CRU Kafe Reviews

Name: CRU Kafe
Address: 85 great portland street, London, London
Rating: 4.59

4.6 Rating 1,008 Reviews

89 %

of reviewers recommend CRU Kafe

4.6

Based on 1,008 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

020 3642 5294

Email:

Help@crukafe.com

Location:

85 great portland street,
London
London
W1W 7LT

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CRU Kafe 5 star review on 31st August 2025

Christine Chamberlain

CRU Kafe 5 star review on 31st March 2022

Mark Smales

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast delivery, and the coffee tastes amazing! Will order again!”

Helpful Report

Posted 8 years ago

Thank you for your feedback Marleen, So glad you are happy with the service! Please do make sure you are signed up to our news letter to be the first to hear all about the new pod launch later this month! Kind Regards, Sarah

Posted 8 years ago

“Good coffee.very promptly sent. What else matters?”

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Posted 8 years ago

Thanks Tony! We aim to please and we are happy we have! Please sign up to our news letter to be the first to hear about our new pod launch!

Posted 8 years ago

“Fast, excellent service and fantastic product. Love the organic coffee and the decaf is also very enjoyable.”

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Posted 8 years ago

Thank you for taking the time to leave such a glowing review :) We are very proud of our Decaf and are so glad that you are enjoying it! Please sign up to our news letter to hear more about the new pod launch! Kind Regards, Sarh

Posted 8 years ago

“Been buying this coffee for about 12 months can’t fault the produce great taste and aroma great price and would definitely buy again”

Helpful Report

Posted 8 years ago

Thank you Zbyszek, We really appreciate the feedback and we are glad you have been enjoying the coffee for so long! Please sign up to our news letter to hear about all the new and exciting changes we have coming up soon! Kind Regards, Sarah

Posted 8 years ago

“Great coffee, prompt delivery. Can’t fault anything!”

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Posted 8 years ago

Hello Sarah, Thank you so much for getting back to us with your feedback! So happy to hear you are enjoying the full CRU experience :) Kind Regards, Sarah

Posted 8 years ago

“I am having a problem with your capsules. The machine is working fine with other capsules but as soon as I add yours it goes to a dribble and I have to throw the capsule and start again. I will now have to return 95% of the ones I bought”

Helpful Report

Posted 8 years ago

Hello and thank you for leaving your feedback today, we will defiantly take it on board :) Apologies if you had any delays in delivery, if this is something you would like to discuss please contact help@crukafe.com and we will be happy to help you. Kind Regards, Sarah

Posted 8 years ago

“great product ticks all the boxes, good flavour/taste, organic and the pods can be recycled. my totally converted from my nespresso pods and won't be going back”

Helpful Report

Posted 8 years ago

Wow! Thanks for such a glowing review and we are so happy you are enjoying the coffee! Make sure you sign up to our news letter to hear about some very exciting improvements we have coming in July! Kind Regards, Sarah

Posted 8 years ago

“Light roast is the one. After trying I ordered 6 more bags.”

Helpful Report

Posted 8 years ago

Hi Jon, So glad to hear you are a fan! Its one of the original blends and has a firm cult following to this day! Kind Regards, Sarah

Posted 8 years ago

“Great coffee service and delivery”

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Posted 8 years ago

Thank you for the feedback Alethea :) Enjoy the coffee and we hope to see you again soon!! Kind Regards, Sarah

Posted 8 years ago

“Delivery was good, but letterbox friendly packaging might be a good idea.”

Helpful Report

Posted 8 years ago

Hello David, Thanks for taking the time to give your feedback today. We actually have a pretty big launch in July which includes new pods and brand new letterbox friendly packaging! Please sign up to our news letter to be the first to hear about all the changes! Kind Regards, Sarah

Posted 8 years ago

“Awesome coffee and service. I bought these for my partner to try and he really loved the trial pack.”

Helpful Report

Posted 8 years ago

Wow! Thanks so much for taking the time to leave such a delightful review :) We are so glad your partners enjoying the coffee! Be sure to let him know that we have some very exciting changes coming in the summer! Sign up to our news letter to be first to hear about all the exciting news! Kind Regards, Sarah

Posted 8 years ago

“Loved the coffe and above all the fact that is the pods are recyclable !!!”

Helpful Report

Posted 8 years ago

Hello Daniela, So glad to hear you are enjoying the coffee :) Please sign up to our news letter to hear more about our new improved recyclable pods coming soon Daniela! Kind Regards, Sarah

Posted 8 years ago

“Excellent coffee, price and delivery, will definitely be buying again thank you”

Helpful Report

Posted 8 years ago

Thank you for taking the time to leave such a glowing review Tony :) We are glad to hear you are enjoying the coffee and whole CRU experience! Kind Regards, Sarah

Posted 8 years ago

“Absolutely wonderful coffee”

Helpful Report

Posted 8 years ago

Thanks for taking the time to leave your review :) So glad you think so! Kind Regards, Sarah

Posted 8 years ago

“Great coffee, always arrives on time, well packaged”

Helpful Report

Posted 8 years ago

Hello Karen, Thank you for leaving your review today! Glad you are enjoying the coffee, please make sure you are all signed up to our news letter to hear about all the exciting changes we have coming up in the summer! Kind Regards, Sarah

Posted 8 years ago

“Their online ordering is quick and very easy to use”

Helpful Report

Posted 8 years ago

Thank you for the review Ray! Glad you are enjoying the full CRU experience :) Kind Regards, Sarah

Posted 8 years ago

“Great service: quick delivery and nice packaging. I only ordered decaffinated capsules as I was interested in their water-based processing. Unfortunately the decaf coffee is simply too weak for me. I like my coffee strong, even decaf, and even with three capsules in one cup, I can’t match what Nespresso offers. So I’m waiting for CRU to come up with a stronger decaf.”

Helpful Report

Posted 8 years ago

Hello, Thank you for leaving your review today. We have taken on board your comments and creating a new range of varied Decaf blends is definitely something we will be working on in the future. Kind Regards, Sarah

Posted 8 years ago

“The best coffee and organic we have ever had we have been buying it for the last three years thank you and keep up the good work”

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Posted 8 years ago

WOW! What a lovely review :) So happy you are enjoying the coffee and hopefully you will be excited by all the new changes coming up soon! Kind Regards, Sarah

Posted 8 years ago

“The best coffee ever 👌😍”

Helpful Report

Posted 8 years ago

Hello Manahel, Thank you so much for taking the time to tell us your thoughts! So happy you are enjoying the coffee! if you haven't already, please sign up to our news letter to be the first to hear about our exciting news coming up in July!!! Kind Regards, Sarah

Posted 8 years ago

“The service was excellent. The coffee we have tasted so far is also good.”

Helpful Report

Posted 8 years ago

Fantastic news! We are always here to help with any questions you may have :) Kind Regards, Sarah

Posted 8 years ago

CRU Kafe is rated 4.6 based on 1,008 reviews