Crunch Reviews

Name: Crunch
Address: The Knoll Business Centre, Unit W8A, 325 Old Shoreham Rd, Hove, East Sussex
Rating: 4.11

4.1 Rating 305 Reviews

87 %

of reviewers recommend Crunch

Company Reviews

Metrics

Info

4.1

Based on 305 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week

About Crunch:

Crunch takes the stress out of accounting by reducing both cost and time. We provide simple online accounting for contractors, freelancers, sole traders, limited companies, and small businesses.

With over 10,500 clients, we offer a range of fixed-fee packages and bespoke solutions so you can design a service to suit you. We help with accounting, tax reporting, Self Assessments, payroll, expenses, bookkeeping, and much more.

We’re not just another software provider - we offer unlimited support and advice through our client management team and chartered certified accountants.

Visit Website

Phone:

033 3311 8000

Email:

reviews@crunch.co.uk

Location:

The Knoll Business Centre, Unit W8A, 325 Old Shoreham Rd,
Hove
East Sussex
BN3 7GS

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really great service and easy to use app. Takes the pain out of accounting.”

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Posted 7 years ago

“I've been with Crunch for many years, while my business has grown about 6x. All the way through I have found their online service just what we need. Yes, it is not a bookkeeper - you enter the information - but that is what we want. It helps us keep our books in order, makes sure we comply with all VAT, Tax, PAYE and Companies House deadlines. And our accounts get audited and sent to We have had good support when we have needed it (e.g. questions about witholding tax in India). I would definitely recommend them - but before you buy check they this is the service that you want. Looking at some of the negative reviews I get the impression people thought they were buying a different service.”

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Posted 7 years ago

“Very grateful to Crunch for all their hard work in giving me guidance on reconciling and preparing my end of year accounts. My account manager Marc Castiel was attentive, helpful and clearly explained what I needed to do - he really made every effort to ensure everything was in order, helping me to understand processes when I was struggling. His team also worked very hard to get everything filed for me and helping to ensure everything was in order. Im very thankful for their hard work and assistance. I would have no hesitation in recommending the Crunch platform to other contractors as the support and advice has really stood out for me.”

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Posted 7 years ago

“I've been a Crunch client for 6 years. Their commitment to quality and a genuine passion for what they do, has made accounting affordable, easy to understand and accessible for small businesses like mine. Simply outstanding!”

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Posted 7 years ago

“I have been using Crunch for the last 5 years. Their software is incredibly intuitive, their staff extremely helpful and overall they've made running a small business an effortless and stress-free experience. I can't recommend highly enough.”

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Posted 7 years ago

“I have been with Crunch for almost 4 years and I have always been happy with Crunch's services and staff, but I have to highlight Mina Beshara as he was amazing with the accounts closure when my circumstances changed and I stopped contracting. He helped me a lot through the whole process and also managed to help me and explain me how to maximize gains. I consider his efforts and proactive attitude very positive and I felt the work progressed very well as I would even get daily or hourly updates. Keep up with the good work Crunch and keep up with the good work Mina Beshara! Pedro Soares”

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Posted 7 years ago

“I started my own business at the end of 2016 for the first time. I had no idea how to get it up and running, registered with Customs House, or how to do any of the accounting whatsoever. I started using Crunch and got Luke Young as my account manager. He walked me through the whole process and was unbelievably patient with me given I regularly had no idea what I was doing. Luke was always available to quickly and simply answer my (numerous and often repetitive) questions with regard to how to correctly enter my account information and was always there to walk me through things I didn't understand. Overall I'd recommend the service to anyone, it's solid and you've always got someone there to answer your queries.”

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Posted 7 years ago

“Neat user interface and easy to understand for novices.”

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Posted 8 years ago

“The crunch app is easy to use and very friendly as you have an instant view of the company's accounts. The support and account managers are helpful and get things done fast. I do recommend the service for anyone who wants to spend less time on acounting and more time on business!”

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Posted 8 years ago

“Luke is professional, friendly and extremely attentive to our account. Great customer service from someone with patience and experience.”

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Posted 8 years ago

“Very professional service, helpful and friendly. Excellent online portal.”

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Posted 8 years ago

“Very helpful staff and get things actioned quickly. Very knowledgeable and would highly recommend Crunch!”

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Posted 8 years ago

“Great customer service, super helpful”

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Posted 8 years ago

“Amazing customer service and great user interface”

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Posted 8 years ago

“Extremely high quality of service. My account manager, Luke, regularly goes out of his way to be of assistance. I've never run a business or business account before so when I started out I was completely in the dark. Crunch and Luke helped immensely; genuinely don't think I'd have been able to get it done without their assistance.”

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Posted 8 years ago

“Crunch always respond to my questions promptly, accurately and with an appropriate level of detail and context. They also don't get frustrated with what must be pretty basic enquiries from people such as myself who know very little about small companies, accounting or taxation.”

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Posted 8 years ago

“We've been using Crunch services for over two years to process our monthly payrolls. The services have a quick turnaround time and dealt with professionalism, everytime !”

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Posted 8 years ago

“This is all new to me , and I feel I am being looked after very well . Nothing is too much trouble for the crunch team and great value for the money.”

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Posted 8 years ago

“I have found that Crunch provide me with a consistent first class service to suit my business needs.”

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Posted 8 years ago

“I have found that Crunch provide me with a consistent first class service to suit my business needs.”

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Posted 8 years ago

Crunch is rated 4.1 based on 305 reviews