Crystal Travel Reviews

Name: Crystal Travel
Address: 10-11 Percy Street, Fitzrovia, London, London
Rating: 4.42

4.4 Rating 882 Reviews

88 %

of reviewers recommend Crystal Travel

Company Reviews

Metrics

Info

4.4

Based on 882 reviews

Shipping & Delivery
On-time Delivery	Greater than 82%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0207 612 0500

Email:

enquiry@crystaltravel.co.uk

Location:

10-11 Percy Street,
Fitzrovia,
London
London
W1T 1DN

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Crystal Travel 5 star review on 21st June 2018

Najmul Hoda Khan

Crystal Travel 5 star review on 28th May 2018

ABDUL MAJID

Crystal Travel 5 star review on 5th April 2018

MUHAMMAD I NOOR NOOR

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and quick response with no errors in customer details.”

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Posted 6 years ago

“Christy was extremely helpful in getting me booked on flights to get me to a dear friends funeral in The USA. I can not thank her enough.”

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Posted 6 years ago

“Efficient, helpful service!”

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Posted 6 years ago

“Phillip was really helpful and got me the flights I required. So looking forward to my holiday. Thank you.”

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Posted 6 years ago

“Although an initial issue with availability of seats, Every effort was made to offer a comparative flight and price.”

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Posted 6 years ago

“My call was dealt with , in a very professional and polite manor . It was very refreshing to see that a good customer service is only a phone call away. Many thanks to Christy for making it a pleasant experience .”

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Posted 6 years ago

“Lisa attended me very well this morning.”

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Posted 6 years ago

“Christy went above and beyond to sort out a problem of my making recently, I was delighted with the service”

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Posted 6 years ago

“ricky jonson your travel consultant very polite@helpfull , quick response ex. service thank,s don,t forget my discount of next flight1.”

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Posted 6 years ago

“I talked to customers service lisa Smith She is very helpful .she satisfied me with all my reqirement. Thanks”

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Posted 6 years ago

“Lisa was really good and found me a better flight which was cheaper than the one I was looking at booking deffo use again”

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Posted 6 years ago

“Very Helpful. Thankyou for finding the tickets.”

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Posted 6 years ago

“I have made a flight reservation to Memphis today via Crystal Travel and was assisted most satisfactorily by Lisa Smith and would recommend their efficient service to anyone.”

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Posted 6 years ago

“After a slight issue with seats I called Crystal direct and spoke to Lisa - she sorted everything out for me and was very helpful and friendly. I’m now all booked and looking forward to a wonderful holiday visiting my family in the U S - thank you Lisa for all your help and patience!!”

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Posted 6 years ago

“I stumbled across Crystal Travel by accident when booking through Kayak but I will certainly use them again. Philip was courteous, knowledgeable and friendly and responded to all my emails in a friendly and timely fashion. I would recommend.”

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Posted 6 years ago

“Thank you Lisa Smith for your amazing service! I will definitely be using your company again!”

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Posted 6 years ago

“Was really helpful and got me a good deal”

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Posted 6 years ago

“I am a resgistered customer, so far I am very happy with the services provided. Staff I have dealt with like Lisa is very helpful and managed to complete my booking in no time. Thank you for a good customer service.”

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Posted 6 years ago

“Kathy has been very helpful and found tickets for our urgent travel to India. Many Thanks.”

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Posted 6 years ago

“The service was good and the service agent tried hard to be helpful which is good. Would be great however if the 3d payment feature had worked directly on the website so I didn't have to call.”

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Posted 6 years ago

Crystal Travel is rated 4.4 based on 882 reviews