Crystal Travel Reviews

Name: Crystal Travel
Address: 10-11 Percy Street, Fitzrovia, London, London
Rating: 4.42

4.4 Rating 882 Reviews

88 %

of reviewers recommend Crystal Travel

Company Reviews

Metrics

Info

4.4

Based on 882 reviews

Shipping & Delivery
On-time Delivery	Greater than 82%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0207 612 0500

Email:

enquiry@crystaltravel.co.uk

Location:

10-11 Percy Street,
Fitzrovia,
London
London
W1T 1DN

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Crystal Travel 5 star review on 21st June 2018

Najmul Hoda Khan

Crystal Travel 5 star review on 28th May 2018

ABDUL MAJID

Crystal Travel 5 star review on 5th April 2018

MUHAMMAD I NOOR NOOR

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Our agent Zoya made us feel very special by her impeccable manner and yet friendly and cordial approach; she was very knowledgeable and efficient in making our reservation and helping us preparing our dream holidays.”

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Posted 6 years ago

“Very good customer support from Kathy. She has been very supportive and understood our requirements. Guided very well. I initially called for some information on my son’s tickets, her crystal clear communication style and Delivery, gave us confidence to book our tickets as well through Crystal Travel.”

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Posted 6 years ago

“Christy was really interested about to get our tickets”

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Posted 6 years ago

“Helped by this lovely lady named Christy. She was very helpful and friendly, definitely going to recommend Crystal Travels to friends and family for future bookings”

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Posted 6 years ago

“3 .it was ok happy about the price”

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Posted 6 years ago

“Your agent was very helpful & understanding. Very polite & dealt with our needs in a very professional way.”

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Posted 6 years ago

“your employee (Christy) was a great job”

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Posted 6 years ago

“LIARS. MISLEADING SALES Decievers they don't return nothing they rob you for your money as quick as thieves”

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Posted 6 years ago

“Hello, I was served by Kathy. I had trouble with my bank declining the payments of large sum but she was really helpful and patient. Eventually she helped me make a payment through a secured SagePay link. I will centainly recommend Crystal Travel. 10 out of 10 for the customer support. 5 Star Service *****!”

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Posted 6 years ago

“I would like to thank Christy for her help and support. AyadShakir”

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Posted 6 years ago

“Well I was about to book a flight with Crystal travel online and wasn’t sure about an option, suddenly received a call from Philip at Crystal Travel . He was so helpful and helped me to book and stayed on line all time to help me with any enquiry. Very nice customer service, lovely and helpful staff. So happy with my booking by this agency. Will book further flights with them in future definitely.”

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Posted 6 years ago

“Christy thank you very much! She was very well spoken and answered all my questions.”

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Posted 6 years ago

“Christy provided great service”

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Posted 6 years ago

“very efficient and knowledge, helpful and made sure I had all the information before signing off.”

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Posted 6 years ago

“I am very happy with Christy with the way she handle it.”

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Posted 6 years ago

“Cristy was great”

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Posted 6 years ago

“Christy help me very much”

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Posted 6 years ago

“the booking went smoothly with no problems”

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Posted 6 years ago

“I could buy my ticket easily and no stress at all. I’m very happy because I’m going to see my family in Brazil, and I can pay monthly which is helps me a lot. By the way, Kathy was the person who helped me doing all the process. She was very polite and professional. I really appreciate her job. Many thanks for everything.”

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Posted 6 years ago

“Christy was great. She helped me get the best deal for my flights and kept me updated with everything”

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Posted 6 years ago

Crystal Travel is rated 4.4 based on 882 reviews