CupsDirect Reviews

Name: CupsDirect
Address: Innovation Centre, Boundary Road, Colchester, Essex
Rating: 4.86

4.9 Rating 863 Reviews

97 %

of reviewers recommend CupsDirect

4.9

Based on 863 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone

About CupsDirect:

CupsDirect, We are catering Suppliers that specialise in B2C Food and Drink packaging.

Visit Website

Phone:

01206 212121

Email:

support@cupsdirect.co.uk

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CupsDirect 5 star review on 14th May 2026

Michael

CupsDirect 5 star review on 25th February 2026

Anonymous

CupsDirect 5 star review on 27th January 2026

"Rebecca W

CupsDirect 5 star review on 15th December 2025

"Irfana P

CupsDirect 5 star review on 26th September 2025

Anonymous

121

Anonymous

Anonymous // 01/01/2019

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English

“Best quality”

Helpful Report

Posted 2 years ago

“Can’t fault his company. Ultra quick delivery of products ordered and the cheapest prices around. Have used them multiple times and will continue to do so”

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Posted 2 years ago

Thank you Peter for your 5 star rating! We're so glad that you had a great experience with us. We really appreciate your loyalty and look forward to continuing to provide you with our products. Ellie

Posted 2 years ago

“Good service.”

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Posted 2 years ago

Hello Kelvin, Thank you for bringing this to our attention and thank you for taking my call just now. It seems there has been a communication issue, where you didn't receive an automatic email requesting a date for collection. We are working on a way for our system to notify us if we don't receive a reply to such an email so we can know if it needs a follow-up. Your return has now been processed and I hope this has been resolved in a way that you are happy with. Kind Regards, Ellie

Posted 2 years ago

“Excellent company, never had any problems with them 👌”

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Posted 2 years ago

“Great service for delivery, good customer service, cups are good quality, price for delivery could be slightly lower.”

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Posted 2 years ago

Thank you Raj for your 4 star rating! We're glad to hear that you found our delivery service to be great, as well as our customer service. We also appreciate your comment on the delivery price. We are always striving to improve and your feedback is valuable to us. Ellie

Posted 2 years ago

“Great products fast delivery.”

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Posted 2 years ago

“Excellent company & top notch customer service-highly recommend.”

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Posted 2 years ago

Thank you so much Oliver for your 5 star rating! We are thrilled to hear that you found our company excellent and our customer service top notch. We really appreciate your kind words and look forward to providing you with exemplary service again in the future. Ellie

Posted 2 years ago

“Excellent choice of products, and speedy delivery.”

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Posted 2 years ago

“Really pleased with quick delivery, the next day!”

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Posted 2 years ago

Thank you so much for the 5 star rating and for commenting on our quick delivery - it's fantastic to hear that you're pleased with it! Ellie

Posted 2 years ago

“From order to delivery, Cups Direct have never let me down. Very happy with the service received.”

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Posted 2 years ago

Thank you so much for your 5 star rating and for being a loyal customer! We are so glad to hear that - it is our utmost priority to ensure that all our customers receive the best service.

Posted 2 years ago

“Excellent prompt servive”

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Posted 2 years ago

“EXCELLENT SERVICE AND SPEEDY DELIVERY”

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Posted 2 years ago

“So easy to order and delivery was very quick. Great customer service.”

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Posted 2 years ago

“Speedy and efficient service.”

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Posted 2 years ago

“Super speedy delivery, and good choice of product and value for money.”

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Posted 2 years ago

“No customer service For deal”

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Posted 2 years ago

“Service was quick and the delivery was professional The packaging was very good and can’t complain about the quality I give them 10 out of 10 👍”

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Posted 2 years ago

“The cups were great however the lids not a great quality”

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Posted 2 years ago

“Great company to do business with .”

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Posted 2 years ago

“Good product, very good service, we made a decent saving by purchasing from Cups Direct, will definitely reorder.”

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Posted 2 years ago

CupsDirect is rated 4.9 based on 863 reviews