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Deakin & Francis Reviews

4.9 Rating 249 Reviews
99 %
of reviewers recommend Deakin & Francis
4.9
Based on 249 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read Deakin & Francis Reviews

About Deakin & Francis:

Jewellers since 1786, Deakin & Francis® designs & makes the world’s finest cufflinks, signet rings, gentlemen's accessories, ladies jewellery and bespoke commissions.

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Over the years I have built up quite a collection of cuff links and have to say that my personal favourites are Deakin & Francis by a country mile. The quality, attention to detail and peerless style never fail to raise comments in the work place and from people I interact with both professionally and socially. As the old saying goes, 'you never get a second chance to make a first impression' and items like quality cuff links all help to make you stand out from the crowd.
Helpful Report
Posted 5 years ago
This is fabulous feedback! We are delighted that you are a fan of Deakin & Francis as we pride ourselves on our high standards and our British heritage. Having manufactured fine jewellery since 1786, the quality of craftsmanship has been passed down through seven generations. One factor that has remained constant all the way through the company’s long history is that the Deakins are formally trained jewellers. Henry and James Deakin are both fully qualified gemologists and create amazing designs and are always looking for the next talking point. From the red hot chilli peppers, to our signature skulls, or the traditional top hats or an exquisite pair of white gold square cufflinks with diamonds and sapphires, we like to think that your cuffs will do the talking and set the scene – whether for business or pleasure. Thank you for standing out from the crowd and taking the time to share your comments, especially from a connoisseur of cufflinks.
Posted 5 years ago
Beautiful quality that subtlety stands out.
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Posted 5 years ago
As England oldest manufacturing jewellers, we have been working on quality for over 230 years. Handed down across seven generations, attention to detail is important to us and we are delighted that you have noticed this too! Thank you for taking the time to share such fantastic feedback.
Posted 5 years ago
Excellent Quality and prompt delivery
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Posted 5 years ago
We are delighted that you are a fan of Deakin & Francis as we pride ourselves on our high standards and our British heritage. Having manufactured fine jewellery since 1786, the quality of craftsmanship is in our DNA. We’re also delighted that our new online review system is sharing such excellent feedback from so many happy customers. Thank you for taking the time to share your feedback.
Posted 5 years ago
The best collection in the workd!!
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Posted 5 years ago
Wow! We like to think we have the best cufflinks collection the world too! With our pure gold cufflinks that are hand made in Birmingham, our classic silver cufflinks with fine gemstones, as well as our everyday collections, we do have possibly the largest cufflink collection in the world. Thank you for joining the world of Deakin & Francis and also for your wonderful 5 star review.
Posted 5 years ago
Superb quality and superb service. Highly recommend.
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Posted 5 years ago
How wonderful to gain a fabulous five star review and such great feedback. We are so pleased that the service and the jewellery items that you purchased online were superb. As a well-respected British brand, Deakin & Francis manufacture some of the world's finest cufflinks, lapel pins and accessories for gentlemen, producing fine quality jewellery - as you’ve discovered too.
Posted 5 years ago
Good quality product
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Posted 5 years ago
Thank you for your five star review! Deakin & Francis continue to build on the heritage, brand and family values that have been created over the past two hundred years and it is great that you own a piece of history!
Posted 5 years ago
Thank you for your five star review! Deakin & Francis continue to build on the heritage, brand and family values that have been created over the past two hundred years and it is great that you own a piece of our history!
Posted 5 years ago
The quality and workmanship of Deakim & Francis is second to none. Their products are Innovative and unique...truly collectible gems!
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Posted 5 years ago
What an amazing five star review. Yes, it is true, Deakin & Francis jewellery is collectable – we often see it appear at auctions! With a history and heritage dating back over 230 years, Deakin & Francis has great experience of manufacturing some of the world's finest cufflinks, producing fine quality, hand-made jewellery in precious metal, vitreous enamel and gemstones. Thank you again for taking the time to share your feedback!
Posted 5 years ago
What an amazing five star review. Yes, it is true, Deakin & Francis jewellery is collectable – we often see it appear at auctions! With a history and heritage dating back over 230 years, Deakin & Francis has great experience of manufacturing some of the world's finest cufflinks, producing fine quality, hand-made jewellery in precious metal, vitreous enamel and gemstones. Thank you again for taking the time to share your feedback!
Posted 5 years ago
Excellent polite knowledgeable service with a smile. Have already recommended Deakin and Francis to many friends.
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Posted 5 years ago
Thank you so much for such an excellent review! We are thrilled that you have visited our store in the Piccadilly Arcade in London. Led by Mr Christopher Macdonald, they are a great team who will do everything they can to help. Thank you also for recommending Deakin & Francis to so many friends too and we look forward to seeing you again.
Posted 5 years ago
Stayed intouch throughout whole process. Quick delivery to dubai. Well packaged. No complaints šŸ‘
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Posted 5 years ago
That’s great to know our international deliveries are handled with great care. As we ship worldwide, our carriers have a lot of experience. We are also delighted with your five star review and thank you again for choosing Deakin & Francis.
Posted 5 years ago
Excellent customer service
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Posted 5 years ago
Our team here in the factory in Birmingham, England will be delighted with such excellent five star feedback! Thank you for sharing your experience with Deakin & Francis and for choosing England’s oldest family jewellery firm.
Posted 5 years ago
The quality is second to none and I love the originality of the designs and the breadth of styles. Customer service good as had to exchange a pair of cufflinks. Great postage. Only wish you didn’t use D&F tape on outer wrapping as husband can guess what I’ve bought him for Xmas!
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Posted 5 years ago
Thank you for such great feedback! Following in their forefathers’ footsteps, Henry and James Deakin are both fully qualified gemologists and create amazing designs and focus on superb service. You’ll be pleased to know, that just in time for Christmas, our new website has a notes area for adding a special message to us in the shopping cart, so just let us know that it’s a secret parcel and we’ll wrap with standard brown parcel tape so he won’t know what’s under the Christmas tree :)
Posted 5 years ago
Excellent quality and presentation
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Posted 5 years ago
Cufflinks are extraordinary, a gentleman's must have accessory and the perfect finishing touch! Thank you for recognising the excellent quality and workmanship at Deakin & Francis. It is wonderful that you love our presentation too, our cufflink boxes are designed to safely store your jewellery, as well as easily find in when on display. Thank you also for sharing your fantastic five star review.
Posted 5 years ago
Exceptional product - Top Gun! I'm very happy! AAA+++
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Posted 5 years ago
As England's oldest manufacturing jewellers, Deakin & Francis are delighted that you are enjoying your cufflinks! Thank you for sharing your feedback with us and also for your exceptional rating.
Posted 5 years ago
Unique cufflinks šŸ˜
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Posted 5 years ago
It’s wonderful to get feedback from our international clients. Thank you so much! As a well-respected British brand, Deakin & Francis manufacture some of the world's finest cufflinks, producing fine quality, hand-made jewellery in precious metal, vitreous enamel and gemstones and we are glad that you agree.
Posted 5 years ago
Your website was easy to navigate and the cuff links that arrived were absolutely gorgeous - my husband was in London during the summer and purchased the red cricket ball cufflinks as he was attending the cricket at Lords!! He has also since purchased the hummingbird cuff links for himself so we have been good customers during 2019! I will be purchasing him something for Christmas too😬
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Posted 5 years ago
The cricket ball cufflinks are a firm favourite – there are rugby balls too if you’re seeking Christmas inspiration :-) The hummingbirds are especially gorgeous with such amazing colours. Plus, there’s a new area for sending us a note in the shopping cart, so we could send without too much branding on the outside in case he spotted the present! Thank you so much for such fantastic feedback.
Posted 5 years ago
Superb product & superb service. Can’t say more than that...
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Posted 5 years ago
That’s a great response and we are thrilled you gave Deakin & Francis 5 stars. The team are delighted with your superb feedback – thank you for sharing!
Posted 5 years ago
Fabulous service - with a very last minute engraving request that was handled impeccably and outside the usual timeframes! Cufflinks were a gift for my (then to-be) husband for our wedding day and are a beautiful memento that will last a lifetime of the day!
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Posted 5 years ago
What a wonderful gift! Personalised cufflinks are a special memento and we are delighted that we could be part of your special day. Thank you so much for leaving such fabulous feedback and the team are delighted they were able to help.
Posted 5 years ago
Your cufflinks are greater than antique great cufflinks!
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Posted 5 years ago
That is such a great statement! Since 1786 we have been manufacturing the world’s finest jewellery and some of the great antique cufflinks on the market might have been made by Deakin & Francis, for example, at an event some years ago Henry and James Deakin met a chap who proudly displayed his inherited cufflinks - these were identified as being made in Birmingham by Deakin & Francis. Thank you again for such great comments and for taking the time to share your feedback.
Posted 5 years ago
Purchased silver border terrier cufflinks for my husband. Quality excellent and packaging a real treat. Many thanks to all concerned at such a marvellous company.
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Posted 5 years ago
Thank you for such excellent feedback and the team are delighted with your marvellous comments. We’re thrilled that you love our silver border terrier cufflinks as well as the packaging we had designed to keep the cufflinks in good order. If any of your friends are dog owners, as well as the terriers, we have many other canine cufflinks to choose from - Spaniels, Hungarian Vizlas, Whippets, Shih Tzus, Sharpei, Sealyhams, Pugs, Bulldogs, Labradors, Jack Russells, Retrievers, German Shepherds, Beagles, Boxers, Chihuahuas, Corgis, Dachshund, Dalmatians and of course Pugs!
Posted 5 years ago
Great product
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Posted 5 years ago
That’s perfectly formed feedback from a long-standing international customer! Thank you for choosing Deakin & Francis for your jewellery. Through changing fashions, seasons and trends, we have adapted to the demands of our clients and as well as cufflinks, we have decanters and umbrellas that make a serious statement. The decanters and the umbrellas are crafted in conjunction with other great British brands. Do let us know if you would like more details.
Posted 5 years ago
Deakin & Francis is rated 4.9 based on 249 reviews