient at Deakin & Francis, whilst still maintaining the highest quality of product and service.

Posted 4 years ago

“Great service and products”

Helpful Report

Posted 4 years ago

Thank you for your wonderful review, here at Deakin & Francis we pride ourselves on a great customer experience. Our team in the Birmingham factory keep to the high expectations that we set. We are delighted to hear that you love our jewellery.

Posted 4 years ago

“Love the product, super high quality and incredibly fun and creative. Garners a lot of comments whenever I wear the cuff links.”

Helpful Report

Posted 4 years ago

Thank you for such an excellent review! We create cufflinks for this reason. We love to hear feedback and produce a product that you are happy to wear and show off! From design, to craftsmanship we strive for the highest quality and standards. If you are ever in London, do visit our flagship store in the Piccadilly Arcade to view our range of in store exclusive items - it's been described as being full of toys for boys!

Posted 4 years ago

“Excellent value for money, fine workmanship, beautiful packaging, perfect experience.”

Helpful Report

Posted 4 years ago

Thank you for your five star review! Deakin & Francis continue to build on the heritage, brand and family values that have been created over the past two hundred years and it is great that you own a piece of history! We aim to always provide a wonderful experience and maintain our high standards. Your feedback will be shared with our team and is sure to put a smile on their faces!

Posted 4 years ago

“The cuff links are always out of this world, beautifully packaged and very prompt delivery, have ordered 8 pairs now and counting. The new rocket ones look amazing.”

Helpful Report

Posted 4 years ago

This is such a wonderful review! We are so happy to hear that you love Deakin & Francis. Our team are great at meeting our customers' demands and expectations. Wow! That is a cufflink collection! Our rocket cufflinks are one of our favourite products too. If you’re ever in London, do pop in to our store in the Piccadilly Arcade to see the many exclusive collections available in store.

Posted 4 years ago

“Gorgeous cuff links and original designs.”

Helpful Report

Posted 4 years ago

An excellent review! Thank you so much for sharing such wonderful feedback about the incredible designs from Deakin & Francis. Our Birmingham factory has been busy making our luxury jewellery for over 230 years and it’s wonderful you love our cufflinks too, we love to hear this!

Posted 4 years ago

An excellent review! Thank you so much for sharing such wonderful feedback about the incredible designs from Deakin & Francis. Our Birmingham factory has been busy making our luxury jewellery for over 230 years and it’s wonderful you love our cufflinks too, we love to hear this.

Posted 4 years ago

“I've bought the rocket cufflinks and they are gorgeous, well made and premium feel to it. The only downside is that the rocket fins is a bit sharp. So when I take off my jacket I need to be careful not ripping the lining of my jacket. It's a small thing but it's all in the detail. Apart from this, the cuff links are amazing.”

Helpful Report

Posted 4 years ago

Thank you so much for taking the time to share such great feedback! We are delighted you love the rockets, they are a firm favourite of ours too! The rocket design is similar to a real rocket, and yes you are right the fins are aerodynamically fashioned, so may indeed be a little sharp. We will add this comment to our product description online. If you’re ever in London, do pop in to our store in the Piccadilly Arcade to see the many collections available in store as well as online!

Posted 4 years ago

“Perfect services and outstanding products!”

Helpful Report

Posted 4 years ago

What a brilliant review! As England's oldest manufacturing jewellers, Deakin & Francis are delighted that you are enjoying your cufflinks! Thank you for sharing your feedback with us and also for your great 5-star rating.

Posted 4 years ago

“wel organized professionals who really gave”

Helpful Report

Posted 4 years ago

We are grateful for your excellent feedback! The team at Deakin & Francis will be delighted with five stars for customer service. As we’re still a family business it really matters to us that our standards of service stay the same throughout the generations. And if you’re ever in London, do pop in to our store in the Piccadilly Arcade and experience the fabulous service in store as well as online!

Posted 4 years ago

“Great service , quick response time and delivery”

Helpful Report

Posted 4 years ago

Thank you for your wonderful review, here at Deakin & Francis we pride ourselves on a great customer experience. Our team in the Birmingham factory keep to the high expectations that we set. We are delighted to hear that you are happy with your purchase.

Posted 4 years ago

“Incredible designs and really well made British products. And excellent customer service too. What's not to love?”

Helpful Report

Posted 4 years ago

An excellent review! Thank you so much for sharing such wonderful feedback about the incredible designs from Deakin & Francis. Our Birmingham factory has been busy making our luxury jewellery for over 230 years and it’s wonderful our customer service is appreciated too.

Posted 4 years ago

“I am thoroughly satisfied with my cufflinks from Deakin & Francis; these are my fair 2 and would be the beginning of my collection. I had the pleasure of dealing with Donna S.; she is without a doubt the best and the reason I will continue to buy from Deakin & Francis. She answered all my questions and was quickly and efficaciously able to provide a solution. Thank you Donna and thank you to your team. Klaus”

Helpful Report

Posted 4 years ago

Hello Klaus we are thrilled that you are so happy with your bespokely engraved cufflinks and Donna is delighted that you’ve shared this feedback too! Although we have been making jewellery since 1786, engraving a full name – rather than initials - was a first for us and we thought it looked fabulous too. Warmest wishes from the UK :)

Posted 4 years ago

“We have purchased several pieces from D&F for both myself and my wife. Always excellent craftsmanship with a unique design.”

Helpful Report

Posted 4 years ago

We enjoy making quirky as well as classic jewellery and our cufflinks certainly make a statement. Our ladies jewellery collections are expanding too, although we often make bespoke jewellery for ladies, especially re-modelling inherited pieces. Thank you so much for such excellent five star feedback, we’re delighted that you are both happy with our beautifully crafted jewellery.

Posted 4 years ago

“Bought movable cufflinks of a pair of ducks that waddle their legs when you wag their tails as a surprise gift for my husband for our wedding day! Ducks are a wedding symbol in Korean culture as ducks mate for life, and these were perfect for our east-meets-west wedding. Gorgeously crafted with brushed satin bodies and sapphire eyes, beautifully engraved, and fun to play with! We look forward to a lifetime with these splendid ducks!”

Helpful Report

Posted 4 years ago

An amazing story and what a fabulous wedding gift that will be treasured for a lifetime. The Sterling Silver Waddling Duck Cufflinks are part of our movable cufflinks that always create great talking points, many years later. Thank you for sharing your feedback and for choosing Deakin & Francis to be part of our wedding celebrations too!

Posted 4 years ago


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Deakin & Francis Reviews