CupsDirect Reviews

Name: CupsDirect
Address: Innovation Centre, Boundary Road, Colchester, Essex
Rating: 4.86

4.9 Rating 850 Reviews

97 %

of reviewers recommend CupsDirect

4.9

Based on 850 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat

About CupsDirect:

CupsDirect, We are catering Suppliers that specialise in B2C Food and Drink packaging.

Visit Website

Phone:

01206 212121

Email:

support@cupsdirect.co.uk

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CupsDirect 5 star review on 14th May 2026

Michael

CupsDirect 5 star review on 25th February 2026

Anonymous

CupsDirect 5 star review on 27th January 2026

"Rebecca W

CupsDirect 5 star review on 15th December 2025

"Irfana P

CupsDirect 5 star review on 26th September 2025

Anonymous

121

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Great company with good customer services. Lots of good products at reasonable prices.”

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Posted 2 years ago

Thank you kindly for your 5 star rating. We are thrilled to have such a loyal customer!

Posted 2 years ago

“Always an excellent “no fuss” service. Thank you.”

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Posted 2 years ago

“Great service, received on time, very happy 😊”

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Posted 2 years ago

“Never had a problem”

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Posted 2 years ago

“Good quality and fast delivery 📦”

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Posted 2 years ago

“Great products great service and speedy delivery service”

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Posted 2 years ago

“Great Items Faultless and perfect for the job requirements The kids working along just fine and perfect fit”

CupsDirect 5 star review on 12th October 2023

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Posted 2 years ago

Thank you so much for your kind words and the lovely photos. We really appreciate you taking the effort to review us.

Posted 2 years ago

“Best quality”

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Posted 2 years ago

“Can’t fault his company. Ultra quick delivery of products ordered and the cheapest prices around. Have used them multiple times and will continue to do so”

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Posted 2 years ago

Thank you Peter for your 5 star rating! We're so glad that you had a great experience with us. We really appreciate your loyalty and look forward to continuing to provide you with our products. Ellie

Posted 2 years ago

“Good service.”

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Posted 2 years ago

Hello Kelvin, Thank you for bringing this to our attention and thank you for taking my call just now. It seems there has been a communication issue, where you didn't receive an automatic email requesting a date for collection. We are working on a way for our system to notify us if we don't receive a reply to such an email so we can know if it needs a follow-up. Your return has now been processed and I hope this has been resolved in a way that you are happy with. Kind Regards, Ellie

Posted 2 years ago

“Excellent company, never had any problems with them 👌”

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Posted 2 years ago

“Great service for delivery, good customer service, cups are good quality, price for delivery could be slightly lower.”

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Posted 2 years ago

Thank you Raj for your 4 star rating! We're glad to hear that you found our delivery service to be great, as well as our customer service. We also appreciate your comment on the delivery price. We are always striving to improve and your feedback is valuable to us. Ellie

Posted 2 years ago

“Great products fast delivery.”

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Posted 2 years ago

“Excellent company & top notch customer service-highly recommend.”

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Posted 2 years ago

Thank you so much Oliver for your 5 star rating! We are thrilled to hear that you found our company excellent and our customer service top notch. We really appreciate your kind words and look forward to providing you with exemplary service again in the future. Ellie

Posted 2 years ago

“Excellent choice of products, and speedy delivery.”

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Posted 2 years ago

“Really pleased with quick delivery, the next day!”

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Posted 2 years ago

Thank you so much for the 5 star rating and for commenting on our quick delivery - it's fantastic to hear that you're pleased with it! Ellie

Posted 2 years ago

“From order to delivery, Cups Direct have never let me down. Very happy with the service received.”

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Posted 2 years ago

Thank you so much for your 5 star rating and for being a loyal customer! We are so glad to hear that - it is our utmost priority to ensure that all our customers receive the best service.

Posted 2 years ago

“Excellent prompt servive”

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Posted 2 years ago

“EXCELLENT SERVICE AND SPEEDY DELIVERY”

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Posted 2 years ago

“So easy to order and delivery was very quick. Great customer service.”

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Posted 2 years ago

CupsDirect is rated 4.9 based on 850 reviews