Custom Gifts Reviews

Name: Custom Gifts
Address: Fanmerch, J1 Parkes Way, Leafbridge Business Park, Lincoln, lincoln, Lincolnshire
Rating: 4.34

4.3 Rating 3,698 Reviews

83 %

of reviewers recommend Custom Gifts

Company Reviews

Metrics

4.3

Based on 3,698 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Custom Gifts 5 star review on 28th April 2025

186

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great flag, just as designed and prompt delivery. Thank you!”

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Posted 6 months ago

Thank you for taking the time to leave your kind review. We are pleased to hear you are happy with your finished flag. Custom Gifts

Posted 6 months ago

“Fantastic item”

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Posted 7 months ago

Thank you for taking the time to leave your kind review. We are pleased to hear you are happy with your product. Custom Gifts

Posted 6 months ago

“Our recently formed Parkinson's walking football club is taking off, we have found kit sponsors and have a tournament coming up in April. I wanted a flag for our supporters to take to the tournament and found a suitable one that could be personalised. The design process was really easy and the flag came in approximately five days from ordering it. The quality of the material and of the printing were first class and I was delighted with it. I would definitely use Custom Gifts again and recommend them to friends and family.”

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Posted 7 months ago

Hi Chris, Thank you very much for taking the time to leave your kind review. We are pleased to hear you are happy with your finished flag and wish your team the very best of luck! Custom Gifts

Posted 6 months ago

“Lovely soft cushion and fantastic customer service.”

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Posted 7 months ago

Thank you Claire - we really appreciate you taking the time to leave your kind review. Kind regards, Simon

Posted 7 months ago

“Brilliant product. Took time to get delivered but please with it”

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Posted 7 months ago

Hi Jane, Thank you for taking the time to leave your review. I apologise for any delay you experienced receiving your bespoke personalised item. I note your order was placed over a weekend whilst the business was not operational but confirm your order left our production within 4 days. I will feed back your concerns of the delivery turn-around to our production team and to the courier service. Thank you for taking the time to leave your review it is most appreciated. Kind regards, Simon

Posted 7 months ago

“Great quality , fast delivery. Would use again”

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Posted 7 months ago

Hi Corey, Thank you for your kind review which is most appreciated. We are pleased you are happy with the quality of our products and service. Kind regards, Simon

Posted 7 months ago

“Fast service and looks great as a finished product!”

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Posted 7 months ago

Hi Natasha, As a small family business we truly appreciate receiving feedback from our customers. Thank you for taking the time to leave your kind review. Kind regards, Simon

Posted 7 months ago

“Great product !”

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Posted 7 months ago

Hi Millie, Thank you for taking the time to leave your kind review. This is most appreciated and we are pleased to hear you are happy with your personalised cushion. Kind regards, Simon

Posted 7 months ago

“A perfect gift. Great value for money and he loves it. Thank you.”

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Posted 7 months ago

Hi Jade, Thank you - We really do appreciate you taking the time to leave your kind review. Kind regards, Simon

Posted 7 months ago

“Absolutely love our cushion that is for my dad’s birthday . Quality is so much better than I was expecting . Colour is vibrant and an exact copy of picture. Also was bigger than I expected .”

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Posted 7 months ago

Hi Sarah, Thank you for taking the time to leave your kind review. We will be sure to share your comments back to the team who take grate pride in producing these items with care. Kind regards, Simon

Posted 7 months ago

“Bought it for my friend Bday and she loves it”

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Posted 7 months ago

Thank you for taking the time to leave your kind review. We love to receive such feedback and seeing our products being enjoyed! Kind regards, Simon

Posted 7 months ago

“Exactly as described and delivered on time well done everyone”

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Posted 7 months ago

Hi Keith, Thank you for taking the time to leave your kind review. We will be sure to feedback your kind comments to the rest of the team. Kind regards, Simon

Posted 7 months ago

“Well made, quality material and strengthened at the corners. Happy days, definitely recommend”

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Posted 7 months ago

Hi Neil, Thank you for taking the time to leave your kind review. The quality of our products and services is something we take great pride in and continuously strive to improve moving forward. Kind regards, Simon

Posted 7 months ago

“Excellent gift, perfect size, fantastic clear personalised picture, 1 million % I would recommend for anybody looking for personalised gifts”

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Posted 7 months ago

Hi Graham, Thank you for taking the time to leave your kind review. Your feedback is most appreciated. Kind regards, Simon

Posted 7 months ago

“Purchased 1 Sherpa fleece blanket, and 2 cushions, just perfect, will definitely be ordering again Thanks 😉👌”

Custom Gifts 5 star review on 6th February 2025

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Posted 7 months ago

Hi Leigh-Anne, Thank you for your order and for taking the time to leave your kind review. As dog lovers ourselves we are always delighted when receiving personalised orders featuring our loyal four legged friends 🐾 Kind regards, Simon

Posted 7 months ago

“Excellent quality & service . Top drawer !! Thank you . Will definitely recommend. Regards Kevin.”

Custom Gifts 5 star review on 30th January 2025

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Posted 8 months ago

Thank you Kevin, We are pleased you are delighted with your product. Thank you for taking your time to leave your kind review - your feedback is most appreciated.

Posted 8 months ago

“The large red bus is wonderful, and we are sure that a little girl will be thrilled when Father Christmas delivers it to her on Christmas Day. We would also like to extend our gratitude to the delivery driver for going above and beyond to ensure that we received our package.”

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Posted 9 months ago

Thank you for your kind review. Our personalised traditional wooden toys have been specially selected for their quality and are a particular favourite of ours. We hope your little one enjoys their Christmas gift. Merry Christmas 🎅🏻

Posted 9 months ago

“Photo blanket, easy website to navigate and order. Delivery service was quick and very happy with the quality of the blanket and the image on the blanket was sharp. Will use again”

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Posted 9 months ago

Thank you for your kind review - we are pleased to learn you was most pleased with the service provided. Kindest regards, Simon

Posted 9 months ago

“Was very pleased with it”

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Posted 9 months ago

“Ordered one for my son’s school Christmas jumper competition, it was so good my partner and I have ordered one each too!! Can’t wait for them to arrive.”

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Posted 10 months ago

Thank you for taking the time to provide your review and for your return custom - Thank you! 🎅🏻

Posted 9 months ago

Custom Gifts is rated 4.3 based on 3,698 reviews