CupsDirect Reviews

Name: CupsDirect
Address: Innovation Centre, Boundary Road, Colchester, Essex
Rating: 4.86

4.9 Rating 863 Reviews

97 %

of reviewers recommend CupsDirect

4.9

Based on 863 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone

About CupsDirect:

CupsDirect, We are catering Suppliers that specialise in B2C Food and Drink packaging.

Visit Website

Phone:

01206 212121

Email:

support@cupsdirect.co.uk

Write Your review

Tell us how CupsDirect made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

CupsDirect 5 star review on 14th May 2026

Michael

CupsDirect 5 star review on 25th February 2026

Anonymous

CupsDirect 5 star review on 27th January 2026

"Rebecca W

CupsDirect 5 star review on 15th December 2025

"Irfana P

CupsDirect 5 star review on 26th September 2025

Anonymous

121

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Excellent service, they have went above and beyond to make sure I get what I need when I need it!”

Helpful Report

Posted 2 years ago

Hello Alex, Thank you for your kind words, they mean a lot and reflect our passion as a business. We strive to make sure our customer service is excellent, so I'm glad you've experienced this. Ellie

Posted 2 years ago

“Amazing service. Will recommend.”

Helpful Report

Posted 2 years ago

Thank you for your review and we really appreciate you recommending us to others. We are passionate about providing excellent customer service so we're glad you've had a great experience. Ellie

Posted 2 years ago

“Very good service on dilivery and good quality items received Thank you”

Helpful Report

Posted 2 years ago

Hello John, thank you for your review. We are thrilled that you had a good experience with our delivery and that our products met your expectations. We really appreciate your loyalty and hope to serve you again in the future. Ellie

Posted 2 years ago

“Excellent service”

Helpful Report

Posted 2 years ago

“Super efficient service.Good product”

Helpful Report

Posted 2 years ago

Hello Kym, thank you for taking the time to review us, we truly appreciate your loyalty and your kind words. It is always a pleasure to be able to provide our customers with the best service possible. Ellie

Posted 2 years ago

“Great product really please”

Helpful Report

Posted 2 years ago

Thank you for your 5-star rating Martin! We are delighted to hear that you are pleased with our product and we appreciate your support. Ellie

Posted 2 years ago

“Very easy process from start to finish. Great great great”

Helpful Report

Posted 2 years ago

Hello Fred, Thank you so much for your 5 star review. We appreciate your loyalty and are glad to hear that you had a great experience throughout the ordering process. Thank you for being a part of our CupsDirect family!

Posted 2 years ago

“Good product”

Helpful Report

Posted 2 years ago

“Everything is fantastic, products are of high quality and present food amazingly. Super fast, fuss free delivery. Goodness Grazious is extremely pleased. Thank you for an excellent service.”