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CupsDirect Reviews

4.9 Rating 863 Reviews
97 %
of reviewers recommend CupsDirect
Company Reviews Product Reviews
1,967
 Metrics Info
4.9
Based on 863 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Read CupsDirect Reviews

About CupsDirect:

CupsDirect, We are catering Suppliers that specialise in B2C Food and Drink packaging.

Visit Website

Phone:

01206 212121

Email:

support@cupsdirect.co.uk

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Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
Andy
Verified Buyer
“We bought the Bagasse Deep Tray for our street food business and they worked perfectly :)”
CupsDirect 5 star review on 2nd July 2024 CupsDirect 5 star review on 2nd July 2024
Helpful Report
Posted 2 years ago
Good morning Andy, Thank you so much for your 5 star reviews and for taking the time to supply pictures. It's great to see how you've used the products and your food looks delicious!
Posted 2 years ago
Dawn
Verified Buyer
“Fantastic service, fast delivery”
Helpful Report
Posted 2 years ago
COLIN /
Verified Buyer
“Always a fast and efficient response to our orders - thank you”
Helpful Report
Posted 2 years ago
Jean
Verified Buyer
“great price, exellent service, quickly delivered. once again a pleasure to deal with”
Helpful Report
Posted 2 years ago
Hi Jean, Thanks so much for your 5 star review. I'm glad you are always happy with the price and service received.
Posted 2 years ago
Paul
Verified Buyer
“Great fast and efficient service thank you”
Helpful Report
Posted 2 years ago
Javad
Verified Buyer
“The delivery system is very horrible and my order has not arrived yet”
Helpful Report
Posted 2 years ago
Hi Javad, Apologies that you weren't satisfied with the shipping process this time and that the couriers didn't deliver to the correct location. This is now resolved but feel free to contact us directly in future as we will always be happy to assist with any issues during your order process.
Posted 2 years ago
Gary
Verified Buyer
“Superb service, great product, and very happy with all the help and advice to get the right products and print etc. as needed - very much appreciated...”
Helpful Report
Posted 2 years ago
Thank you for your 5 star review. I'm glad to hear you are happy with both products and service received
Posted 2 years ago
SOPHIA
Verified Buyer
“Excellent service, fast delivery, value for money! Thank you.”
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Posted 2 years ago
Paul
Verified Buyer
“Always in stock, professional and polite, delivery always prompt”
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Posted 2 years ago
Anonymous
Verified Buyer
“Delivery service has a lot to be desired, not the speed of delivery but how, the company that delivers have been known to leave the delivery outside (an open) in the rain rather than bring into the kitchen”
Helpful Report
Posted 2 years ago
Good afternoon, I'm sorry to hear that your boxes have been left outside. We've had a look into this and we can see that this has only been the case when delivered by DPD as the carrier so I suggest using APC going forward to see if this makes a difference. If you have any other problems please reach out to support@cupsdirect.co.uk and we will be here to help.
Posted 2 years ago
Anonymous
Verified Buyer
“Very east order process and a good price. Delivery was very efficient.”
Helpful Report
Posted 2 years ago
Nicholas
Verified Buyer
“Excellent service , delivered next day ! Good quality , have used them before”
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Posted 2 years ago
Adele
Verified Buyer
“Went out of their way to help us”
Helpful Report
Posted 2 years ago
Hi Adele. Thanks for your 5 star review. We're so glad you re happy with the service you received
Posted 2 years ago
Sarah
Verified Buyer
“Great service and product”
Helpful Report
Posted 2 years ago
Stuart
Verified Buyer
“Prompt delivery, no shortages, everything we order always in stock, very reasonably priced.”
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Posted 2 years ago
Richard
Verified Buyer
“Excellent fast service and good pricing.”
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Posted 2 years ago
Ben
Verified Buyer
“Good and fast service”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Great prices, good quality products, fast and reliable delivery service. Been ordering for a year not a problem at all.”
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Posted 2 years ago
Jennie
Verified Buyer
“Excellent service, goods always arrive within timescales quoted”
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Posted 2 years ago
Liz
Verified Buyer
“Always good quality, never let us down!”
Helpful Report
Posted 2 years ago
CupsDirect is rated 4.9 based on 863 reviews
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