Custom Gifts Reviews

Name: Custom Gifts
Address: Fanmerch, J1 Parkes Way, Leafbridge Business Park, Lincoln, lincoln, Lincolnshire
Rating: 4.34

4.3 Rating 3,698 Reviews

83 %

of reviewers recommend Custom Gifts

Company Reviews

Metrics

4.3

Based on 3,698 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Custom Gifts 5 star review on 28th April 2025

186

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have purchased quite a lot of your products over the last few weeks! Amazing products, great prices, the quality is outstanding and one of my items was damaged when I received it! And this was rectified ASAP by yourself and a new item was sent out immediately!! Will definitely recommend you and will be purchasing again if you in the future .”

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Posted 5 years ago

“Excellent service and very pleased with the personalised product I ordered.A towel for my Dad for Father's Day😀”

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Posted 5 years ago

“good product a little late arriving but the way things are that's OK Thanks”

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Posted 5 years ago

“Good purchase good product.”

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Posted 5 years ago

“Thank you order came quick”

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Posted 5 years ago

“Exactly as described. Perfect for where we need it to go”

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Posted 5 years ago

“Got a covid screen and please wait here sticker both good quality for price I paid x”

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Posted 5 years ago

“My towels were brillant , cant wait to use them”

Custom Gifts 5 star review on 20th June 2020

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Posted 5 years ago

“Perfect , very fast delivery”

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Posted 5 years ago

“Thanks allot It’s really perfect”

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Posted 5 years ago

“Arrived next day excellent service”

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Posted 5 years ago

“Absolute fantastic service ...Brought a personalised deck chair was very happy with the excellent quality of the chair ... will definitely use again”

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Posted 5 years ago

“Great product. Excellent value and fast delivery. Great!”

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Posted 5 years ago

“very quick service and a quality product received. These have rec`d great comments from all the people who have seen them. Thank you”

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Posted 5 years ago

“Items dispatched and received very quickly would recommend”

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Posted 5 years ago

“I haven't received my order but paid in full. I understand due to the current situation but some kind of correspondence would of been nice. Therefore I cannot give a review. I have now received the towel and it is very nice”

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Posted 5 years ago

Hi Paul Thanks for your honest feedback. I am sorry that we were running a little behind with orders. This is due to the social distancing measures we have had to put in place to ensure the safety of our staff. I do hope this is okay. I can now see that your item has been delivered. Are you able to update your feedback to reflect the quality of the towel that you had orderered? Many thanks, Tom

Posted 5 years ago

“Prompt delivery, and a small issue was resolved without any problems. Many thanks for your excellent service.”

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Posted 5 years ago

“Great product my partner loved it cause had his name on it”

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Posted 5 years ago

“Quick delivery time, very happy with the service and product.”

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Posted 5 years ago

“Thank you very much for resolving my issue so rapidly, fantastic service and all orders received as soon as they were made aware of the problem. Would definitely use your service again and have recommended to friends”

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Posted 5 years ago

Hi Thanks for your honest feedback. I am sorry that we were running a little behind with orders. This is due to the social distancing measures we have had to put in place to ensure the safety of our staff. I do hope this is okay. I can now see that your item has been delivered. Are you able to update your feedback to reflect the quality of the towel that you had orderered? Many thanks, Tom

Posted 5 years ago

Custom Gifts is rated 4.3 based on 3,698 reviews