“My friend who is a chef recommended your company, as I was looking for a nice knife for my dad for his Christmas present. We were so incredibly happy with the purchase, the presentation of the knife and the customer service. Will definitely be recommending to friends in the future!”
“Really, really pleased with the product and the very fast service in dispatching my order during the busy Christmas period. I also ordered a knife for my son and he was equally impressed with both the gift and the service. Will definitely be using Cutting Edge Knives again.”
“Excellent selection of knives - this was my second one from Cutting Edge Knives. The knife was exactly as shown on the site (which has great pictures), and was delivered quickly and well packaged. Can't ask for more, really!”
“Highly recommended. Loads of positives, but the below stood out for me:
- The website in general. There is lots of useful info regarding Japanese knives, knife care, steel types, what types of boards to use, etc. This was also the only website that specified the balance point of the knives, which - if you're actually planning to use your knife - is rather important.
- Very helpful team. I had some specific questions regarding a knife and ended up receiving a link to a short video they had made just for me to show me the areas in question in a bit more detail. If you have any questions, ask away and they'll help you.
- Peace of mind. If you want a genuine Japanese knife, you won't need to worry about fakes here. There seem to be a fair few dodgy websites around, this is NOT one of them.”
“Absolutely brilliant service. Had numerous emails exchanged with James before purchasing as the knife was a gift for my husband. Very helpful and full of knowledge.”
Hi Charlie,
I'm sorry for the delay, this is due to the Royal Mail strikes and is something we do warn about when selecting it as the delivery method - it's causing significant delays for businesses like ours and unfortunately impacting on the level of service we are normally able to offer as we dispatch all our orders either same or next day but we're at the mercy of Royal Mail.
You order was dispatched on our first shipping day after you placed it but because of the massive disruption in the postal system some customers are experiencing delays of 2 or more weeks. I'm sorry your order is delayed, it will arrive but we don't know when.
Best,
James.
“I brought my son a Hatsukoro shirahama white #2 Santoku for christmas, can't wait to see what he thinks of it! It looks beautiful, there's what looks like red residue around where the handle meets the blade, hope it's not red rust?”
“Brilliant knife, I have been a chef for 7 years and used many kitchen knives. This one is one of the best. Could not recommend enough. Customer service was brilliant aswell, dispatched and received maybe 3 days after I ordered it. Fantastic service.”
