CRU Kafe Reviews

Name: CRU Kafe
Address: 85 great portland street, London, London
Rating: 4.59

4.6 Rating 1,008 Reviews

89 %

of reviewers recommend CRU Kafe

4.6

Based on 1,008 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

020 3642 5294

Email:

Help@crukafe.com

Location:

85 great portland street,
London
London
W1W 7LT

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CRU Kafe 5 star review on 31st August 2025

Christine Chamberlain

CRU Kafe 5 star review on 31st March 2022

Mark Smales

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and delivery, the parcel was well wrapped. The coffee is strong and refreshing, Perfect”

Helpful Report

Posted 4 years ago

“Great quality coffee and flexible ordering system .”

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Posted 4 years ago

“We love your coffee - so hard to find fair trade coffee in a recyclable pod that tastes great - but you hit all three criteria beautifully. Love the subscription service too.”

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Posted 4 years ago

“Excellent service. Great coffee. Delivery was a bit slow at first but now much more reliable. Love the choice of coffees and the ability to change types each month.”

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Posted 4 years ago

“The flavour of the coffee is outstanding. Service is quick and reliable too.”

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Posted 4 years ago

“Generally good quality coffee, some types much better than others, using Royal Mail to deliver is problematic, as their service is unreliable in my area.”

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Posted 4 years ago

“No headaches with your coffee”

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Posted 4 years ago

“Everything is so simple- if we are running out of coffee pods then I make an online order and the new pods will be on the way. I like to have a variety of pods at home so that I can try different flavours.”

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Posted 4 years ago

“Great coffee. Great customer service.”

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Posted 4 years ago

“Ecuadorian coffee was a revelation!”

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Posted 4 years ago

“Love the coffee - I like decaf...but I like it strong, and CRU's decaf is perfect! Like the fact that you can now do pod recycling. Compostable is fine if your area does food waste recycling, but most don't and landfill isn't ideal - plus I think they all leave a sort of "cardboard" taste, so aluminium wins out for me!”

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Posted 4 years ago

“Unfortunately, I can't give 5 stars as one item was missing from my purchase. However, an email quickly rectified this error and the response time from CruKafe was excellent, despite the fact I could not provide an order number.”

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Posted 4 years ago

“Lovely coffee selection & products. Great service on monthly plan”

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Posted 4 years ago

“great coffee and service”

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Posted 4 years ago

“Fabulous tasting coffee and great service!”

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Posted 4 years ago

“Love Cru coffee! Use the capsules in my nespresso machine. Really smooth coffee. Would absolutely recommend. Also love the ethos!”

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Posted 4 years ago

“Love all your organic coffee pods and do not use any others”

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Posted 4 years ago

“Great customer service, very helpful and quick to offer support with any queries The coffee tastes great too!”

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Posted 4 years ago

“Great service and great coffee. An incredibly helpful company.”

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Posted 4 years ago

“Excellent, personable service Best organic coffee money can buy Decaf coffee beans/ground is fantastic - so much flavour - can't tell it apart from caffeinated”

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Posted 4 years ago

CRU Kafe is rated 4.6 based on 1,008 reviews