CupsDirect Reviews

Name: CupsDirect
Address: 148 Communications House, 9 St Johns Street, Colchester, Essex
Rating: 4.85

4.9 Rating 730 Reviews

97 %

of reviewers recommend CupsDirect

4.9

Based on 730 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About CupsDirect:

CupsDirect, We are catering Suppliers that specialise in B2C Food and Drink packaging.

Visit Website

Phone:

01206 212121

Email:

support@cupsdirect.co.uk

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CupsDirect 5 star review on 28th April 2025

104

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Reasonable Prices, excellent service, accurate delivery dates, good range of products. to date I have had no negative issues with Cups Direct. will continue to purchase from them.”

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Posted 1 year ago

Thank you Peter, we appreciate your kind words and the time taken to review us.

Posted 1 year ago

“Amazing quality ! Although cups are ‘disposable’ we get plenty of use out them as they hold well through the glass washers! Fast delivery and good price for the quality !”

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Posted 1 year ago

Thanks for the amazing feedback Katie! We're so glad that you love the quality and their performance in the glasswasher.

Posted 1 year ago

“Brilliant quality. Although they are ‘disposable’ we use them numerous times as they last well in the glass wash! Fast delivery. Thanks again!”

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Posted 1 year ago

“Great selection & fast delivery”

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Posted 1 year ago

“Really sturdy craft bowls and lids. Will take piping hot food and they fit quite a lot of food. Really impressed with the design and functionality as well as delivery times”

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Posted 1 year ago

Thank you so much for your 5 star rating. We strive to ensure complete customer satisfaction and we are glad that we were able to meet this for you

Posted 1 year ago

“Good service, great quality products”

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Posted 1 year ago

“Great products and speedy delivery”

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Posted 1 year ago

“Good service and best products.”

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Posted 1 year ago

“Great company ..brilliant service am coming back...x”

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Posted 1 year ago

Thank you Anne!

Posted 1 year ago

“Pleased with quality and delivery”

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Posted 1 year ago

“very quick delivery”

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Posted 1 year ago

“I work for a homeless charity and we were in sudden desperate need of a large quantity of hot cups! Cups Direct were so generous and supportive and responded with swift efficiency. We're incredibly grateful and definitely recommend their friendly service :-) THANK YOU!!!”

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Posted 1 year ago

Thank you for your lovely review! More than happy to help :)

Posted 1 year ago

“excellent website with lots of useful information about the products, usually reasonably priced and very fast delivery”

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Posted 1 year ago

Thank you for your review, we really appreciate it!

Posted 1 year ago

“Good quality & price”

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Posted 1 year ago

“Great service, fast delivery”

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Posted 1 year ago

“Great service prompt delivery”

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Posted 1 year ago

“Excellent and prompt service. I had a problem with one of the items that I ordered. This was swiftly replaced with minimal fuss. I would definitely recommend using Cups Direct”

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Posted 1 year ago

Hi Tracy, thanks so much for your review. We are glad to have earned your loyalty with our excellent and prompt service and we always do our best to resolve any issues our customers face. We really appreciate your kind recommendation of CupsDirect and look forward to serving you again in the future!

Posted 1 year ago

“great quality, excellent customer service”

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Posted 1 year ago

“Always very happy with my takeaway cups and always arrive quicker than I expect!”

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Posted 1 year ago

Thank you so much, Elizabeth. We always try and get deliveries sent out as soon as possible so we're glad you've noticed that!

Posted 1 year ago

“Great simple site to use, good prices, fast delivery can’t ask for more !”

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Posted 1 year ago

CupsDirect is rated 4.9 based on 730 reviews