Cotswold Trading Reviews

Name: Cotswold Trading
Address: 36 High Street, Broadway, Worcestershire
Rating: 4.86

4.9 Rating 3,011 Reviews

97 %

of reviewers recommend Cotswold Trading

Company Reviews

Metrics

Info

4.9

Based on 3,011 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

About Cotswold Trading:

Cotswold Trading has been sourcing uniquely stylish, beautifully designed products for nearly 30 years. An award-winning destination store, we specialise in chic homewares and gifts, with inspirational must-haves and quirky collections to transform your home and garden into a truly special place.

From well-known brands such as One Hundred Stars, Garden Trading, Emma Bridgewater, Robert Welch and Alex Monroe to small artisan designers and makers such as Chalk UK, St Eval Candle Company, The Braided Rug Company, By Room and Elizabeth Scarlett, we have something for everyone and loads for yourself. Browse our ever-changing collection of special gifts online or pop in and visit our stores in beautiful Broadway or Leamington Spa.

Visit Website

Phone:

01386 853331

Email:

enquiries@cotswoldtrading.com

Location:

36 High Street,
Broadway
Worcestershire
WR12 7DT

Cotswold Trading 5 star review on 25th July 2026

Jacqueline Neary

Cotswold Trading 5 star review on 18th April 2026

Eleanor Adair

Cotswold Trading 5 star review on 16th February 2026

Mr Christopher Leslie Wright

Cotswold Trading 5 star review on 7th February 2026

Anonymous

Anonymous // 01/01/2019

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“Cotswold trading customer service is five star, every time. From thoughtful & interested staff who go the extra mile to help you; e.g. getting cards & presents to your family & friends in good time on birthdays & celebrations. I have had help from Rachel & staff on several occasions & greatly appreciate it. Lovely cards & presents. I recommend. Five star quality & service every time I buy from you.”

Helpful Report

Dear Helen, Thank you so much for your lovely feedback. It's great to hear you are happy with the products and our customer service. I will pass on your compliments to Rachel and we look forward to you shopping with us again. Best Wishes Sophie

“Purchased the beautiful Ling Christmas cards so very pleased with them I love these cards and always have them each year they are lovely thankyou so much for having them and able to purchase online and the kindness of Sophie on the telephone so help full thankyou Sophie quick delivery excellent service packed lovely Cotswold trading is excellent than you Jane butcher suffolk”

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“I love the advent calendars. They were easy to order and shipped promptly.”

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Hi Marjorie So glad to hear that love the advent calendars you bought, thanks for leaving us a great review. Best wishes Rachel Cotswold Trading

“excellent shop at broadway , bought some st.eval candles in store , then had a check when i got home and ordered some more from the shop online. arrived on time , excellent service.”

Helpful Report

Hi Jeremy It's great to hear that the St Eval candles you bought in the shop and on our website are bringing you joy. Thanks so much for leaving us feedback. Best wishes Rachel Cotswold Trading

“Excellent efficient and courteous service and I got just what I ordered quickly over the phone - thank you”

Helpful Report

Dear Sheila Thank you for your kind comments about the customer service you received from us, it's very much appreciated. Best wishes Rachel Cotswold Trading

“Everything done efficiently and my son loved the wallet, quality and aesthetics wise.”

Helpful Report

Thanks for the review and glad to hear your son loved the wallet you bought! Best wishes Rachel Cotswold Trading

“Lovely items & great quick service Thank you”

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Many thanks for the 5-star review Sue. Best wishes Rachel Cotswold Trading

“Easy to order and very quick delivery. The Newgate alarm clock is a quality product.”

Helpful Report

Many thanks for taking the time to leave us a review. It was really good to hear that you like the Newgate clock you bought from us. Best wishes Rachel Cotswold Trading

“Everything arrived as ordered. Communication good. Quality of products good.”

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Thanks for the great review, Angela. Glad to hear that your items arrived in time and that you like them. Best wishes Rachel Cotswold Trading

“Received goods quickly. Excellent service.”

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Hi Matthew Thanks for taking the time to leave us a review, it's really appreciated. Best wishes Rachel Cotswold Trading

“Such a beautiful selection of items to choose from, I bought some lovely gifts which all arrived well packaged, I'll definitely be back to shop again :)”

Helpful Report

Hi Susan We look forward to welcoming you back when you shop with us again. Thanks so much for taking the time to leave us a review, great to hear that you love the items you bought. Best wishes Rachel Cotswold Trading

“Fantastic service, my granddaughter lost her hand puppet which is her teddy, I ordered it and got it the next day, with paying extra postage. Granddaughter none the wiser as piggy had been on her holidays!!!”

Helpful Report

Dear Carolyn We're so glad to hear that the hand puppet arrived safely and that you were able to seamlessly replace your granddaughter's teddy! Thanks for leaving us a lovely review and hope to see you shopping with us again soon. Best wishes Rachel Cotswold Trading

“Great products, delivery and customer service.”

Helpful Report

Thanks for the great review!

“Great selection of goods on website - almost as good as going to the actual shop!”

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Hi Lesley Thanks for taking the time to leave us a 5-star review. Hope to see you shopping with us again soon, whether online or in the store! Best wishes Rachel Cotswold Trading

“Very good service, quick delivery and great Product”

Helpful Report

Hi Phillppa, Many thanks for leaving us a great review, we really appreciate the feedback. Best wishes Rachel Cotswold Trading

“Very impressed with the quick and efficient service from this excellent company! Will definitely use again.”

Helpful Report

Thanks so much for your lovely review, hope to see you shopping with us again soon. Best wishes Rachel Cotswold Trading

“Excellent service”

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Thanks for the 5-star review!

“Excellent service and product as described. Packaging was excellent and kept fragile item safe during transit. I would highly recommend this company”

Helpful Report

Hi Steven We really appreciate you taking the time to leave us feedback on your shopping experience with us. Best wishes Rachel Cotswold Trading

“Would recommend!”

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Thanks for the recommendation, Anna, and for taking the time to leave us a 5-star review. Best wishes Rachel Cotswold Trading

“Very helpful people”

Helpful Report

Thanks so much for your lovely comments! Best wishes Rachel Cotswold Trading

Cotswold Trading is rated 4.9 based on 3,011 reviews