CupsDirect Reviews

Name: CupsDirect
Address: Innovation Centre, Boundary Road, Colchester, Essex
Rating: 4.86

4.9 Rating 850 Reviews

97 %

of reviewers recommend CupsDirect

4.9

Based on 850 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat

About CupsDirect:

CupsDirect, We are catering Suppliers that specialise in B2C Food and Drink packaging.

Visit Website

Phone:

01206 212121

Email:

support@cupsdirect.co.uk

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CupsDirect 5 star review on 14th May 2026

Michael

CupsDirect 5 star review on 25th February 2026

Anonymous

CupsDirect 5 star review on 27th January 2026

"Rebecca W

CupsDirect 5 star review on 15th December 2025

"Irfana P

CupsDirect 5 star review on 26th September 2025

Anonymous

121

Anonymous

Anonymous // 01/01/2019

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English

“Great service”

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Posted 1 year ago

“Deliveries are quick, prices are fair and the quality of the plastic is good. No complaints.”

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Posted 1 year ago

“Quick excellent service”

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Posted 1 year ago

“Good quality cups and lids, very good communication, prompt delivery, would highly recommend”

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Posted 1 year ago

“Top quality cups and fast delivery every time Thank you”

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Posted 1 year ago

“Quick delivery, even on the standard delivery. Drivers always leave it where instructed too. Cups are excellent quality”

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Posted 1 year ago

“Good communication, excellent price for paper cups, which are eco friendly and delivered when promised”

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Posted 1 year ago

Morning John, Thank you for taking the time to write such a positive review. We're glad to hear you are happy with the price and service recieved when purchasing your eco friendly products. Enjoy your weekend

Posted 1 year ago

“We bought the Bagasse Deep Tray for our street food business and they worked perfectly :)”

CupsDirect 5 star review on 2nd July 2024

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Posted 1 year ago

Good morning Andy, Thank you so much for your 5 star reviews and for taking the time to supply pictures. It's great to see how you've used the products and your food looks delicious!

Posted 1 year ago

“Fantastic service, fast delivery”

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Posted 1 year ago

“Always a fast and efficient response to our orders - thank you”

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Posted 1 year ago

“great price, exellent service, quickly delivered. once again a pleasure to deal with”

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Posted 1 year ago

Hi Jean, Thanks so much for your 5 star review. I'm glad you are always happy with the price and service received.

Posted 1 year ago

“Great fast and efficient service thank you”

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Posted 1 year ago

“The delivery system is very horrible and my order has not arrived yet”

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Posted 1 year ago

Hi Javad, Apologies that you weren't satisfied with the shipping process this time and that the couriers didn't deliver to the correct location. This is now resolved but feel free to contact us directly in future as we will always be happy to assist with any issues during your order process.

Posted 1 year ago

“Superb service, great product, and very happy with all the help and advice to get the right products and print etc. as needed - very much appreciated...”

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Posted 1 year ago

Thank you for your 5 star review. I'm glad to hear you are happy with both products and service received

Posted 1 year ago

“Excellent service, fast delivery, value for money! Thank you.”

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Posted 1 year ago

“Always in stock, professional and polite, delivery always prompt”

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Posted 1 year ago

“Delivery service has a lot to be desired, not the speed of delivery but how, the company that delivers have been known to leave the delivery outside (an open) in the rain rather than bring into the kitchen”

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Posted 1 year ago

Good afternoon, I'm sorry to hear that your boxes have been left outside. We've had a look into this and we can see that this has only been the case when delivered by DPD as the carrier so I suggest using APC going forward to see if this makes a difference. If you have any other problems please reach out to support@cupsdirect.co.uk and we will be here to help.

Posted 1 year ago

“Very east order process and a good price. Delivery was very efficient.”

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Posted 1 year ago

“Excellent service , delivered next day ! Good quality , have used them before”

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Posted 1 year ago

“Went out of their way to help us”

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Posted 1 year ago

Hi Adele. Thanks for your 5 star review. We're so glad you re happy with the service you received

Posted 1 year ago

CupsDirect is rated 4.9 based on 850 reviews