Day Out With The Kids Reviews

Name: Day Out With The Kids
Address: First Floor, No.1 The Courtyard, 707 Warwick Road, Solihull, Warwickshire
Rating: 4.56

4.6 Rating 924 Reviews

90 %

of reviewers recommend Day Out With The Kids

4.6

Based on 924 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Write Your review

Tell us how Day Out With The Kids made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Day Out With The Kids 5 star review on 17th November 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“We all was Very Disapointed ,having to pay for parking and small rides.we went for the monkeys half the monkeys was not home lol .it used to be brilliant place to go but not anymore .only good part was fish and chips but over priced .Looks like they are spending too much on these plastic lights allover the place and over staffed no wonder it costs alot .felt sorry for the rino they looked so sad in there small enclosure NO elephants thats bizzare NEVER AGAIN .PS you need plenty of money here to visit”

Helpful Report

“Very disappointed. Scruffy venue, 50% of Animals not visible. Very dated. Coke Zero £3.50! For a small bottle. Somebody is making a lot of money because the gate money is not all going into the running of the park. Felt sorry for families being ripped off. Was really looking forward to going after 35 years . Wish I hadn’t bothered”

Helpful Report

“Unfortunately I was not able to use the Day out with the Kids ticket for Kew Gardens as the ticket was incomplete and did not have any bar code etc that would enable the ticket office at the entrance to accept it. Consequently I had to pay full price for another ticket. Please refund the £20.00 that I paid for the ticket.”

Helpful Report

“Receipt of tickets very straight forward, no problems. However the Zoo has seen better days, we didn't expect the animals to be very energetic given it was such a hot day.But we did expect to at least see them, even if they were sheltering from the heat. Having visited this zoo many times in the past, I was very sad to see everything looking so untidy, and enclosures so empty, and uncared for. Where have all the animals gone? There used to be large troops of monkeys, a baby monkey nursery exhibit, and lots more. Food offering woeful and expensive. Ice creams vastly over-priced. Will not be visiting again. Molly would be turning in her grave.”

Helpful Report

“We were ill and DOWTK would not refund or let us change the date. Next time we will book directly with the attraction, who would have been able to offer another date. We lost our money and didn’t see Hampton Court”

Helpful Report

“Was really easy booking tickets from Days out with the kids. The tickets I purchased included free returns for a year with Twcross Zoo. I needed support in booking a return visit but the responses were very poor. Although I was given links to "helpful" articles on the zoo's website, none of the resolved my issues. Great discounts very poor aftercare.”

Helpful Report

“Very poor service”

Helpful Report

(Day Out With The Kids) -

“I do like the app, but it's a complete nightmare trying to use it at Welcome Breaks. It's a real interrogation off the staff then you have to wait till a manager comes and then there's photo's so just be aware it's not an easy discount.”

Helpful Report

“Thankful l got redeemed with the help of TheresachinRecovery INC”

Helpful Report

“I bought a ticket because before I bought it, it said I was buying it for Legoland and suddenly after I paid for it they sent me an email saying it was for golf. Then I asked for a refund or replacement and they said drink some cold water. This company is simply not fair to people, customers come first for a company to succeed... They don't have a direct number with them because they lie to people...”

Helpful Report

“Glad I found tony*jack*son*3330*@gmail*.com* He helped me recover every lost penny perfectly."”

Helpful Report

“not worth it”

Helpful Report

“Horrible experience and staff are rude including manger I terrified after my visit today and spend £75 and I was thrown out by security and manger was screaming like gangster if is not take any action video will be posted with proof”

Helpful Report

“subscribed to this service because of the large variety of activities advertised for my city (Bristol). However, after paying, I found the selection significantly smaller—about 30 options compared to the hundreds claimed beforehand. The activity that convinced me to join didn’t exist, and several codes provided didn’t work. This experience feels misleading, and I suspect it may be a SCAM. I’ve requested a refund but am unsure if it will be processed. Be cautious before subscribing.””

Helpful Report

“Terrible customer service, difficult to contact through website.Discount no working.No refund,no answer for emails..”

Helpful Report

“I joined this site in the past but I couldn't find much value - it happens, that's not the problem. But even though I never used their services I have been unable to stop the recurring charges! I tried several times and I'm now in discussion with the credit card company...what a shame”

Helpful Report

“I signed up to DOWTK but didn’t find the amazing discounts it promised. I wanted to take my grandson to Manchester aquarium but was only offered a 30% discount. I then saw that if I signed up (after I had done so) I could get 2 for one at the aquarium! Why can’t I get that offer instead of just 30% off?”

Helpful Report

“Thry debit my account evry month but when i login to my account onther website it says i do not have subscription i try to cancel the account iven cancel payment in bank but they still debit my account i change my debit card and som how they got my new card detals.”

Helpful Report

“scam!!!! avoid as a plague. advertised discounts don't exist after paying subscription!!!!”

Helpful Report

“Tried to cancel membership, it was of no use to me. Chat said to do one thing but this was impossible on 'my account'. No further chat was possible. Customer contact on the we page will not open. I am very suspicious of a company you cannot talk to.”

Helpful Report

Day Out With The Kids is rated 4.6 based on 924 reviews