Cubavisa.uk Reviews

4.93 Rating 1,917 Reviews
99 %
of reviewers recommend Cubavisa.uk
Merchant Metrics
Shipping & Delivery
delivery methods
Postal Service
average delivery time
Next Day
on-time delivery
100%
accurate and undamaged orders
99%
Customer Service
communication channels
Telephone, Email, Live Chat
queries resolved in
Under an hour
customer service
4.87 out of 5
Read Cubavisa.uk Reviews

About Cubavisa.uk:

Cuba Visa UK, a site dedicated to make your travel to Cuba, easy. Get your Cuban Tourist Cards online, simply and cost efficient online application.

Visit Website

Phone:

02071481727

Email:

info@cubavisa.uk

Location:

Travel Fab Ltd, China Works, 100 Black Prince Road,London

Write Your review

Tell us how Cubavisa.uk made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
go to cuba every year, last year was a nightmare trying to get tourist card direct from cuban embassy by post, as i forgot to enclose sae. no replies to email unable to contact by phone in the end had to employ a visa agent in london to go and collect it such heartache. this year tried cubavisa...fantastic.. so easy to complete online no hassle with copies of invoices for hotels, flights. chose the special delivery option and had them back in 48hrs and i was kept informed of progress all the way through the process. painless... will definitely use cuba visa from now on.
Posted 4 months ago
Dear Linda,
Thank you for taking the time to write such a comprehensive review. We value so much your feedback, and we are glad to be able to help.
From all at Cubavisa.uk a huge thanks and wishing you another fab trip to Cuba.
Kind Regards,
Cubavisa.uk team.
Posted 4 months ago
you charged me for a visa when I got one from the airline for free. Can I get my money back?
Helpful Report
Posted 2 years ago
Dear Ieuan, thank you for your feedback. However, in order to clarify, we did not force you to buy a tourist card online if you didn't need one. Looking into the history of your application, you replied immediately that everything was OK, we then sent issued and posted promptly. We fulfilled our duty as we do with each single application that comes to us. Once tourist cards are issued they cannot be refunded, however, you might keep them and use them for a future trip to Cuba. It is your responsibility to know if you need a tourist card before committing and applying through us. The 1-star review it is completely unfair since we comply in an efficient and prompt manner to the services that you requested. From the Cubavisa.uk team, thank you.
Posted 2 years ago
This was a waste of money as I was handed the exact same slip on the airplane which I filled out and therefore never even had to produce the cubavisa card. SCAM
Helpful Report
Posted 2 years ago
Dear Anna, thank you for writing a review about our services. To start we would like to tell you that ourselves travel quite often to Cuba, using our own tourist cards and we an other travellers use this tourist cards without any problems. Now, if your tour operator would have provided you with this Tourist Cards, then is something that you should check with your Tour Operator before buying your Tourist Card with any provider. The word "scam" is quite harsh as we have provided the service and the Tourist Cards arrived to you. With regards to its validity, it is 100% real as we and other 500 clients a month use our services. If you would like to meet for a chat face to face, we will welcome you to our office near Vauxhall Station in central London, or arrange a call with you for further information. Anyone travelling to Cuba has to have a tourist card before departure. Some charter flights may give them to you aboard but please check that this is the case, as if you travel with any Schedule flight you will not be able to board the plane, guaranteed. We look forward hearing back from you and please note that if you still have your tourist card, you can use it if you wish to travel back to Cuba. Regards. Cubavisa team.
Posted 2 years ago
Cubavisa.uk is rated 4.93 based on 1,917 reviews