Cubavisa.uk Reviews

4.93 Rating 1,725 Reviews
99% of reviewers recommend Cubavisa.uk

About Cubavisa.uk: Cuba Visa UK, a site dedicated to make your travel to Cuba, easy. Get your Cuban Tourist Cards online, simply and cost efficient online application.

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Phone:
02071481727

Email:
info@cubavisa.uk

Location:
Travel Fab Ltd, China Works, 100 Black Prince Road,London

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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
Postal Service
delivery methods
Next Day
average delivery time
100%
on-time delivery
100%
accurate and undamaged orders
Customer Service
Telephone, Email, Live Chat
communication channels
Under an hour
queries resolved in
customer service
Featured Review
This review is set as featured by the company.
"Excellent service, very efficient, reasonably priced compared with some other options for obtaining a travel card - would recommend"
Posted 1 month ago
Dear John,
Thank you for the response,
Kind Regards,
Cubavisa
Posted 1 week ago
Dear John,
Thank you for the response,
Kind Regards,
Cubavisa
Posted 1 week ago
"you charged me for a visa when I got one from the airline for free. Can I get my money back?"
Posted 1 year ago
Dear Ieuan, thank you for your feedback. However, in order to clarify, we did not force you to buy a tourist card online if you didn't need one. Looking into the history of your application, you replied immediately that everything was OK, we then sent issued and posted promptly. We fulfilled our duty as we do with each single application that comes to us. Once tourist cards are issued they cannot be refunded, however, you might keep them and use them for a future trip to Cuba. It is your responsibility to know if you need a tourist card before committing and applying through us. The 1-star review it is completely unfair since we comply in an efficient and prompt manner to the services that you requested. From the Cubavisa.uk team, thank you.
Posted 1 year ago
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"This was a waste of money as I was handed the exact same slip on the airplane which I filled out and therefore never even had to produce the cubavisa card. SCAM"
Posted 2 years ago
Dear Anna, thank you for writing a review about our services. To start we would like to tell you that ourselves travel quite often to Cuba, using our own tourist cards and we an other travellers use this tourist cards without any problems. Now, if your tour operator would have provided you with this Tourist Cards, then is something that you should check with your Tour Operator before buying your Tourist Card with any provider. The word "scam" is quite harsh as we have provided the service and the Tourist Cards arrived to you. With regards to its validity, it is 100% real as we and other 500 clients a month use our services. If you would like to meet for a chat face to face, we will welcome you to our office near Vauxhall Station in central London, or arrange a call with you for further information. Anyone travelling to Cuba has to have a tourist card before departure. Some charter flights may give them to you aboard but please check that this is the case, as if you travel with any Schedule flight you will not be able to board the plane, guaranteed. We look forward hearing back from you and please note that if you still have your tourist card, you can use it if you wish to travel back to Cuba. Regards. Cubavisa team.
Posted 2 years ago
Cubavisa.uk is rated 4.93 based on 1,725 reviews

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