CupsDirect Reviews

Name: CupsDirect
Address: Innovation Centre, Boundary Road, Colchester, Essex
Rating: 4.86

4.9 Rating 873 Reviews

97 %

of reviewers recommend CupsDirect

4.9

Based on 873 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat

About CupsDirect:

CupsDirect, We are catering Suppliers that specialise in B2C Food and Drink packaging.

Visit Website

Phone:

01206 212121

Email:

support@cupsdirect.co.uk

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CupsDirect 5 star review on 14th May 2026

Michael

CupsDirect 5 star review on 25th February 2026

Anonymous

CupsDirect 5 star review on 27th January 2026

"Rebecca W

CupsDirect 5 star review on 15th December 2025

"Irfana P

CupsDirect 5 star review on 26th September 2025

Anonymous

121

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always fast delivery and good service.”

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Posted 2 years ago

“Excellent service delivered on time, goods in perfect condition”

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Posted 2 years ago

Thank you so much Brian, for your 5 star rating. We are so pleased to hear that you received excellent service and we truly appreciate your loyalty to our company, and thank you for your kind words.

Posted 2 years ago

“Good service”

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Posted 2 years ago

“Very easy to get a repeat order from my first order placed a couple of months ago. The order dept. were very helpful and polite, and the order arrived with no problem 3 days later. Excellent service.”

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Posted 2 years ago

Thank you for taking the time to review us. We are so pleased that you've found our order department was efficient and polite and we look forward to continuing to work with you.

Posted 2 years ago

“Product as described, at good price, well packed and sent very promptly- happy customer”

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Posted 2 years ago

“Ecxellent service, good range of products.”

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Posted 2 years ago

“Perfect, very quick service. Pleasure to shop with a I will do so again when needed in the future!”

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Posted 2 years ago

Thank you so much for the 5-star review, Katy! We are thrilled to hear that you were pleased with our service and we look forward to serving you again when needed in the future. Ellie

Posted 2 years ago

“Excellent delivery always on time and product”

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Posted 2 years ago

Thank you so much for your review, Surinder. We're glad to hear you've had a great experience with us and look forward to continuing business with you. Ellie

Posted 2 years ago

“Easy to order, great communication and really fast delivery. Will use again”

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Posted 2 years ago

Thank you so much for your 5-star rating, Mel! We really appreciate your kind words about our service and we look forward to serving you again in the future! Ellie

Posted 2 years ago

“Fantastic service and always ready to assist.”

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Posted 2 years ago

Thank you so much for your 5 star rating and we appreciate you taking the time to share your experience with us. We're always more than happy to help with any queries our customers have and we're happy to see you've picked up on this. Ellie

Posted 2 years ago

“Excellent service, they have went above and beyond to make sure I get what I need when I need it!”

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Posted 2 years ago

Hello Alex, Thank you for your kind words, they mean a lot and reflect our passion as a business. We strive to make sure our customer service is excellent, so I'm glad you've experienced this. Ellie

Posted 2 years ago

“Amazing service. Will recommend.”

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Posted 2 years ago

Thank you for your review and we really appreciate you recommending us to others. We are passionate about providing excellent customer service so we're glad you've had a great experience. Ellie

Posted 2 years ago

“Very good service on dilivery and good quality items received Thank you”

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Posted 2 years ago

Hello John, thank you for your review. We are thrilled that you had a good experience with our delivery and that our products met your expectations. We really appreciate your loyalty and hope to serve you again in the future. Ellie

Posted 2 years ago

“Excellent service”

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Posted 2 years ago

“Super efficient service.Good product”

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Posted 2 years ago

Hello Kym, thank you for taking the time to review us, we truly appreciate your loyalty and your kind words. It is always a pleasure to be able to provide our customers with the best service possible. Ellie

Posted 2 years ago

“Great product really please”

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Posted 2 years ago

Thank you for your 5-star rating Martin! We are delighted to hear that you are pleased with our product and we appreciate your support. Ellie

Posted 2 years ago

“Very easy process from start to finish. Great great great”

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Posted 2 years ago

Hello Fred, Thank you so much for your 5 star review. We appreciate your loyalty and are glad to hear that you had a great experience throughout the ordering process. Thank you for being a part of our CupsDirect family!

Posted 2 years ago

“Good product”

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Posted 2 years ago

“Everything is fantastic, products are of high quality and present food amazingly. Super fast, fuss free delivery. Goodness Grazious is extremely pleased. Thank you for an excellent service.”

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Posted 2 years ago

Thank you for your kind words! We are thrilled that you are pleased with our products, delivery, and service.

Posted 2 years ago

“Good quality and range of products”

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Posted 2 years ago

CupsDirect is rated 4.9 based on 873 reviews