CupsDirect Reviews

Name: CupsDirect
Address: 148 Communications House, 9 St Johns Street, Colchester, Essex
Rating: 4.85

4.9 Rating 730 Reviews

97 %

of reviewers recommend CupsDirect

4.9

Based on 730 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About CupsDirect:

CupsDirect, We are catering Suppliers that specialise in B2C Food and Drink packaging.

Visit Website

Phone:

01206 212121

Email:

support@cupsdirect.co.uk

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CupsDirect 5 star review on 28th April 2025

104

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service! Reputable delivery company I’ve used for many years with over companies so it’s great to be using them with cups direct! Customer service staff very polite and helpful”

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Posted 1 year ago

“Been using there products for a few months now and they are perfect for my business. They are delivered when they say they are going to be delivered. Reasonable in price and a good product”

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Posted 1 year ago

Thank you for your 5 star rating! We appreciate your loyalty and are so glad that our products are perfect for your business.

Posted 1 year ago

“Of the usual high standard and delivery was prompt and efficient as always”

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Posted 1 year ago

Thank you so much Karen for giving us a 5 star rating. We appreciate your loyalty and positive feedback. It's delightful to know that our product is of the usual high standard and delivery was prompt and efficient as always.

Posted 1 year ago

“Always excellent - reliable, great choice of products, our go to supplier for our bar at Old Bakery Studios Truro.”

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Posted 1 year ago

Thanks for the 5 star rating Catherine! We're so glad we've been able to meet your needs and that our products and services have been to your satisfaction. Your loyalty is very much appreciated!

Posted 1 year ago

“Reasonable price and very good service and quick”

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Posted 1 year ago

“Fast delivery and very friendly customer support.”

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Posted 1 year ago

“Quick delivery and top quality products every time.”

CupsDirect 5 star review on 18th December 2023

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Posted 1 year ago

“Great range and value for money. Speedy delivery. I’m not planning to buy cups anywhere else again!”

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Posted 1 year ago

“ORDER was not recieved in time and COST me £30 to pay for UBER delivery. NOT HAPPY AT ALL.”

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Posted 1 year ago

“Bought cupcake boxes x 300 from cups direct Arrived really well packaged and in great time Well made boxes Great value Thank you”

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Posted 1 year ago

Thank you for your great review Rhonda!

Posted 1 year ago

“I am always happy with the service I receive from cups direct. Running a business can be stressful at times, but cups direct make maintaining container stock easy!”

CupsDirect 5 star review on 13th December 2023

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Posted 1 year ago

Thank you for the pictures Beth, we really appreciate it! They look great.

Posted 1 year ago

“Always amazing service and quick delivery. Best price for the paper cups I have found online! I buy the 7oz paper cups to use as holders for my cupcake bouquets which I sell from my bakery and often am asked by other bakers where I source my cups from. I will always tell them it is Cups Direct !”

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Posted 1 year ago

“We use the ranch burger box from you guys and it suits our award winning burger shop perfectly.”

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Posted 1 year ago

Thank you Ahmet for your kind words - we're glad you've found the perfect product for your burgers!

Posted 1 year ago

“Good prices and excellent customer service Thank you Andy for your prompt deliveries.”

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Posted 1 year ago

“Super products! Spent a long time looking for exactly the right product... cupsdirect recommended and sent samples. Great service and always quick shipping!”

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Posted 1 year ago

Thank you for the review Louise! We're happy we could help you find the right product :)

Posted 1 year ago

“Quality and cheap .thx”

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Posted 1 year ago

“The quality is really good! Highly recommend!”

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Posted 1 year ago

“Fabulous, smart, strong and absolutely perfect for us here at Goodness Grazious. Fantastic service of great products which were very quickly delivered. More than pleased.”

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Posted 1 year ago

“Ordering has always been easy to complete and delivery has always been spot on! Quality products and 5* delivery”

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Posted 1 year ago

Thank you for the review Michael! We're glad you're so pleased with our products and service

Posted 1 year ago

“My go to company for packaging my home made tablet gifts.”

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Posted 1 year ago

CupsDirect is rated 4.9 based on 730 reviews