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Country Hotel Breaks Reviews

4.7 Rating 2,494 Reviews
94 %
of reviewers recommend Country Hotel Breaks
Company Reviews Metrics Info
4.7
Based on 2,494 reviews
Shipping & Delivery
Delivery Methods
Courier
On-time Delivery
100%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Read Country Hotel Breaks Reviews

About Country Hotel Breaks:

Whether you wish to relax and unwind in the country, or find a base from which to explore your favourite region, you are sure to find the perfect hotel break at countryhotelbreaks.com.

Phone:

0333 2125 532

Email:

accounts@countryhotelbreaks.com

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
John Turn****
Unverified Reviewer
“We were unable to go on a spa break on Saturday as the spa we booked was closed. The resort said country break would contact us to confirm the cancellation and refund our money but two days later we have heard nothing. Tried calling and emailing them Saturday morning but no response at all”
Helpful Report
Posted 5 years ago
Dear Mr Turnbull Your review is rather disappointing to read as despite receiving a huge volume of emails and operating with limited staff we still managed to process your full refund within 2 weeks. In addition to this it wasn't a straightforward process as it was necessary to obtain confirmation of the closure from the hotel. We do hope your refund has now been received and that you remain safe and well. Kind regards Countryhotelbreaks
Posted 5 years ago
Monica Ab****
Verified Buyer
“The room I booked was advertised as available, however once booked and paid got follow up email being told that it's not longer available and ended up paying £40 extra for an upgrade Thanks Monica”
Helpful Report
Posted 7 years ago
Anony****
Verified Buyer
“£18 booking fee for doing zero you robbing........”
Helpful Report
Posted 7 years ago
We do charge a small service fee to go towards the cost of providing excellent customer service which we know is so important to our customers. Our reservation agents are available 7 days a week, until 10 pm, to provide assistance both before and after a booking has been made. Whatever the service fee, we offer a price match guarantee which means that even including the charge we guarantee best value and best service. Unlike many other companies we include our fees in the headline price making the full cost of the hotel stay clear at the outset so there are no hidden charges. There is also an information icon which explains the charge in more detail should this be required. We do hope you enjoy your stay. Kind regards Offpeakluxury
Posted 7 years ago
Country Hotel Breaks is rated 4.7 based on 2,494 reviews
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