Credit Angel Reviews

Name: Credit Angel
Rating: 3.95

4.0 Rating 817 Reviews

83 %

of reviewers recommend Credit Angel

Company Reviews

Metrics

Info

4.0

Based on 817 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

0345 222 1550

Email:

support@creditangel.co.uk

Location:

Alderley Park, Congleton Road, Macclesfield
SK10 4ZE

Credit Angel 5 star review on 2nd December 2021

David

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I didn't even sign up for this service I have emailed support twice and still not heard anythjng back!”

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Posted 9 years ago

“Hi I want know about my credit check I apply for the loan in credit card but I refuse it please find out what I have to do to my credit score to go app thank you”

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Posted 9 years ago

“Load of rubbish they can't get my details would not recommend”

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Posted 9 years ago

Dear Shaun, We are currently experiencing a technical issue with our credit report provider; we are attempting this resolved as quickly as possible and would like to apologise for any inconvenience caused. Kind Regards The Credit Angel Team

Posted 9 years ago

“I spent a hour using numerous different pin numbers all to no avail complete waste of time cancel any further contact with me”

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Posted 9 years ago

“Please can you close my account Thank you Merita Perlleshi”

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Posted 9 years ago

“I cannot ring to cancel”

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Posted 9 years ago

Hi Tina, Please call us on 0844 251 1780 or email us - support@creditangel.co.uk- and we will be happy to help you. Kind regards, The Credit Angel Team

Posted 9 years ago

“No reasoning for why my credit rating was what it was”

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Posted 9 years ago

Dear Jack, If you would like to give our Customer Support Team a call on 0844 251 1780 one of our dedicated Customer Support Advisers will happily help you find the information your are looking for on our membership area. Kind Regards The Credit Angel Team

Posted 9 years ago

“Phoned up within my 30 day free trial window, and was assured it would be cancelled and I would not be charged. Checked my account only to see I had indeed been charged, phoned up and was told it was an administration error and would be corrected. Only to not receive a refund and be told that the wrong date was put on the transfer request. What an absolute joke, and on top of all that the phone calls to correct a mistake that should not of occurred has cost me even more money. My advice, DO NOT use. there are far better credit checkers out there which actually do as they promise and cancel your free trail for you”

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Posted 9 years ago

Dear Chris, We are sorry that you have not had a good experience. We note that one of our agents are helping you with your refund and the cost of the calls. We hope this can be resolved to your satisfaction. Kind regards The Credit Angel Team

Posted 9 years ago

“cancel your free trial now, before they take £9.99 out of your account at the end of 30 days ,then £14.99 a month after that. also cancel with your bank ,my bank are well aware of this companies practice, and others using smoke screen tactics beware a clever con”

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Posted 9 years ago

“Don't touch these scammers...they take 14.99 a month from your bank account every month without informing you...my bank has told me that they have had a lot of complaints from customers after money has been with withdrawn from their account by CREDIT ANGEL.. Cancel your free trial immediately otherwise it will cost you dearly.Not a helpful company when complained to ...never reply to emails or phone calls.....go to the ombudsman and trading standards..”

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Posted 9 years ago

“I want to cancel but I don't know how”

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Posted 9 years ago

Dear Hayley You can call us on 0844 251 1780 or email us at support@creditangel.co.uk, and we will be happy to help. Kind regards, The Credit Angel Team

Posted 9 years ago

“I phoned rick to cancel he promised no more money would be taken from my account yet you have taken another payment shocking and have you got anything to do with yes card who have taken money from my account when i dont even have a card i will be taking this disgraceful treatment further”

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Posted 9 years ago

Dear Alan, We sincerely apologise for the administration error that has taken place on your account. I can confirm I have emailed you in regards to this issue and am hoping I can get this resolved for you as soon as possible. Apologies for any inconvenience caused. Kind Regards The Credit Angel Team

Posted 9 years ago

“I had a 2 week free trail. Took money without warning after a week. Despite several emails took them days to get back to me! Now they are trying to say that my free trail started earlier then it did even though I have an email to prove date. I couldn't get on line anyway! Have cancelled via my bank.”

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Posted 9 years ago

“a company who will take your money every month but if there is a glitch in THEIR system and you can't access your details try asking for a refund of your subscription. although you paid for the service and it was not available they will tell you there are no refunds under any circumstances. Im just so glad i have cancelled my membership after 1 month. This is not a good company to deal with and would urge you to go elsewhere”

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Posted 9 years ago

“Awful there site crashed so did not think I was enrolled. I clarified this by trying to log in to the site to which It came up no one is registered under this name- 2 weeks later I was charged 19.99. I have never accessed the sight yet they refuse to refund.”

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Posted 9 years ago

Dear Craig, We are sorry you have experienced difficulties. I have tried to locate you on our system so that we can speak with you, yet cannot find you. If you would like to talk to us please call on 0844 251 1780 and we will try to help further. Kind regards, The Credit Angel Team

Posted 9 years ago

“I know credit scores are needed but in my experience it could be a lot better”

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Posted 9 years ago

Dear Glen, Your feedback is very important to us and we would really appreciate if you could let us know how you feel our services could be improved; let us know your thoughts on support@creditangel.co.uk. Kind Regards The Credit Angel Team

Posted 9 years ago

“NO PIN RECEIVED SO COULD NOT USE SITE, COMPLETE WASTE OF TIME !”

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Posted 9 years ago

Dear William, Your PIN is sent directly from Call Credit who generate our Credit Reports. The email address your PIN will be sent from is noreply@callcreditreport.co.uk and please check your junk and spam folder. If you still cannot find the email containing your PIN we would suggest requesting a new one by clicking "I've forgotten my PIN number" and an email will be sent within 5 minute containing a new PIN for you. We apologise for any inconvenience caused by this issue. Kind Regards The Credit Angel Team

Posted 9 years ago

“I didn't even sign up one of 3rd parties must of joined me up and I check my bank and moneys come out! Not happy and then when u request password it don't work!”

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Posted 9 years ago

Dear Charmayne, Thank you for bringing this to our attention. I have requested a member of our Customer Services Team to call you to resolve this issue. Kind Regards The Credit Angel Team

Posted 9 years ago

“Please be aware of third parties giving this company your bank details and this company taking money without your knowledge . This has happened to my daughter and she has managed to login to find all her debit card details online and now has to wait until Monday to contact credit angel and is £19.99 out of pocket .”

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Posted 9 years ago

Dear Wilma, Due to data protection we will need to discuss this query with the person named on the account directly. If you can please arrange for your daughter to call us on 0844 251 1780 we will look into this query and resolve the issue as soon as possible. Kind Regards The Credit Angel Team

Posted 9 years ago

“Rang at 4:45 and been left on hold for an hour just to find out u close at 5 very disappointed”

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Posted 9 years ago

Dear David, I apologise your call was not answered on Friday 21/08/2015. I can confirm I have checked our systems and can see you sent us an email in regards to your query which has been actioned and an confirmation email has been sent to you. Kind Regards The Credit Angel Team

Posted 9 years ago

Credit Angel is rated 4.0 based on 817 reviews