Deakin & Francis Reviews

Name: Deakin & Francis
Rating: 4.91

4.9 Rating 249 Reviews

99 %

of reviewers recommend Deakin & Francis

4.9

Based on 249 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Deakin & Francis:

Jewellers since 1786, Deakin & Francis® designs & makes the world’s finest cufflinks, signet rings, gentlemen's accessories, ladies jewellery and bespoke commissions.

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Deakin & Francis 5 star review on 31st December 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Perfect services and outstanding products!”

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Posted 5 years ago

What a brilliant review! As England's oldest manufacturing jewellers, Deakin & Francis are delighted that you are enjoying your cufflinks! Thank you for sharing your feedback with us and also for your great 5-star rating.

Posted 5 years ago

“wel organized professionals who really gave”

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Posted 5 years ago

We are grateful for your excellent feedback! The team at Deakin & Francis will be delighted with five stars for customer service. As we’re still a family business it really matters to us that our standards of service stay the same throughout the generations. And if you’re ever in London, do pop in to our store in the Piccadilly Arcade and experience the fabulous service in store as well as online!

Posted 5 years ago

“Great service , quick response time and delivery”

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Posted 5 years ago

Thank you for your wonderful review, here at Deakin & Francis we pride ourselves on a great customer experience. Our team in the Birmingham factory keep to the high expectations that we set. We are delighted to hear that you are happy with your purchase.

Posted 5 years ago

“Incredible designs and really well made British products. And excellent customer service too. What's not to love?”

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Posted 5 years ago

An excellent review! Thank you so much for sharing such wonderful feedback about the incredible designs from Deakin & Francis. Our Birmingham factory has been busy making our luxury jewellery for over 230 years and it’s wonderful our customer service is appreciated too.

Posted 5 years ago

“I am thoroughly satisfied with my cufflinks from Deakin & Francis; these are my fair 2 and would be the beginning of my collection. I had the pleasure of dealing with Donna S.; she is without a doubt the best and the reason I will continue to buy from Deakin & Francis. She answered all my questions and was quickly and efficaciously able to provide a solution. Thank you Donna and thank you to your team. Klaus”

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Posted 5 years ago

Hello Klaus we are thrilled that you are so happy with your bespokely engraved cufflinks and Donna is delighted that you’ve shared this feedback too! Although we have been making jewellery since 1786, engraving a full name – rather than initials - was a first for us and we thought it looked fabulous too. Warmest wishes from the UK :)

Posted 5 years ago

“We have purchased several pieces from D&F for both myself and my wife. Always excellent craftsmanship with a unique design.”

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Posted 5 years ago

We enjoy making quirky as well as classic jewellery and our cufflinks certainly make a statement. Our ladies jewellery collections are expanding too, although we often make bespoke jewellery for ladies, especially re-modelling inherited pieces. Thank you so much for such excellent five star feedback, we’re delighted that you are both happy with our beautifully crafted jewellery.

Posted 5 years ago

“Bought movable cufflinks of a pair of ducks that waddle their legs when you wag their tails as a surprise gift for my husband for our wedding day! Ducks are a wedding symbol in Korean culture as ducks mate for life, and these were perfect for our east-meets-west wedding. Gorgeously crafted with brushed satin bodies and sapphire eyes, beautifully engraved, and fun to play with! We look forward to a lifetime with these splendid ducks!”

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Posted 5 years ago

An amazing story and what a fabulous wedding gift that will be treasured for a lifetime. The Sterling Silver Waddling Duck Cufflinks are part of our movable cufflinks that always create great talking points, many years later. Thank you for sharing your feedback and for choosing Deakin & Francis to be part of our wedding celebrations too!

Posted 5 years ago

“I appreciate your effort on helping me complete this special purchase. It is a wonderful memory for me. Your service is very good. Thank you.”

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Posted 5 years ago

Thank you! We very much appreciate you taking the time to share your 5 star review too! The team at Deakin & Francis are so pleased they could help with your special purchase and also delighted you were happy with the service, this is so important for our international customers :)

Posted 5 years ago

“good clean retail experience. love my cufflinks.”

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Posted 5 years ago

That’s great to hear that you love your cufflinks and the process of buying online was smooth too! Thanks for sharing and also for the five star review.

Posted 5 years ago

“I purchased some cuff links as a wedding gift for my husband. The service given was prompt and efficient. The cuff links themselves were beautiful and the website did them justice. So many times you can be disappointed with the product when it arrives but these were of excellent quality. I would not hesitate to use Deakin & Francis again.”

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Posted 5 years ago

Wow! That is great to hear that Deakin & Francis were part of your wedding day. What a fabulous gift that will be treasured! Also great to read that the online description was the same as the beautiful cufflinks that arrived for you. Thank you for the 5 star review and also for sharing such excellent feedback.

Posted 5 years ago

“I have bought a couple of lapel pins as presents. They are stunning and beautifully made. Perfect for jacket or waistcoat. Something different. My husband has had numerous comments.”

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Posted 5 years ago

Thank you so much for sharing this feedback. At Deakin & Francis we are known for our cuff links and it’s great that our other men’s accessories are popular too! Our lapel pins gain many great comments. They are a little different and stand out. We like to design jewellery that enhances the overall appearance of an outfit and the lapel pins are perfect for jackets or waistcoats – the ultimate finishing touch!

Posted 5 years ago

“Great product and service.”

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Posted 5 years ago

As England's oldest manufacturing jewellers, Deakin & Francis are delighted that you are enjoying your cufflinks! Thank you for sharing your feedback with us and also for your great 5-star rating.

Posted 5 years ago

“Very impressed with the quality of the cufflinks and the level of service provided. Will order again.”

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Posted 5 years ago

Thank you for such impressive feedback. We are so pleased that the service and the jewellery items that you purchased online met your requirements. As a well-respected British brand, Deakin & Francis manufacture some of the world's finest cufflinks, lapel pins and accessories for gentlemen, producing fine quality jewellery - as you’ve discovered too.

Posted 5 years ago

“Pretty good!”

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Posted 5 years ago

Since 1786 Deakin & Francis have been manufacturing the world’s finest cufflinks and clearly you’re a fan! Thank you for sharing your feedback with us and also for your exceptional rating.

Posted 5 years ago

“I like the design of the cufflinks a lot and the service is in general quite good.”

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Posted 5 years ago

Thank you for the 5 star review! Following in their forefathers footsteps, Henry and James Deakin are both fully qualified gemologists and create amazing designs and focus on superb service as you’ve discovered.

Posted 5 years ago

“First rate cufflinks. Well communicative staff. Easy site to navigate.”

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Posted 5 years ago

Thank you so much for such fabulous feedback and the team are delighted they were able to help. As a well-respected British brand, Deakin & Francis manufacture some of the world's finest cufflinks, producing fine quality, hand-made jewellery in precious metal, vitreous enamel and gemstones - as you've discovered!

Posted 5 years ago

“Love your products. I have always received great attention; Adam Larsen has been a magnificent consultant over the years. Thanks.”

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Posted 5 years ago

Thank you so much! We are thrilled that you are so happy with your personally engraved cufflinks. Adam is delighted that you’ve shared this feedback too! Warmest wishes from the UK :)

Posted 5 years ago

“The service and delivery were great and my husband loved the cufflinks.”

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Posted 5 years ago

That is such a wonderful gift! Our family has been making fine jewellery – including cufflinks – since 1786 and the seventh generation are responsible for the latest designs. Thank you for sharing your feedback and if you or your husband are in London, do pop in to our store in the Piccadilly Arcade to see the full range :-)

Posted 5 years ago

“Quality cufflinks, exceptional service Just received three pairs of cufflinks from Deakin & Francis. Great products which are beautiful and have been very carefully made. Highly recommended.”

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Posted 5 years ago

Thank you for recommending Deakin & Francis, since 1786 we have been manufacturing the world’s finest cufflinks and it is wonderful to hear that you’re a collector! We look forward to welcoming you back to explore the wide range of our great quality gents accessories.

Posted 5 years ago

“Stunning cufflinks for my other half who is a bit of an afficianado.... he loves them!”

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Posted 5 years ago

We adore cufflink enthusiasts – they truly appreciate the design and creativity at Deakin & Francis! Plus it makes life easier when thinking about what gifts to buy them for birthdays, Christmas and anniversaries. Thank you so much for sharing such fabulous feedback.

Posted 5 years ago

Deakin & Francis is rated 4.9 based on 249 reviews