CupsDirect Reviews

Name: CupsDirect
Address: 148 Communications House, 9 St Johns Street, Colchester, Essex
Rating: 4.86

4.9 Rating 819 Reviews

97 %

of reviewers recommend CupsDirect

4.9

Based on 819 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About CupsDirect:

CupsDirect, We are catering Suppliers that specialise in B2C Food and Drink packaging.

Visit Website

Phone:

01206 212121

Email:

support@cupsdirect.co.uk

Write Your review

Tell us how CupsDirect made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

CupsDirect 5 star review on 27th January 2026

"Rebecca W

CupsDirect 5 star review on 15th December 2025

"Irfana P

CupsDirect 5 star review on 26th September 2025

Anonymous

CupsDirect 5 star review on 6th September 2025

Anonymous

CupsDirect 5 star review on 31st August 2025

Anonymous

117

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Highly recommended for anyone who has a business, especially catering. They provide great service and ready anytime to send you the order on time . Thank you”

Helpful Report

Posted 1 year ago

Thank you Lilia for the great 5 star review, it is much appreciated.

Posted 1 year ago

“Fast and efficient and very good customer service. I ordered very regularly every two weeks for two years now, faulty was happened but solved by customer service very quickly. Really recommend”

Helpful Report

Posted 1 year ago

Thank you very much for your kind words, it's our top priority to resolve any issues so we're so pleased this was the case for you.

Posted 1 year ago

“Great service once again”

Helpful Report

Posted 1 year ago

“Fast delivery and the cups were exactly what I wanted.”

Helpful Report

Posted 1 year ago

“Fast delivery. Good quality of cardboard boxes 😊”

Helpful Report

Posted 1 year ago

“Always professional and my delivery is always on time.”

Helpful Report

Posted 1 year ago

“Excellent service, great products. Highly recommended.”

Helpful Report

Posted 1 year ago

Thank you Barbara for your kind words. It is much appreciated.

Posted 1 year ago

“Always the correct items and delivered promptly.”

Helpful Report

Posted 1 year ago

“Very quick delivery and handled very well! Great price too!”

Helpful Report

Posted 1 year ago

“Fast delivery, good communication, well packaged.”

Helpful Report

Posted 1 year ago

“Excellent service as always, stock ordered and then delivered the next day”

Helpful Report

Posted 1 year ago

Hi Alex, thanks a lot for taking the time to review us. We appreciate the five stars and it's great to hear you're happy with our service

Posted 1 year ago

“Good customer service. Fast delivery”

Helpful Report

Posted 1 year ago

“Really good quality cups and great speedy delivery”

Helpful Report

Posted 1 year ago

“I purchased my vanilla chai tea which was delivered within the specified time scale given.”

Helpful Report

Posted 1 year ago

“Just what I needed good product will buy again”

Helpful Report

Posted 1 year ago

“Fast delivery and superb quality”

Helpful Report

Posted 1 year ago

“Good Quality Cups and very Good service & dispatch.”

Helpful Report

Posted 1 year ago

Thank you for taking the time to review us Janet. I'm pleased to hear you're happy with our service and the quality of our products.

Posted 1 year ago

“We use the kraft platter box range and we are extremely happy with them, they are sturdy - great for transporting, flat packed - easy to store and they look fabulous too. We wouldn't use any others 😊.”

CupsDirect 5 star review on 20th March 2024

Helpful Report

Posted 1 year ago

Thank you so much for the review Hayley, the boxes look amazing. It's great to hear you're so happy with the products. All the best.

Posted 1 year ago

“On numerous occasions I have ordered 12oz hot paper cups in a box of 1000 pieces. I found the cups are of very good quality, good in size and easily bio degradable. The order arrives reasonably quickly (within 2/3 days. Price wise it’s less than 6p per piece. I’m happy with the service.”

Helpful Report

Posted 1 year ago

Hello, thank you so much for your detailed review. We appreciate your time and it's great to hear you're happy with the service. We look forward to continuing to work with you.

Posted 1 year ago

“Great quality and quick shipping”

Helpful Report

Posted 1 year ago

CupsDirect is rated 4.9 based on 819 reviews