Deakin & Francis Reviews

Name: Deakin & Francis
Rating: 4.91

4.9 Rating 249 Reviews

99 %

of reviewers recommend Deakin & Francis

4.9

Based on 249 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Deakin & Francis:

Jewellers since 1786, Deakin & Francis® designs & makes the world’s finest cufflinks, signet rings, gentlemen's accessories, ladies jewellery and bespoke commissions.

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Deakin & Francis 5 star review on 31st December 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All perfect!”

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Posted 4 years ago

Thank you for the 5-star rating. It means a lot to us, as jewellery manufacturers in Birmingham perfection is what we strive for and we are glad you think so.

Posted 4 years ago

“Service was quick, effective and faultless”

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Posted 4 years ago

Wow, thank you for the five star rating. We are thrilled to hear such great feedback. For over 230 years we have created jewellery because it is our passion and also because our customers love our pieces as much as we do. Providing great customer service is very important to us. We will pass this feedback to our team. Thank you for taking the time to review us.

Posted 4 years ago

“Bought some cufflinks. Great quality and detail! 👍”

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Posted 4 years ago

It is great to hear that you are enjoying your purchase from us. Thank you for your 5 star review. We have been manufacturing jewellery since 1786 and continue to make high quality and enjoyable products for all.

Posted 4 years ago

“Quality product and packaging, a class outfit.”

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Posted 4 years ago

Thank you for your five star review. As England's oldest manufacturing jewellers, Deakin & Francis are delighted that you are enjoying your purchase! Thank you for sharing your feedback with us. Do share your outfit images with us on social media, we would love to see them!

Posted 4 years ago

“Your London store is a great visit. It's especially fun when we find something we haven't seen before and like. Having had a couple of pieces break (more due to over use rather than anything to do with quality) your after sales service has been exemplary. A real thrill every time I visit!”

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Posted 4 years ago

“I loved the product. It was as described.”

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Posted 4 years ago

Thank you for your feedback. Here at Deakin & Francis we focus heavily on keeping our website descriptions and images up to date and as accurate as possible, so that you know what you are buying is what you get. It makes us happy to know you love your Deakin & Francis piece.

Posted 4 years ago

“Best cuff links ever!”

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Posted 4 years ago

Best review ever! Our Birmingham factory has been busy making our luxury jewellery for over 230 years and it’s wonderful to hear that you love our cufflinks too!

Posted 4 years ago

“Great quality and excellent service”

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Posted 4 years ago

We are so pleased to have been of service to you, it’s something we’ve been doing at Deakin & Francis for over 230 years. Our designs are truly amazing too – such a fantastic collection for every possible occasion. Thank you for taking the time to share your wonderful feedback with us.

Posted 4 years ago

“Product and service could not have been better; quick shipping, thank you”

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Posted 4 years ago

Amazing 5 star review! Thank you. Here at Deakin & Francis our customers' expectations and needs are our top priority. We know that when you order an item online, you want it as soon as possible! Our team our grateful for your lovely review.

Posted 4 years ago

“Prompt receipt of merchandise, very good quality piece albeit smaller than I expected. However, it was my failure to understand that it had to be small enough to fit through the shirt sleeve.”

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Posted 4 years ago

Thank you for your review. They do say the best things come in small packages, and that definitely applies to our pieces. Here at Deakin & Francis we are glad that you enjoy the quality of our products and look forward to our next encounter.

Posted 4 years ago

“Highly recommend!!! Beautiful designs and amazing quality.”

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Posted 4 years ago

What a review! We love hearing such great feedback. Design is a huge part of Deakin & Francis, we love creating new designs, whether it be classic or quirky. High quality and standards is something we pride ourselves on. Thank you so much for your 5 star rating and for recommending us.

Posted 4 years ago

“Deakin & Francis is absolutely dedicated to top flight quality and superlative customer service. I continue to be impressed by their classic designs as well as the creatively fun sets.”

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Posted 4 years ago

This is fabulous feedback! We are delighted that you are a fan of Deakin & Francis as we pride ourselves on our high standards and our British heritage. Having manufactured fine jewellery since 1786, the quality of craftsmanship has been passed down through seven generations. One factor that has remained constant all the way through the company’s long history is that the Deakins are formally trained jewellers. Henry and James Deakin are both fully qualified gemologists and create amazing designs and are always looking for the next talking point. From the red hot chilli peppers, to our signature skulls, or the traditional top hats or an exquisite pair of white gold square cufflinks with diamonds and sapphires, we like to think that your cuffs will do the talking and set the scene – whether for business or pleasure. Thank you for standing out from the crowd and taking the time to share your comments, especially from a connoisseur of cufflinks. We hope to see you again soon!

Posted 4 years ago

“The quality and uniqueness of all pieces of jewellery are second to non”

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Posted 4 years ago

What a review! We love hearing such great feedback. Design is a huge part of Deakin & Francis, we love creating new designs, whether it be classic or quirky. We have been manufacturing jewellery for over 230 years, since day one, we always strive to create the highest quality products.

Posted 4 years ago

“Professional stuff and professional service with a good sense of English humour! Do we need more? Certainly no! Thanks Deakin & Francis”

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Posted 4 years ago

Thank you so much for such an excellent review! We are thrilled that you have visited our store in the Piccadilly Arcade in London. Led by Mr Christopher MacDonald, they are a great team who will do everything they can to help. Thank you also. We look forward to seeing you again.

Posted 4 years ago

“Really beautifully crafted cuff links. Happy husband!”

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Posted 4 years ago

Happy company! Thank you for your lovely review! Our products are designed and hand crafted in our Birmingham factory. Thank you for sharing your feedback and if you or your husband are in London, do pop in to our store in the Piccadilly Arcade to see the full range.

Posted 4 years ago

“I am very satisfied with the orders I have placed. They arrive on time and very well wrapped”

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Posted 4 years ago

An excellent five-star review, thank you! Customer satisfaction is super important to us. We are so glad to hear that you have had a good Deakin & Francis experience and we hope to continue looking after your orders in the future.

Posted 4 years ago

“Great product, fabulous quality, The packaging is outstanding, well done”

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Posted 4 years ago

Thank you for your wonderful review, here at Deakin & Francis we pride ourselves on a great customer experience. Our team in the Birmingham factory keep to the high expectations that we set. We are delighted to hear that you are happy with your purchase and that you love our packaging.

Posted 4 years ago

“As usual, great service, most sophisticated cufflinks in the world”

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Posted 4 years ago

Well thank you, what a sophisiticated review too! Our Deakin & Francis team will be thrilled to hear that we provide great service. It is something we pride ourselves on, being England's oldest manufacturing jewellers.

Posted 4 years ago

“All wonderful, impeccable Service and excellent quality”

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Posted 4 years ago

We want to thank you for your wonderful five star review. As England's oldest manufacturing jewellers, Deakin & Francis are delighted that you are enjoying our products!

Posted 4 years ago

“The most amazing cufflinks designs I’ve ever come across. The small details and the customer service is excellent”

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Posted 4 years ago

Wow! Amazing review! Thank you so much. As jewellery manufacturers since 1786, design and craftsmanship are a huge part of what we do. We strive to create brilliant designs that are also high quality. We are happy to hear you enjoy our products and the customer service you received!

Posted 4 years ago

Deakin & Francis is rated 4.9 based on 249 reviews