Crystal Travel Reviews

Name: Crystal Travel
Address: 10-11 Percy Street, Fitzrovia, London, London
Rating: 4.33

4.3 Rating 907 Reviews

86 %

of reviewers recommend Crystal Travel

Company Reviews

Metrics

Info

4.3

Based on 907 reviews

Shipping & Delivery
On-time Delivery	Greater than 81%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0207 612 0500

Email:

enquiry@crystaltravel.co.uk

Location:

10-11 Percy Street,
Fitzrovia,
London
London
W1T 1DN

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Crystal Travel 5 star review on 21st June 2018

Najmul Hoda Khan

Crystal Travel 5 star review on 28th May 2018

ABDUL MAJID

Crystal Travel 5 star review on 5th April 2018

MUHAMMAD I NOOR NOOR

Anonymous

Anonymous // 01/01/2019

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“Freddie was a great help”

Helpful Report

Posted 7 years ago

“Helpful, friendly and efficient. My holiday booked in no time at all and incorporated any specific items I wanted especially, e.g. familiar hotel.”

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Posted 7 years ago

“Best customer service representative by a mile . Very patient and thoughtful and always go and above beyound to make sure the customer gets the best”

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Posted 7 years ago

“Lisa you are sociable, well disposed and accommodating. Thank you”

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Posted 7 years ago

“Lisa smith gave excellent service. Very happy and friendly”

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Posted 7 years ago

“Excellent service and quick response with no errors in customer details.”

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Posted 7 years ago

“Christy was extremely helpful in getting me booked on flights to get me to a dear friends funeral in The USA. I can not thank her enough.”

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Posted 7 years ago

“Efficient, helpful service!”

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Posted 7 years ago

“Phillip was really helpful and got me the flights I required. So looking forward to my holiday. Thank you.”

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Posted 7 years ago

“Although an initial issue with availability of seats, Every effort was made to offer a comparative flight and price.”

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Posted 7 years ago

“My call was dealt with , in a very professional and polite manor . It was very refreshing to see that a good customer service is only a phone call away. Many thanks to Christy for making it a pleasant experience .”

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Posted 7 years ago

“Lisa attended me very well this morning.”

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Posted 7 years ago

“Christy went above and beyond to sort out a problem of my making recently, I was delighted with the service”

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Posted 7 years ago

“ricky jonson your travel consultant very polite@helpfull , quick response ex. service thank,s don,t forget my discount of next flight1.”

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Posted 7 years ago

“I talked to customers service lisa Smith She is very helpful .she satisfied me with all my reqirement. Thanks”

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Posted 7 years ago

“Lisa was really good and found me a better flight which was cheaper than the one I was looking at booking deffo use again”

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Posted 7 years ago

“Very Helpful. Thankyou for finding the tickets.”

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Posted 7 years ago

“I have made a flight reservation to Memphis today via Crystal Travel and was assisted most satisfactorily by Lisa Smith and would recommend their efficient service to anyone.”

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Posted 7 years ago

“After a slight issue with seats I called Crystal direct and spoke to Lisa - she sorted everything out for me and was very helpful and friendly. I’m now all booked and looking forward to a wonderful holiday visiting my family in the U S - thank you Lisa for all your help and patience!!”

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Posted 7 years ago

“I stumbled across Crystal Travel by accident when booking through Kayak but I will certainly use them again. Philip was courteous, knowledgeable and friendly and responded to all my emails in a friendly and timely fashion. I would recommend.”

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Posted 7 years ago

Crystal Travel is rated 4.3 based on 907 reviews