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Crystal Travel Reviews

4.5 Rating 865 Reviews

89 %

of reviewers recommend Crystal Travel

Company Reviews

4.5

Based on 865 reviews


Shipping & Delivery
On-time Delivery	Greater than 81%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0207 612 0500

Email:

enquiry@crystaltravel.co.uk

Location:

10-11 Percy Street,
Fitzrovia,
London
London
W1T 1DN

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Crystal Travel 5 star review on 21st June 2018

Najmul Hoda Khan

Crystal Travel 5 star review on 28th May 2018

Crystal Travel 5 star review on 5th April 2018

MUHAMMAD I NOOR NOOR

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have been with Crystal Travel for over 3 decades now. I had a little problem with one of there staff and to my greatest surprise the Manager ( Muneer Rehman ) solved it like a magic. It was just a little miss understanding. Any day anytime l will continue to be your client and also introduce family and friends to your organisation. I am a happy customer today with Crystal Travel.”

Posted 1 year ago

We are incredibly grateful for this review and your lovely compliments for Muneer's services. Your warm words have been shared with him. Thank you for choosing and trusting Crystal Travel. Have a lovely day! Team Crystal Travel

Posted 1 year ago

“I don’t understand why bad reviews on Crystal travel, because I used three times and honestly very but good prize good explanation of your ticket very precise of details. Staff always professional and polite calm they give you all the time you wanted to think. They keep there promise when they say to call you and exact time, I love them all can’t complain. Thanks to all staff of crystal travel”

Posted 2 years ago

Dear Telahun, We highly appreciate your kind words and the wonderful 5★ rating. We are delighted to know that you are extremely satisfied. No request is too big for us at Crystal Travel as we strive to deliver the best services within our capabilities. Thank you for choosing and trusting Crystal Travel. Have a lovely day! Team Crystal Travel

Posted 2 years ago

“As I mention in my first review about Mr Freddie... once again i thanks lotsss to Mr Freddie he is very helpful for me today about uploading my Self declaration form details to travel India today im totally upset and frustrated because i cant make upload by online at last i call him and he done my paper work keeping beside his work .... allso he heard my bad words widout making any argument with me .I appreciate crystal travel and Freddie thanks for them if any once need to book flight tickets plzz book wid CRYSTAL TRAVEL...”

Posted 2 years ago

Thank you for the wonderful 5★ rating for Freddie. We are glad we could meet your travel requirements and promise to deliver an outstanding customer service for every travel itinerary. Thank you for choosing and trusting Crystal Travel. Have a lovely day! Team Crystal Travel

Posted 2 years ago

““if you've been unfortunate enough to come across an infectual trader and as a result you ended loosing your money, I'm recommending these trustworthy and field-tested Recovery Expert Team.. Mr Ryan for help relating to trade loss”

Posted 3 years ago

“Absolutely brilliant customer service by a staff called Christy. Very clear and informative and I really appreciateit. Thank you Christy😊”

Posted 4 years ago

“Christy was very helpful as I'm going on my first trip alone and she reassured and requested my preferred seating arrangement directly to the airline I'm travelling with. Couldn't fault her 5/5”

Posted 4 years ago

“Christy provided a flawless service highly recommend Crystal Travel”

Posted 4 years ago

“I’ve just spoken to a very helpful lady called Christy . You always worry when you see flights that are cheap.but I have just paid 275 for. Week for my mum to Florida . If you need a deal and someone who is very helpful this lady Christy is the o e to speak to . Thank you”

Posted 4 years ago

“Thank you very much christy@crystaltravel.co.uk”

Posted 4 years ago

“Christy was Very helpful.”

Posted 4 years ago

“The service provided by Christy was exceptional.she was very helpful and provided me with all the information I needed.”

Posted 4 years ago

“The person who did my booking was Christy. She was quick to the point and very understanding. Made it really easy without asking extra questions. Great service amazing price given the fluctuations. Really appreciate Christys support.”

Posted 4 years ago

“HI, Christy you are very helpful and I really appreciate your customer service. I am very very happy with your help. Thank your so much dear Christy.”

Posted 4 years ago

“Excellent service. Efficient and friendly - would definitely use them again.”

Posted 4 years ago

“The agent Christy was very helpful and polite and managed to do my booking with her without any problems .Thank you”

Posted 4 years ago

“You was so helpful Cristy booking the holiday for me to thialand”

Posted 4 years ago

“Everything was perfect”

Posted 4 years ago

“Excellent. Very helpful customer service helped me resolve a booking problem.”

Posted 4 years ago

“Very helpful and efficient”

Posted 4 years ago

“Thanks for the help christy”

Posted 4 years ago

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Crystal Travel is rated 4.5 based on 865 reviews