CRU Kafe Reviews

Name: CRU Kafe
Address: 85 great portland street, London, London
Rating: 4.59

4.6 Rating 1,008 Reviews

89 %

of reviewers recommend CRU Kafe

4.6

Based on 1,008 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

020 3642 5294

Email:

Help@crukafe.com

Location:

85 great portland street,
London
London
W1W 7LT

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CRU Kafe 5 star review on 31st August 2025

Christine Chamberlain

CRU Kafe 5 star review on 31st March 2022

Mark Smales

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Coffee and biscotti arrived quickly. Both delicious. Decaf had all taste of regular coffee.”

Helpful Report

Posted 8 years ago

Thanks for the review Florence! A Coffee and a Biscotti is a personal favourite here at CRU.

Posted 8 years ago

“Always good service. Best fair trade, organic Nespresso compatible pods available.”

Helpful Report

Posted 8 years ago

Thanks for the review Robert!

Posted 8 years ago

“Due to its unsustainable supply chain, I've never been a fan of Nespresso. Trying it occasionally at my twin sister's place yielded a decent, but never exceptional brew. Cru has given me the chance to acquaint myself with truly delicious "pod" coffee that I actually feel happy drinking! Well done, Cru krew. 👏”

Helpful Report

Posted 8 years ago

Thank you Alex for taking the time to leave us a review! It’s great that you are enjoying them.

Posted 8 years ago

“I must admit I didn't think they were gonna be any good. But I have been proved wrong. Lovely smooth blends. A superior quality. Best capsules I have tasted so far”

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Posted 8 years ago

It's great that you enjoyed them. Thank you for leaving them a review, and for giving our pods a chance!

Posted 8 years ago

“Great coffee!”

Helpful Report

Posted 8 years ago

Thank you for the review, it's great that you enjoy it!

Posted 8 years ago

“Despite some time having passed since the company started, the same problems with compatibility to the Krups Nespresso machine persists. Even on full setting, coffee fills less than half a cup. After only about six completions, the reservoir is almost full of coffee, leading one to believe the caps are not fully draining until they fall through. Sadly there is also little competition between these and the Nespresso coffees Mostly not pleasant - with an after-taste. Will not be trying again, sadly.”

Helpful Report

Posted 8 years ago

We are very sorry to hear your about your experience. Perhaps you could send us details on which pods you found to be the issue to help@crukafe.com. We are constantly working to improve our pods, you can hear about any updates to our products in our Newsletter.

Posted 8 years ago

“Delicious organic coffee and it’s a Fairtrade! I’ve tried various pods without success in my Nespresso machine but there work perfectly every time. Looking forward to the 100% recyclable pod they are promising soon”

Helpful Report

Posted 8 years ago

“Love my coffee!! Would like to see bags of 20 or more introduced to cut down on packaging.”

Helpful Report

Posted 8 years ago

It's great that you loved it! I've passed your advise on to the team.

Posted 8 years ago

CRU Kafe is rated 4.6 based on 1,008 reviews