CRU Kafe Reviews

Name: CRU Kafe
Address: 85 great portland street, London, London
Rating: 4.59

4.6 Rating 1,008 Reviews

89 %

of reviewers recommend CRU Kafe

4.6

Based on 1,008 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

020 3642 5294

Email:

Help@crukafe.com

Location:

85 great portland street,
London
London
W1W 7LT

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CRU Kafe 5 star review on 31st August 2025

Christine Chamberlain

CRU Kafe 5 star review on 31st March 2022

Mark Smales

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Cru Kafe has been my go-to coffee since they launched. I know I am getting fresh, organic coffee of the highest quality. I just tried the Espresso blend but my favorite is still Intense Roast; perfection!!”

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Posted 7 years ago

“great coffee very smooth especially black..will be buying again”

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Posted 7 years ago

“My Italian girlfriend loved the coffee #nuffsaid”

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Posted 8 years ago

Hello Tim, Fantastic news! So glad she is a fan :) Kind Regards, Sarah

Posted 8 years ago

“Good ordering experience, very happy with quality and taste of coffee. Would maybe like to see a little variety in roasts”

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Posted 8 years ago

Hello David, Thank you for taking the time to get back to us with your feedback :) Please take a look at our website for some very exciting changes, including some updates and tweaks to our blends :) Now that we have finished work on our new pods our attention will be focused on launching new blends in the future :) Kind Regards, Sarah

Posted 8 years ago

“Very happy with the Nespresso capsules.”

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Posted 8 years ago

We are glad you are enjoying our coffee :) Please keep an eye out for the launch of our new pods next week - 100% recyclable (at home) aluminium! Kind Regard, Sarah

Posted 8 years ago

“The service is spot on. Order placed, delivery exactly as requested. Most importantly the coffee is great. The biscotti are a rare treat!”

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Posted 8 years ago

Hello Mark, Thank you for taking the time to leave such a glowing review! The biscotti is a firm fav of ours here in the office as well :) Kind Regards, Sarah

Posted 8 years ago

“Prompt shipment and delivery of high quality coffee as usual.”

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Posted 8 years ago

Hello Andrew, Thank you for the lovely review :) We are so happy you are enjoying the coffee! Kind Regards, Sarah

Posted 8 years ago

“Beans, ground and pods, the quality of the coffee is superb. I particularly like the new blends of bean and ground. The quality of the coffee is matched and complimented by great service and exemplary customer services what more could one say if CRU was a woman I would want to marry her.”

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Posted 8 years ago

Hello David, Thank you so much for taking the time to leave us such a wonderful review. We are so glad you enjoy the coffee and are extremely thankful to have your support. Kind Regards, Sarah

Posted 8 years ago

“Personally I think Cru Cafe is the best capsule coffee out there. My experience with shopping on their website was simple and expedient so I highly recommend it!”

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Posted 8 years ago

Hello Chris, Thank you for leaving such a delightful review! We are so glad to hear that you are enjoying the coffee! Please keep an eye out for our new 100% fully recyclable pod coming at the beginning of August! Kind Regards, Sarah

Posted 8 years ago

“Great coffee still quite tricky to recycle, but worth the effort”

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Posted 8 years ago

Hello Andrew, We are all ready and geared up for the launch of our new fully recyclable (and super easily emptied) pod! The new pod will be a lot easier to recycle and can be recycled in its entirety! Please make sure you are signed up to our news letter to be the first to hear all the launch date news!!! Kind Regards, Sarah

Posted 8 years ago

“Great coffee, lovely crema when brewed. Keeps best in dark & fridge, flavour does deteriorate once packet opened though.”

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Posted 8 years ago

Hello Mhairi, Thanks for your feedback today. We are just about to launch our brand new recyclable, nitrogen flushed pods at the end of the month! There will be no more need to keep your coffee in the fridge or for air tight containers! Please make sure you are signed up to the news letter to be the first to hear about the launch :) Kind Regards, Sarah

Posted 8 years ago

“good service and quality of coffee, it is the best quality and price coffee i found in the market”

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Posted 8 years ago

Hello and thank you for your feedback today :) We are so glad you are enjoying the coffee :) Kind Regards, Sarah

Posted 8 years ago

“The coffee amazing!”

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Posted 8 years ago

Hello Andreas, Thank you so much for taking the time to leave us with your review today, we are so glad you are enjoying the coffee! Kind Regards, Sarah

Posted 8 years ago

“Delicious coffe. Prompt delivery”

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Posted 8 years ago

Thank you for leaving your feedback today :) We are happy to hear you are enjoying the coffee! Please sign up to our news letter to hear all bout our brand new pods launching later this month! Kind Regards, Sarah

Posted 8 years ago

“Great coffee and great service!”

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Posted 8 years ago

Hello Jane! So glad you are enjoying the full experience :) Please make sure you keep posted on our new pod and packaging launch later this month! Kind Regards, Sarah

Posted 8 years ago

“Very smooth taste from the dark roast, looking forward to trying the other blends”

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Posted 8 years ago

Thank you so much for your feedback today! We are always and evolving our blend's so please do keep an eye out for the new pod launch at the end of the month. Kind Regards, Sarah

Posted 8 years ago

“Great quick service and great tasting coffee”

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Posted 8 years ago

Thank you for taking the time and getting back to us with your feedback today. We are so glad you are enjoying the coffee! Please make sure you are signed up to our news letter to be the first to hear all about the brand new pod launch in a few weeks time! Kind Regards, Sarah

Posted 8 years ago

“I ordered the coffee pod starter pack and I enjoyed all of the flavours. Really great value and excellent service from cru. I especially love the fact you can recycle the pods. I highly recommend and I will definitely be sticking with them.”

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Posted 8 years ago

Hello Lucy, Thank you for leaving us such a glorious review :) We are so happy you are enjoying all the blends! Please make sure you are signed up to our news letter to be the first to hear all the exciting news surrounding our new pod launch later this month! Kind Regards, Sarah

Posted 8 years ago

“Just received my first order very fast delivery the coffee is gorgeous very happy”

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Posted 8 years ago

Hello Michele, We are so glad to hear you are enjoying the coffee! Please make sure you are signed up to our news letter to be the first to hear all the exciting news surrounding our new pod launch later this month! Kind Regards, Sarah

Posted 8 years ago

“Everything about CRU Kafe is first class and so wonderful. I really don’t know what I did before I discovered them. My morning espresso has now become a total organic moment of joy. Thank you.”

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Posted 8 years ago

Hello Suzie, What a lovely review :) We are so glad we have managed to brighten up your morning! Please make sure you are signed up to our news letter to be the first to hear all the exciting news surrounding our new pod launch later this month! Kind Regards, Sarah

Posted 8 years ago

CRU Kafe is rated 4.6 based on 1,008 reviews