Crystal Travel Reviews

Name: Crystal Travel
Address: 10-11 Percy Street, Fitzrovia, London, London
Rating: 4.33

4.3 Rating 907 Reviews

86 %

of reviewers recommend Crystal Travel

Company Reviews

Metrics

Info

4.3

Based on 907 reviews

Shipping & Delivery
On-time Delivery	Greater than 81%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0207 612 0500

Email:

enquiry@crystaltravel.co.uk

Location:

10-11 Percy Street,
Fitzrovia,
London
London
W1T 1DN

Write Your review

Tell us how Crystal Travel made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Crystal Travel 5 star review on 21st June 2018

Najmul Hoda Khan

Crystal Travel 5 star review on 28th May 2018

ABDUL MAJID

Crystal Travel 5 star review on 5th April 2018

MUHAMMAD I NOOR NOOR

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Crystal Travel rescued my failed attempt to re-book a flight following a cancellation (by others) which left us stranded in France. They gave me a ring to correct the mistake I had made whilst struggling to see detail on a small phone screen with intermittent internet connection. The bank then refused to accept my payment, wanting to send a PIN number to my landline at home in England; Crystal Travel then completed the transaction by phone.”

Helpful Report

Posted 7 years ago

“Normally I do book through my local longtime agent and this is our first online booking with Crystal Travel and it went fine because of Kathy( Sales Consultant) thank you, Kathy,”

Helpful Report

Posted 7 years ago

“Great customer service from a well trained officer. Thumps up to Austin”

Helpful Report

Posted 7 years ago

“Manage to find me cheapest flight.”

Helpful Report

Posted 7 years ago

“Had a really good experience on the phone with operator Christy recently she was able to sort it my flight to New York and I am extremely happy with the result thank you so much”

Helpful Report

Posted 7 years ago

“Late flight booking made possible at a good price.”

Helpful Report

Posted 7 years ago

“Great service from Cristy!”

Helpful Report

Posted 7 years ago

“Quick and efficient booking and cheaper than other sites”

Helpful Report

Posted 7 years ago

“I was very happy with the service. Thank you.”

Helpful Report

Posted 7 years ago

“Kathy was very friendly and I am 100% recommended the crystal travel.”

Helpful Report

Posted 7 years ago

“Brilliant offers and good facilities and absolutely fantastic CustomerServices from the agent Philips, very helpful and quite professional. I recommend Crystal Travel to anyone. Love it thanks.”

Helpful Report

Posted 7 years ago

“I received very good assistance from Christy who I have had dealings with before.”

Helpful Report

Posted 7 years ago

“Advise Christy was very helpful, efficient and very professional.”

Helpful Report

Posted 7 years ago

“The advisor was polite, helpful and responsive to all questions asked.”

Helpful Report

Posted 7 years ago

“Phillip worked hard our tickets we wanted and hopefully, not had eticket confirmation yet, has done what we were hoping”

Helpful Report

Posted 7 years ago

“I had such an amazing service from Philip at crystal travels. The booking was really smooth and I absolutely loved the process. I highly recommend crystal travel”

Helpful Report

Posted 7 years ago

“Very friendly,relayable,and excellent customer service.”

Helpful Report

Posted 7 years ago

“Very efficient staff and flights good value for money.”

Helpful Report

Posted 7 years ago

“Very good service at the last minute.”

Helpful Report

Posted 7 years ago

“Christy - She’s very helpful and wounderfull services . I would definitely recommend to my family and friends. Best deals”

Helpful Report

Posted 7 years ago

Crystal Travel is rated 4.3 based on 907 reviews