Crystal Travel Reviews

Name: Crystal Travel
Address: 10-11 Percy Street, Fitzrovia, London, London
Rating: 4.33

4.3 Rating 907 Reviews

86 %

of reviewers recommend Crystal Travel

Company Reviews

Metrics

Info

4.3

Based on 907 reviews

Shipping & Delivery
On-time Delivery	Greater than 81%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0207 612 0500

Email:

enquiry@crystaltravel.co.uk

Location:

10-11 Percy Street,
Fitzrovia,
London
London
W1T 1DN

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Crystal Travel 5 star review on 21st June 2018

Najmul Hoda Khan

Crystal Travel 5 star review on 28th May 2018

ABDUL MAJID

Crystal Travel 5 star review on 5th April 2018

MUHAMMAD I NOOR NOOR

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank you Lisa Smith for your amazing service! I will definitely be using your company again!”

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Posted 7 years ago

“Was really helpful and got me a good deal”

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Posted 7 years ago

“I am a resgistered customer, so far I am very happy with the services provided. Staff I have dealt with like Lisa is very helpful and managed to complete my booking in no time. Thank you for a good customer service.”

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Posted 7 years ago

“Kathy has been very helpful and found tickets for our urgent travel to India. Many Thanks.”

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Posted 7 years ago

“The service was good and the service agent tried hard to be helpful which is good. Would be great however if the 3d payment feature had worked directly on the website so I didn't have to call.”

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Posted 7 years ago

“Good customer service, Satisfactory!”

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Posted 7 years ago

“good service & good prize( kathey ) is best 😊🙏”

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Posted 7 years ago

“Excellent service”

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Posted 7 years ago

“VERY GOOD SERVICE VIA THE PHONE”

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Posted 7 years ago

“Lisa the online agent who processed the booking was excellent Joseph a phone agent who I checked the class with actively lied to me about the price so would say to people book with Lisa and avoid Joseph”

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Posted 7 years ago

“Was so great...every issue I had was sorted within minutes and received a seamless service! Kathy was great and helped so much.”

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Posted 7 years ago

“Easy to find flight and easy to book. One of the agent Kathy is very helpful.”

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Posted 7 years ago

“Good stuff and helpful”

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Posted 7 years ago

“Christy was fantastic and went above and beyond to secure me the flights I needed! Would definitely use Crystal Travel in future. John”

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Posted 7 years ago

“Christy was very helpful and polite. She made booking my ticket very easy and was there to help resolve any problems. Thank you for your help.”

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Posted 7 years ago

“Very professional service- thanks for helping with my booking.”

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Posted 7 years ago

“Very good customer service. Makes you feel like you have a private travel agent. Can't recommend them enough!”

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Posted 7 years ago

“I tried to book on line but the site crashed I called the office and Christy was very helpful with me and Christy book everything over the phone thank you Christy for being so helpful. kind regards. Barrie Cresswell”

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Posted 7 years ago

“Crystal was very good in communicating what was going on with the booking situation, she got back to me as she promised, and update me accordingly. kind regards”

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Posted 7 years ago

“Christy has been exceptionally helpful to get me a ticket even at odd hour of today.. i am really thankful for all the work she has done forme.. very pleasant to listen to as well and really helpful. Hope to get help from christy again when i need it. Thanks”

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Posted 7 years ago

Crystal Travel is rated 4.3 based on 907 reviews