CRU Kafe Reviews

Name: CRU Kafe
Address: 85 great portland street, London, London
Rating: 4.59

4.6 Rating 902 Reviews

89 %

of reviewers recommend CRU Kafe

4.6

Based on 902 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Phone:

020 3642 5294

Email:

Help@crukafe.com

Location:

85 great portland street,
London
London
W1W 7LT

Write Your review

Tell us how CRU Kafe made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

CRU Kafe 5 star review on 31st August 2025

Christine Chamberlain

CRU Kafe 5 star review on 31st March 2022

Mark Smales

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“No headaches with your coffee”

Helpful Report

Posted 4 years ago

“Everything is so simple- if we are running out of coffee pods then I make an online order and the new pods will be on the way. I like to have a variety of pods at home so that I can try different flavours.”

Helpful Report

Posted 4 years ago

“Great coffee. Great customer service.”

Helpful Report

Posted 4 years ago

“Ecuadorian coffee was a revelation!”

Helpful Report

Posted 4 years ago

“Love the coffee - I like decaf...but I like it strong, and CRU's decaf is perfect! Like the fact that you can now do pod recycling. Compostable is fine if your area does food waste recycling, but most don't and landfill isn't ideal - plus I think they all leave a sort of "cardboard" taste, so aluminium wins out for me!”

Helpful Report

Posted 4 years ago

“Unfortunately, I can't give 5 stars as one item was missing from my purchase. However, an email quickly rectified this error and the response time from CruKafe was excellent, despite the fact I could not provide an order number.”

Helpful Report

Posted 4 years ago

“Lovely coffee selection & products. Great service on monthly plan”

Helpful Report

Posted 4 years ago

“great coffee and service”

Helpful Report

Posted 4 years ago

“Fabulous tasting coffee and great service!”

Helpful Report

Posted 4 years ago

“Love Cru coffee! Use the capsules in my nespresso machine. Really smooth coffee. Would absolutely recommend. Also love the ethos!”

Helpful Report

Posted 4 years ago

“Love all your organic coffee pods and do not use any others”

Helpful Report

Posted 4 years ago

“Great customer service, very helpful and quick to offer support with any queries The coffee tastes great too!”

Helpful Report

Posted 4 years ago

“Great service and great coffee. An incredibly helpful company.”

Helpful Report

Posted 4 years ago

“Excellent, personable service Best organic coffee money can buy Decaf coffee beans/ground is fantastic - so much flavour - can't tell it apart from caffeinated”

Helpful Report

Posted 4 years ago

“loved the coffee & the ethics of the company. great that I can recycle my capsules with the Podback bag, a fabulous initiative!”

Helpful Report

Posted 4 years ago

“I’ve tried various coffee pods being a coffee lover and CRU Kafe are definitely the best !!”

Helpful Report

Posted 4 years ago

“Tasty - one of the best”

Helpful Report

Posted 4 years ago

“Brilliant service, easy to change selection and properly delicious coffee.”

Helpful Report

Posted 4 years ago

“Great coffee, admirable delivery time and friendly staff. What more do you want?”

Helpful Report

Posted 4 years ago

“Great coffee, took a couple of attempts to get delivered but we got there in the end”

Helpful Report

Posted 4 years ago

CRU Kafe is rated 4.6 based on 902 reviews