Crystal Travel Reviews

Name: Crystal Travel
Address: 10-11 Percy Street, Fitzrovia, London, London
Rating: 4.49

4.5 Rating 881 Reviews

90 %

of reviewers recommend Crystal Travel

Company Reviews

Metrics

Info

4.5

Based on 881 reviews

Shipping & Delivery
On-time Delivery	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0207 612 0500

Email:

support@crystaltravel.co.uk

Location:

10-11 Percy Street,
Fitzrovia,
London
London
W1T 1DN

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Crystal Travel 5 star review on 21st June 2018

Najmul Hoda Khan

Crystal Travel 5 star review on 28th May 2018

ABDUL MAJID

Crystal Travel 5 star review on 5th April 2018

MUHAMMAD I NOOR NOOR

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ricky Johnson was very helpful. he offered me the other viable options. He is friendly and approachable. He has patience of a saint.I will consult Crystal Travel (Ricky Johnson) for my future travels. Kinder Regards Raj Patel”

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Posted 7 years ago

“Effective and responsive”

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Posted 7 years ago

“the service was very good (philip carter)”

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Posted 7 years ago

“Reliable”

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Posted 7 years ago

“Lisa was so helpful and very proffesional”

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Posted 7 years ago

“Kathy was incredibly helpful. Well done!!”

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Posted 7 years ago

“He was very helpful , gentle and polite and has proper knowledge of the product ...one word for him excellent”

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Posted 7 years ago

“The lady on the phone was kind and explain everything”

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Posted 7 years ago

“Thank you for your services. Kathy was brilliant in resolving and sorting out our tickets.”

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Posted 7 years ago

“I was very happy with Ricky who helped me book my husbands flight which was declined at first. Thank you Ricky Mrs Sheela Patel”

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Posted 7 years ago

“Very good travel agent”

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Posted 7 years ago

“Ricky Jonson has always been very helpful, patient and pleasant to talk to every time we buy our plane ticket.”

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Posted 7 years ago

“Very helpful with booking my flight. Freddie went through everything with me and I was happy with the service”

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Posted 7 years ago

“Very good service thanks Phillip”

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Posted 7 years ago

“Freddie was a great help”

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Posted 7 years ago

“Helpful, friendly and efficient. My holiday booked in no time at all and incorporated any specific items I wanted especially, e.g. familiar hotel.”

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Posted 7 years ago

“Best customer service representative by a mile . Very patient and thoughtful and always go and above beyound to make sure the customer gets the best”

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Posted 7 years ago

“Lisa you are sociable, well disposed and accommodating. Thank you”

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Posted 7 years ago

“Lisa smith gave excellent service. Very happy and friendly”

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Posted 7 years ago

“Excellent service and quick response with no errors in customer details.”

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Posted 7 years ago

Crystal Travel is rated 4.5 based on 881 reviews