Custom Gifts Reviews

Name: Custom Gifts
Address: Fanmerch, J1 Parkes Way, Leafbridge Business Park, Lincoln, lincoln, Lincolnshire
Rating: 4.34

4.3 Rating 3,698 Reviews

83 %

of reviewers recommend Custom Gifts

Company Reviews

Metrics

4.3

Based on 3,698 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Custom Gifts 5 star review on 28th April 2025

186

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant custom made flag excellent delivery time”

Helpful Report

Posted 4 years ago

Hi Sean, Thanks a lot for your feedback, it really helps! We put a lot of effort into making sure our orders are the highest possible quality, and in the quickest possible time. So it's great to hear this is paying off! Many thanks, Harrison

Posted 4 years ago

“Great value and speedy delivery”

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Posted 4 years ago

Hi Helen, Thanks for your feedback, it really means a lot to us. We work very hard to get our orders out as quick as possible. So it's great to see this is paying off. Many thanks, Harrison

Posted 4 years ago

“Very pleased with my blanket that I got for my nephew, very good quality and very good for the price,was really happy with it and would highly recommend”

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Posted 4 years ago

Hi there, Thanks so much for your feedback, it really helps us out! We work really hard to ensure all our orders go out in the best quality possible, so it's great to hear this is paying off. Many thanks, Harrison

Posted 4 years ago

“I collect my order It's really beautiful”

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Posted 4 years ago

Hi there, Thanks a lot for your feedback, it really helps us out! It's great to see you're happy with your order. Many thanks, Harrison

Posted 4 years ago

“i bought a personalised arsenal mug and 2 arsenal bath towels for my sister and she was over the moon with the purchases we were impressed with the quick delivery and will be ordering item in the future thank”

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Posted 4 years ago

Hi Peter, Thanks so much for your feedback. I'm really glad you got your items so quickly, and it's great to hear the gifts were loved so much by your sister! Many thanks, Harrison

Posted 4 years ago

“Very pleased with my blanket quality and promptness in delivery”

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Posted 4 years ago

Hi Margaret, Thank you so much for your feedback, it helps us to continue to grow! We put a lot of effort into getting orders out as quick as possible, so it's great to hear this is paying off. Many thanks, Harrison

Posted 4 years ago

“didnt know what to expect when ordering this but was very pleased with the item ....the good lady wife loved it .... would order again .”

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Posted 4 years ago

Hi Scott, Thank you for your feedback, it helps us out a lot! I'm so glad your gift was appreciated. Many thanks, Harrison

Posted 4 years ago

“Received my memory blankets in super fast time. Beautifully done. Only downfall was I ordered 2 blankets at the same time, same address but I had to pay for 2 separate deliveries.”

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Posted 4 years ago

Hi Suzanne, Thanks so much for your feedback, it means a lot! I'm sorry you ended up paying twice for delivery. If you could contact us at hello@customgifts.co.uk I would love to offer a refund for one of the postage costs. Many thanks, Harrison

Posted 4 years ago

“received goods on time excellent quality at a reasonable price .good service .will use again”

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Posted 4 years ago

Hi Terry, Thanks a lot for your feedback, it really helps us improve on our service. We work really hard to ensure all our orders are the best possible quality when we send them out, so it's great to hear this is paying off. Many thanks, Harrison

Posted 4 years ago

“Arrived promptly was more than pleased with the result and excellent quality.”

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Posted 4 years ago

Hi Pamela, Thanks so much for your feedback! It really helps us find places to improve our service and make it the best we possibly can. Many thanks, Harrison

Posted 4 years ago

“Just the Job for a Wednesday fan”

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Posted 4 years ago

Hi Raymond, Thank you for your feedback, it really helps us work out what we need to improve. Many thanks, Harrison

Posted 4 years ago

“Absolutely fab.”

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Posted 4 years ago

Hi there, Thanks for your feedback, it means a lot and helps us continue to improve on our service! Many thanks, Harrison

Posted 4 years ago

“Fantastic gift delivery on time will order again”

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Posted 4 years ago

Hi Elaine, Thanks a lot for your feedback. It's great to hear you received your gift in time, we do our utmost to get orders out in the stated times on the website. Many thanks, Harrison

Posted 4 years ago

“Very pleased with quality of this Product.”

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Posted 4 years ago

Hi Linda, Thank you for your feedback. We work really hard on making the best quality products we can, so it's great to hear this is paying off. Many thanks, Harrison

Posted 4 years ago

“Nice gift easy to order and delivered before expected”

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Posted 4 years ago

Hi Pete, Thanks a lot for your feedback, it really helps us out! It's great to hear you like your item, and that delivery was quick. We do try and get orders out as quick as possible so it's good to see this is paying off. Many thanks, Harrison

Posted 4 years ago

“Brilliant service and very pleased with the blanket. Only issue was the packaging. It came in a parcel bag but no other protection. Would order again though”

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Posted 4 years ago

Hi Jackie, Thanks so much for your feedback. It's great to hear you're happy with the blanket. I will pass on your thoughts on packaging and maybe we can have a look into improving it. Many thanks, Harrison

Posted 4 years ago

“Great quality Cardiff City towel. First class.”

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Posted 4 years ago

Hi Darren, Thank you for your feedback, it means a lot! We work really hard to make sure our towels are the best quality possible. Many thanks, Harrison

Posted 4 years ago

“Thankyou so much for the beautiful personalised blanket which I bought as a gift. The quality is fantastic and my friend was delighted.”

Helpful Report

Posted 4 years ago

Hi there, Thanks a lot for your feedback, it means a lot! I put a lot of effort into making sure the quality of our products is the best it can be, so it's great to hear that paying off! Many thanks, Harrison

Posted 4 years ago

“Lovely product, good quality, fast delivery. Would recommend.”

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Posted 4 years ago

Hi Karen, Thanks so much for your feedback, it means a lot. We work really hard to get orders out and delivered in time, so we love to hear it's paying off! Many thanks, Harrison

Posted 4 years ago

“I ordered 1 personalised Arsenal mug and 2 personalised Arsenal towels for my sister she is delighted with the items and the delivery was excellent, I will be ordering more items again soon”

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Posted 4 years ago

Custom Gifts is rated 4.3 based on 3,698 reviews