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Cruise Direct Reviews

4.8 Rating 708 Reviews
95 %
of reviewers recommend Cruise Direct
4.8
Based on 708 reviews
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
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Phone:

08081686450

Email:

paul.whitters@barrheadtravel.co.uk

Location:

Libertas House,
39 St. Vincent Place,
Glasgow
Glasgow
G1 2ER

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Anonymous
Anonymous  // 01/01/2019
“Everything was just right from staff to food to entertainment”
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Posted 10 years ago
“Obtained a good deal and regular correspondence made the trip easy”
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Posted 10 years ago
“Provide a good overall price and service, extremely helpful when we needed them.”
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Posted 10 years ago
“We have a wonderful lady called Kirsty Crellin who arranges everything for us. - looks after us as if we are her mum and dad!”
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Posted 10 years ago
“Efficient”
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Posted 10 years ago
“Our consultant, Jamie Harris, was extremely helpful; nothing was too much bother and he helped me to organise a wonderful surprise 75th birthday trip for my wife which exceeded both our expectations.”
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Posted 10 years ago
“We had a medical emergency which prevented us from getting to the shop on time . All the staff were amazing and did everything possible for us to the join the ship a couple of days later . Jamie was amazing, he is a valuable asset to the team . Thankyou”
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Posted 10 years ago
“The agent I dealt with was excellent, I had an issue, though no fault of cruise direct and he was brilliant to say the least. He even contacted me on return to give feedback on my holiday. I will certainly contact him for future holidays.”
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Posted 10 years ago
“We always find them courteous , efficient and flexible and have booked numerous cruises now through Jamie and his team.”
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Posted 10 years ago
“sorted everything”
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Posted 10 years ago
“They are always polite when you speake on the phone always very helpful my husband needs assistance at the airport it is always waiting.”
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Posted 10 years ago
“Prompt, reliable, friendly, professional service. Thank you Jamie.”
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Posted 10 years ago
“Low price and very friendly advisers”
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Posted 10 years ago
“Very good value cruise especially with the Classic drink package being included. All ports visited were interesting and the Eclipse ship was very comfortable with excellent entertainment provided.”
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Posted 10 years ago
“Provided good information and gave us a deal we were happy with”
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Posted 10 years ago
“Every cruise I have been on has been wonderful”
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Posted 10 years ago
“Quick Response Friendly, helpfull and keen pricing”
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Posted 10 years ago
“They were very helpful with us booking a last minute cruise to the Canaries. Everything went smoothly”
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Posted 10 years ago
“We have now used Cruise Direct several times. All of the staff are very helpful and if they cannot answer your question immediately, they never fail to ring you back at the next available moment. We have found Cruise Direct very competitive with prices and very experienced in planning the ideal holiday.”
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Posted 10 years ago
“Very helpfull”
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Posted 11 years ago
Cruise Direct is rated 4.8 based on 708 reviews